Route 23 Honda
Pompton Plains, NJ
Filter Reviews by Keyword
By Type
Showing 2,699 reviews
I came here to get a trade in price for my Nissan Maxima which burns more fuel than a Boeing 747 and left with a Honda Accord. I came in with Kelly blue book trade in values & new car invoice prices for th which burns more fuel than a Boeing 747 and left with a Honda Accord. I came in with Kelly blue book trade in values & new car invoice prices for the accord with a suggested purchase price over invoice. Within 15 minutes of talking with Alton Brown he said the prices were correct and I could get the Accord for the suggested buy price off the internet, there was NO negotiation which was great. While the Maxima was appraised Alton gave me a Demo on all 3 models I was interested in and spent about 1 hour with him going over tire size, ignition types, side/rear camera, which items came standard, colors and more. I picked one car & that was it. Well not so fast I still needed the Maxima trade in value & now I thought here is where they come down on me with the low ball BUT to my surprise they gave me about 20% more than I thought it was worth according to KBB. I even asked Alton to repeat the price, then I said write it down. I sat with Sunny to complete the paperwork & there was no pressure to buy extras & everything Alton promised on the floor was on the paperwork & I was done in 15 minutes with Sunny & they even called Geico & did the insurance switch for me. During the past 25 yrs I was a consultant putting 32k per year on the car & bought 10 -11 new Nissans during that time & this was by far the easiest new car buying experience for me ever. I highly recommend 23-honda. More
Brought my 2010 Civic in for 60,000 with Tire Sensor Led on and metallic noise coming from a wheel. Poppy and service team determined two tires wrere approaching wear threshold in addition to slightly low p on and metallic noise coming from a wheel. Poppy and service team determined two tires wrere approaching wear threshold in addition to slightly low pressure. Poppy took time to explain why now would be best to replace tires at this service. Car runs like new and has that new-car feel when driving. The noise was due brake pad sensor and resulted with the brake pads replacement and associated re-surfacing. Poppy took time to stress how its in best interest to rotate tires and always ask tech to check each time if needed, goes a long way in extedning tire life. She used this cool technology where a video was made (and accessible on the web) while the car was in the service bay that allowed me to see the issues without being present at the facility. A picture truly goes a long way. The time spent with me in answering my questions, gave me a secure feeling of trust and confidence with Poppy and her team. More
Ron Woods Sr was great. He was very informative direct and clear about the facts of the Nissan Altima .He is a Very talented salesman very quick with a response. He Answered all my questions.I will recomm and clear about the facts of the Nissan Altima .He is a Very talented salesman very quick with a response. He Answered all my questions.I will recommend Ron Woods Sr to all of my friends and family. Mrs Nakisha Roberts More
Dino was the absolute best car saleman with whom I have ever had the pleasure of working. He is patient, thorough, and very polite. Dino also has an upbeat, positive attitude, which exudes confidence int ever had the pleasure of working. He is patient, thorough, and very polite. Dino also has an upbeat, positive attitude, which exudes confidence into the buyer. Most importantly, Dino is both honest and sincere. You can tell that he would never steer a customer wrong, nor would he let you buy a car that is not right for you. Buying our certified used Accord was actually fun, because of Dino. We had always previously purchased all new cars, which were driven for years, but we had heard about the certified used, so we decided to try it, and really, it was Dino who helped us to be comfortable about the purchase. He is quite knowledgeable about cars in general and Honda products specifically. I am so very happy with my 2010 Accord, and "negotiating" with him was a breeze, simply fun, so my husband and I drove happily off the lot, in a basically new car, for a fantastic price, with smiles on our faces! More
I went into route 23 Honda to buy a CRV. I met and worked with Ray and Eric. I had a budget that I had to stay within and was not sure if I could get the car I wanted and stay within my budget. Afte worked with Ray and Eric. I had a budget that I had to stay within and was not sure if I could get the car I wanted and stay within my budget. After a few minutes of negotiating with my father we were able to work out the payments and get me where I needed to be. I took my new car home that night. Ray was very attentive and knowledgeable about how leasing worked and explained everything in detail. I appreciated the understanding as this was my first new car. More
First of all I would recommend Rt 23 HONDA to anyone looking to purchase a new or used car. Everyone there was very helpful and nice. Our salesman DINO RICCIO was very helpful and answered all of our q looking to purchase a new or used car. Everyone there was very helpful and nice. Our salesman DINO RICCIO was very helpful and answered all of our question's and we never felt any pressure at all to buy anything. The color that I wanted was not in but Dino said he could get it in a day or two which was great. Also the price was very good and we got a good deal. They gave us a run down of all the bells and whistle's that the vehicle has and even sent an E-mail to us with a video showing them going through everything again . I can't tell you how much we love this CR-V . Thanks to everyone at RT23 HONDA and to DINO RICCIO for all there help. Again I would recommend them to anyone looking for a great vehicle and great service. More
Excellent experience. I would happily recommend Steve Souh to my family & friends. I've visited more than a few dealers in the past month and I'd rate Steve head & shoulders above them all. Fred Mehler w Souh to my family & friends. I've visited more than a few dealers in the past month and I'd rate Steve head & shoulders above them all. Fred Mehler was good to work with as well, very straight forward. More
What a great experience at this dealership! Starting with the live chat with Mary Ellen, who promptly set up a convenient appointment. We waited exactly 3 minutes to meet the Salesman, Steve Mains. He w with the live chat with Mary Ellen, who promptly set up a convenient appointment. We waited exactly 3 minutes to meet the Salesman, Steve Mains. He was so incredibly helpful, friendly and informative. We reviewed all of the options, trims, colors on the vehicles and we worked out an affordable monthly payment on a smart buy lease. Then onto Fred to sign the papers. Drove home tonight with my new CRV! No pressure at this dealership, but Steve wanted to do all he could to make me feel happy with my purchase! and I am! More
Dino made buying my first car an easy experience. The car was perfect for me and I couldn't be any happier. He's one of the best and i can't wait to buy another car from him in the future. was perfect for me and I couldn't be any happier. He's one of the best and i can't wait to buy another car from him in the future. More
Went in for an oil change and drove home a new car!! I had no intention of buying a new car until I met Ray in the service department. He showed me the new Accord, let me take it on a long test drive and had no intention of buying a new car until I met Ray in the service department. He showed me the new Accord, let me take it on a long test drive and fell in love with the car. i just came back from vacation with my new car and it just reinforced how much I love this car. If you want a super easy experience with no pressure, call Ray at Route 23 Honda More