Route 23 Honda
Pompton Plains, NJ
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This was by far the absolute best experience I've ever had in purchasing a new car. Dino Riccio was professional, down to earth and delivered everything he promised me with no questions asked. We fi ever had in purchasing a new car. Dino Riccio was professional, down to earth and delivered everything he promised me with no questions asked. We first spoke on a Tuesday and by Wednesday evening I was able to pick up my new CRV. Wilson Feliciano handled my financial transactions and he too was really great. The dealership in general was warm and friendly and again it was the very best treatment I have ever received. I love my new car and expect to be a Route 23 Honda customer for years to come. More
My experience began when I inquired about a vehicle advertised online; it appeared to be exactly the used CRV I was looking for. I received a very fast response by email shortly followed by a phone ca advertised online; it appeared to be exactly the used CRV I was looking for. I received a very fast response by email shortly followed by a phone call, and was able to make a convenient appointment to see it later that day. But as I pulled into the Route 23 Honda lot I received a call from home that would require me to leave right away. I ran inside, met Ronnie and told him my situation. He was very friendly and more concerned about sending me on my way than the deal. I wanted to see the CRV for just a minute before leaving, which Ronnie was eager to do with no pressure or delay. The next day I texted Ronnie (his suggested way to get in touch quickly and easily) around 9:00 a.m., and we met an hour later to give the CRV a thorough going over and take it for a test drive. All was excellent -- just the vehicle I wanted, in great shape (as I now know to expect with Honda's certification standards), and at a price that didn't even warrant any haggling. I did a lot of research beforehand, so I had a good feel for the market and a fair deal. The rest of my buying experience went very smoothly, including the paperwork, financing and tour of the facilities. And to top things off, I headed home that afternoon followed by Ronnie driving the CRV (he offered to deliver it to my home twenty minutes away!) and another Honda employee in a third vehicle to bring him back. This is my fourth Honda, but my first through Route 23 Honda. I was very impressed with this experience and can say that Ronnie really delivers! More
I found myself to be compelled to write a review about one of the utmost friendly and professional sales person in my life is name is Ray Sebastiani . From the moment i walked into the door he was attenti one of the utmost friendly and professional sales person in my life is name is Ray Sebastiani . From the moment i walked into the door he was attentive , friendly and extremely informative i most definitely will be sending in my family and friends to this dealership.It was a true pleasure doing business with him. More
This will be my 2nd accord coupe I will be leasing. Steve mains was very thorough in explaining all the changes from the 11 model to the 14 model. He was very easy to work with and made the process stress fr mains was very thorough in explaining all the changes from the 11 model to the 14 model. He was very easy to work with and made the process stress free. More
Everyone here was extraordinarily helpful and friendly during my car shopping experience. Ray was very accommodating to my specific needs and concerns while picking out my car. I got a new Honda Civic wit during my car shopping experience. Ray was very accommodating to my specific needs and concerns while picking out my car. I got a new Honda Civic with a great monthly lease payment - one I never thought I would be able to get for a Honda. More
Our experience was great, we were greeted right away upon entering the dealership and our sales person Stephen knew everything about the car we wanted. He was also friendly and he was willing to work with u entering the dealership and our sales person Stephen knew everything about the car we wanted. He was also friendly and he was willing to work with us to get what we needed. He made us feel very comfortable and glad to be giving the local dealership our business. Also when we bought the car, it was a very fast process, the fast and most stress free one I have had in getting a new car. More
This was my first new car purchase. I had done my This was my first new car purchase. I had done my research and knew what I wanted and what I wanted to pay, When I met Ray we discussed what I wan This was my first new car purchase. I had done my research and knew what I wanted and what I wanted to pay, When I met Ray we discussed what I wanted and he brought out the perfect car. After a nice test drive we were greeted by Eric who asked how I enjoyed the test drive. I showed Ray the info I got on line and they agreed to sell me the car at the price I wanted. I did not think buying a car could be that eas More
Heivy was very helpful and made our experience stress free. He was polite, respectful and friendly and didn't pressure us. We agreed on a price that was absolutely fair for both and all this took place i free. He was polite, respectful and friendly and didn't pressure us. We agreed on a price that was absolutely fair for both and all this took place in a friendly and relaxed atmosphere. Heivy was at all times extremely professional, considerate and courteous. This is the best and BY FAR the most stress free car buying experience we've EVER had. We were more than happy to give him our business. The place is inviting, the sales approach is fantastic and we were able to observe that other customers were treated in the same manner. This is a truly refreshing experience! I have been enjoying the car for three days now and so far, so good. Thank you Heivy, we will be back to Route 23 Honda for our future car needs and we will recommend you and Route 23 Honda to our friends and family. More
We had no intention of walking out with a new car that day but we did! Steve made the process very easy, gave us a good price and was incredibly helpful. We are very excited about our new car! day but we did! Steve made the process very easy, gave us a good price and was incredibly helpful. We are very excited about our new car! More
This was the third Honda I have purchased at Routes 23 Honda and the second time that Alton Brown was the salesman. I can't praise him enough!!! He is professional, knowledgeable, friendly, and super high Honda and the second time that Alton Brown was the salesman. I can't praise him enough!!! He is professional, knowledgeable, friendly, and super highly recommended!!! I would definitely buy my next Honda here and have Alton help with my next purchase. He is the best!!! :) More