Route 23 Honda
Pompton Plains, NJ
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The customer service and friendliness of the staff was exceptional. We were greeted immediately when we walked into the showroom and didn't immediately feel pressured. We were given the opportunity to c exceptional. We were greeted immediately when we walked into the showroom and didn't immediately feel pressured. We were given the opportunity to check out the car we were considering before being bombarded with numbers and "step into my office" lines you typically get at car dealerships. My finances were also respected by Scott and Sunny, and they worked their magic to get me a beautiful new car with the mileage I wanted for a price that was reasonable - they even threw in a few extras for me. The only feedback I will provide is that the process did take an extremely long time. This is only my second car, so maybe this is standard as I don't really recall the first time around - but we were at the dealership for about 5 hours. Regardless, I was able to drive home in my new 2013 Accord EX-L and I love it! More
I purchased my first car through Route 23 Honda and was relieved to be in the hands of a dedicated, knowledgeable salesman. As a first time buyer I went into the process overwhelmed, but Dino Riccio made t relieved to be in the hands of a dedicated, knowledgeable salesman. As a first time buyer I went into the process overwhelmed, but Dino Riccio made the experience smooth and comfortable. He made sure I knew all the features of my new car before I drove off the lot. I am 100% satisfied with the purchase, and would not hesitate to return to Route 23 Honda in the future! More
I have never written a review before but I would be remiss if I didn't write this one. I can't say enough about the service I received from Rolando Rengel. He was professional, informative, friendly remiss if I didn't write this one. I can't say enough about the service I received from Rolando Rengel. He was professional, informative, friendly and most important willing and able to find the right car for my daughter. To make a long story short, my husband purchased a car as a "surprise" for daughter - to our "surprise" it was not what she was looking for. Rolando made me feel like there was nothing to worry. He promised me the he would not make us keep a car we were not 100% happy with - he kept that promise. During the process I was not sure he could find us a car that we would all be happy with but at the end, my daughter has a beautiful car that she loves thanks to Rolando. A million thanks to the best salesman, Rolando! PS - He also called me the following day to follow up and wish her a happy 17th birthday! What car salesman does that? He's the best! More
I was leasing a 2011 Honda pilot, then I got a call from Steve Mains, letting me know I could get a new 2013 Honda pilot with better gas mileage and more features. He worked out a great deal for us. If you Steve Mains, letting me know I could get a new 2013 Honda pilot with better gas mileage and more features. He worked out a great deal for us. If you want great service, ask for Steve. More
This is the fourth car I purchased from Route 23 Honda all from Scott Simon. He's a great salesman and very easy to deal with. He makes buying a card very pleasant rather than pressure filled. I'd recomme all from Scott Simon. He's a great salesman and very easy to deal with. He makes buying a card very pleasant rather than pressure filled. I'd recommend Route 23 Honda and Scott Simon to anyone. More
This was by far the best car buying experience I've ever had. Rolando, Chris and Brian were great! They really go the extra mile. Thanks for a great deal on a great Honda! had. Rolando, Chris and Brian were great! They really go the extra mile. Thanks for a great deal on a great Honda! More
I came into Route 23 Honda the other day interested in looking around for a new car to purchase in the near future. I was assisted by Nikki who was incredibly nice and helped me narrow my search to either looking around for a new car to purchase in the near future. I was assisted by Nikki who was incredibly nice and helped me narrow my search to either an accord or a civic. She was very knowledgeable and was able to answer all of my questions concerning the vehicles I was interested in. I am planning on going back to purchase a vehicle in the very near future from her. I don't normally enjoy going to car dealerships, but I can honestly say working with Nikki made the experience much more pleasurable. She was not pushy and seemed to truly be interested and focused on working with me and meeting my needs. More
Came in and had an excellent customer experience . Everyone was very friendly and helpful.. We were able to get a very nice new 2012 civic in the color and price that we wanted. I would recommend Step Everyone was very friendly and helpful.. We were able to get a very nice new 2012 civic in the color and price that we wanted. I would recommend Stephen Maines to all of my friends and family. More