Route 23 Honda
Pompton Plains, NJ
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Steve mains was very knowledgeable about the accords and answered all my questions. He even set up my Bluetooth. I'm very happy with my new 14 Honda accord. answered all my questions. He even set up my Bluetooth. I'm very happy with my new 14 Honda accord. More
I just leased a Honda Civic with the help of Ray and the rest of the staff at Route 23 Honda. I couldn't have asked for a better experience. Ray was very knowledgeable and explained every detail of the leas rest of the staff at Route 23 Honda. I couldn't have asked for a better experience. Ray was very knowledgeable and explained every detail of the lease. Overall, the experience was easy and painless. More
I have dealt with many dealers before and Honda 23 ices the cake. I have never been treated so well and so accommodating at a dealership like this. Everytime Im there they are always so friendly and can the cake. I have never been treated so well and so accommodating at a dealership like this. Everytime Im there they are always so friendly and cannot be nicer. I already recommend this dealer to everyone I know. I always cannot wait for my next service appointment. More
After around 15 bad dealerships and the stereotypical shell game in every one I spoke with Drew Bickoff at Rt 23 Honda. I told him what I was looking for and what I had been through so far. Without hesit shell game in every one I spoke with Drew Bickoff at Rt 23 Honda. I told him what I was looking for and what I had been through so far. Without hesitation he assured me that does not happen at their dealership and started the ball rolling by hooking me up with Ron Wood Jr. who before we even met he had something lined up for me. Not because he was trying to sell me but because he actually "listened" to what I was looking for. My wife and I went down. I told Ron I was under a time crunch so we had to work quickly. And we did! No games. He brought over the car we discussed and it was EXACTLY what we were looking for. The staff worked overtime getting my trade in appraised, the financing and paperwork done. I told Ron what my budget was. He told me what the payment would be ... and THAT NEVER CHANGED like in every other dealership. No tricks or shell games like we had experienced at the other dealerships. We were introduced to everyone all over the dealership - which is really nice by the way. Jeremy, the Sales Manager was right out there. Personable and approachable. Again, not like at the other dealerships where the Sales Manager is behind closed doors. Sonny, the Finance Manager was extremely friendly and worked diligently to get me the best rate, which turned out to be 2 points lower than anywhere else AND got us out in time. I have to admit I was waiting for the hammer to drop but it never did. Really a big departure from what we're used to. All in all, this group of people at Rt 23 Honda are the real deal. Drew, Ron Sr, Ron Jr, Jeremy, Sonny...They treated us like people and for that I am eternally grateful. You have earned all my referrals... Drew - you're the best! Ron Wood Jr. - You rock man!!! And your dad was really cool too! Attention other dealerships reading this... You might want to take a cue here. There is no reason for the games. And it might not be so bad to treat your customers like people. Try it. You might like it. More
I am a returning customer to Dino Riccio. This is my fifth Honda with Dino as my sales person. He has always been able to provide me with the "Best Deal". He continues to provide me with the most comfo fifth Honda with Dino as my sales person. He has always been able to provide me with the "Best Deal". He continues to provide me with the most comfortable experience. I have never felt pressured or uncomfortable with the Honda sales experience. From the moment you walk into the dealership, to the finalization of your transaction, to receiving your car with the walk through, to the continuing service after your purchase every aspect has been wonderful and you are treated as a member of the Honda family. Continue the great work Dino and the entire Route 23 family! More
I have to begin by saying that I HATE the process of buying a new car. It takes too long, too much haggling, too complicated. That being said, the Honda salesman Stephen Mains made the process much ea buying a new car. It takes too long, too much haggling, too complicated. That being said, the Honda salesman Stephen Mains made the process much easier and straightforward. I'm not qualified to rate the entire dealership, but Mr. Mains was honest, forthright, and he made every effort to make the buying experience a good one. More
Ron Jr. worked with me and understood the internet experience. Whereas other dealers 'did the dance' telling how the price they were giving was great, etc., Ron gave a good price from the start...wh experience. Whereas other dealers 'did the dance' telling how the price they were giving was great, etc., Ron gave a good price from the start...when another dealer was a bit lower, he undercut them. Also, he didn't waste time. He knew what we were looking for and clearly tried to accommodate. He didn't drag out the experience by overselling extra items. He made them clear what was available, shared his thoughts on which he'd consider and then left it to us to decide. The finance desk continued to be a positive experience. I had bought a Honda for my mother in August in another state and even after we had agreement on the price, we had to listen to a 15 minute orchestrated dance on all the warranty options available. Woodley (I apologize if I misunderstood his name) in finance, simply had a print out of all the options, costs, and showed it to us and asked us to sign on which option if any we wanted. Overall, I felt like both Ron Jr. and Woodley understood the sophisticated internet buyer who does their homework and then wants an painless experience after the decision has been made. At the same time, they were knowledgeable and would work hard to insure that you understand the features, options, costs, etc. More
Dino is the consummate professional sales team member who strives to deliver just what the client is looking for as was in our case today. We were searching for a first car for our 17 year old daughter who strives to deliver just what the client is looking for as was in our case today. We were searching for a first car for our 17 year old daughter and he found a white Civic with low miles at a great price and she and we are thrilled. This is the 3rd car I have purchased from Dino and I recommend him to all my friends and neighbors due to the excellent experience I have had all three times and counting... Thanks very much- Chris Egan More