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Route 23 Honda

Pompton Plains, NJ

4.8
2,701 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

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Showing 2,701 reviews

December 01, 2012

This is the second car I have purchased from Route 23 Honda in the past year. I will be purchasing every car from Route 23 Honda in my future -- for myself, my husband and my children. Dino Riccio was More

by pattyt28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio, Fred Mehler
Dec 05, 2012 -

Route 23 Honda responded

We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations. Please feel free to contact us if you have any questions about your new car. Regards, Route 23 Honda

November 30, 2012

If you want a car new or certified, Dino is the guy to go to. Knows his stuff and get the job done!!!!! Way to go DINO!!!!!! More

by kacosta782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Dec 05, 2012 -

Route 23 Honda responded

On behalf of everyone here at Route 23 Honda, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Dino was such a great help. Regards, Route 23 Honda

November 30, 2012

Josh T was a great help. Very compassionate and helpful. great deal ! Would definitely go here again. And I got the car I wanted without any games! More

by civic4drdrvr
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 05, 2012 -

Route 23 Honda responded

congratulations on your new vehicle! Josh is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new car! Regards, Route 23 Honda

November 28, 2012

I was more than pleased with Heivy and his customer service. Originally we had been planning to only figure out estimates for purchasing a new car, and then would later come back and actually make a de More

by kievitb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Chan
Nov 30, 2012 -

Route 23 Honda responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations. Please feel free to contact us if you have any questions about your vehicle. Remember to visit our website to check out new service specials, money saving coupons and more. Regards, Route 23 Honda

November 28, 2012

Scott, was very professional in helping me obtain a new car. He is fun, friendly, and honest. He went beyond helping me get this new car. If you are a veteran or currently serving in any branch of the mili More

by Tom.R.J.Fro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mehler
Nov 30, 2012 -

Route 23 Honda responded

On behalf of everyone here at Route 23 Honda, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Scott Simon was such a great help. Regards, Route 23 Honda

November 28, 2012

It was a pleasure working with Honda Route 23. They made my experience effortless and met all my expectations. Scott Simon addressed my concerns and accommodated my price point and specifications. I would r More

by Henry V.
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Nov 30, 2012 -

Route 23 Honda responded

Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new CRZ purchase and are happy to hear we delivered the service you expect. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future. Regards, Route 23 Honda

November 28, 2012

I was asked by my sales person to go on line and tell how was my experience with Honda, which was very pleasent and smooth. More

by beatar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Simon
Nov 30, 2012 -

Route 23 Honda responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service. Regards, Route 23 Honda

November 28, 2012

I am a returning Honda customer. Bought my first Honda years ago from mike Murphy and have returned Repeatedly and recommended rt 23 Honda to many people. I have dealt with Dino for new cars three time More

by Rawink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Nov 30, 2012 -

Route 23 Honda responded

Thank you for your very kind review and loyalty to Route 23 Honda. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! Regards, Route 23 Honda

November 28, 2012

I thought Route 23 Honda was a stand up legitimate dealership well I was wrong. I leased a 2010 Honda Odyssey from them for obvious reasons...I have 3 boys under 5 years old. Yesterday morning attempt More

by Prov1man
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Murphy
Nov 30, 2012 -

Route 23 Honda responded

Route 23 Honda did everything to try to assist the customer, offered to reimburse upon return of the original Honda battery, and also informed the customer that in order for the warranty to apply, the battery must be taken to any Honda dealer for replacement. We explained that these are American Honda s Warranty Terms and this information can be reviewed in their owner s manual. The customer declined our offer. Please contact Jeff Carver, Service Manager, at 973-907-9069 to discuss further.

November 27, 2012

A few days ago I went car shopping and I find myself a very indecisive person! Scott with your good manners helped me clarify a few of my questions and it will help when I find the right choice! I will de More

by GloriaMejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2012 -

Route 23 Honda responded

Congratulations on your new vehicle! Scott Simon is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new car! Regards, Route 23 Honda

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