
Route 23 Honda
Pompton Plains, NJ
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It was a pleasure working with Honda Route 23. They made my experience effortless and met all my expectations. Scott Simon addressed my concerns and accommodated my price point and specifications. I would r my experience effortless and met all my expectations. Scott Simon addressed my concerns and accommodated my price point and specifications. I would recommend this dealership for anyone looking to lease or purchase a new Honda. Scott confirmed the price I was willing to pay, processed the paperwork, and set my mind at ease when he assured me that he would have my CRZ impeccably cleaned and gased up when I return to pick it up. I will gladly recommend this dealership to everyone I know that they are shopping for a new car, and will specifically refer them to Scott. More
I am a returning Honda customer. Bought my first Honda years ago from mike Murphy and have returned Repeatedly and recommended rt 23 Honda to many people. I have dealt with Dino for new cars three time years ago from mike Murphy and have returned Repeatedly and recommended rt 23 Honda to many people. I have dealt with Dino for new cars three times now and highly commend him for his service as well as his integrity. Dino riccio should be acknowledged as one of the best! Sincerely Ruthann winkler More
I thought Route 23 Honda was a stand up legitimate dealership well I was wrong. I leased a 2010 Honda Odyssey from them for obvious reasons...I have 3 boys under 5 years old. Yesterday morning attempt dealership well I was wrong. I leased a 2010 Honda Odyssey from them for obvious reasons...I have 3 boys under 5 years old. Yesterday morning attempting to take them to school the Odyssey failed me or should I say the battery failed me dead as a door nail. After waiting an hour for AAA services we finally concluded that a replacement battery was the only option especially for the fact that I didn’t want to get stuck with 3 young kids in the cold weather. I called Route 23 Honda to get reimbursed for the $128.40 purchase that was still under warranty and they said since someone other than them installed the battery I was out of luck and out in the cold again. Instead of standing behind the 3 year or 36,000 mile warranty they chose to tell me too bad for me and my family. I am scheduled to return this vehicle in April of 2013 and they will have inherited a 6 month old battery that they will sell as new I'm sure. Well mark my words no one in my family nor friends will ever deal with Honda or Rt 23 Honda again all for a $128.40 battery that should have never went bad in the first place. More
A few days ago I went car shopping and I find myself a very indecisive person! Scott with your good manners helped me clarify a few of my questions and it will help when I find the right choice! I will de very indecisive person! Scott with your good manners helped me clarify a few of my questions and it will help when I find the right choice! I will definably go back to Honda 23 as soon as me and my husband make the right choice...would recommend Scott Simon for a good help and satisfactory work! More
This is my second Honda Civil that I purchase.Scott Simom made the transition so quick and easy.I also thank Scott Simson for helping me with a small problem with a tire on the car he stayed with me until t made the transition so quick and easy.I also thank Scott Simson for helping me with a small problem with a tire on the car he stayed with me until the issue was sovled.I recommemd Scott Simon because he had my best interestand making sure I was 100 percent satfield. More
Rolando was great and made the process of buying a certified used car easy. I had an idea of what I wanted and he showed me two cars and let me take the one I was interested in for a test drive. Whe certified used car easy. I had an idea of what I wanted and he showed me two cars and let me take the one I was interested in for a test drive. When I told him I wanted it, we talked price for a few minutes and I ended up getting a really great deal without hours of haggling. Rolando is easy to work with, friendly, and honest, and I recommend both him and Route 23 Honda to everyone. The dealership is clean and new and has a happy feel to it! More
Dino was super helpful throughout the process, he made the trade-in process a breeze. I want to thank the whole Rt. 23 Honda team for such a great experience. the trade-in process a breeze. I want to thank the whole Rt. 23 Honda team for such a great experience. More
Over the years I have purchased many vehicles of various makes from a variety of different dealerships. I recently purchased my first Honda from Route 23 Honda. The entire encounter was by far the most plea makes from a variety of different dealerships. I recently purchased my first Honda from Route 23 Honda. The entire encounter was by far the most pleasurable I have ever experienced. Nikki definitely made me feel at ease and that she was truly concerned with my best interest. Her knowledge of the product was exceptional and her ability to explain so many details in both “layman’s” terms and, when required, in technical terms, was definitely impressive and reassuring. We then sat with Mr. Fred Mehler, to work out the financial details and again we were pleasantly surprised by his obvious concern as to what would be most advantageous for us. Congratulations to Route 23 Honda on such a courteous and knowledgeable staff. I have already recommended Route 23 Honda to friends and family, and will continue to recommend them to anyone who will listen. Thank you Nikki and Route 23 Honda for such a pleasurable experience. More
I lost my 2012 Dyno Blue 4DR Honda Civic during Hurricane Sandy and immediately knew that once the aftermath of the storm was over, that I was going to go right back to Honda to get my same car. My original Sandy and immediately knew that once the aftermath of the storm was over, that I was going to go right back to Honda to get my same car. My original Honda Civic was leased to me by a gentleman named Stephen Mains. He was at a different dealership when I leased my original Honda Civic and I knew that he was the man I needed to go to in order to my my NEW Honda Civic. I found out that Stephen Mains was no longer at Route 22 Honda and I sought out to find what dealership he was currently working at. Turns out he was 65 minutes north from my residence at Route 23 Honda. I made sure to get in contact with Stephen because not only did I need a car, but my father, who also lost his car in Hurricane Sandy, need a vehicle. Stephen Mains took care of us both and that meant a lot to my father and I despite the loss of our cars in the storm. Stephen was kind enough to give me a call and ask if I wanted the same car and in what color so that the car would be parked in front of the dealership when I arrived. As well, Stephen's efforts went far beyond what I could have expected when he was able to get me a great price on my monthly lease. Losing my first brand new car after only 8 months of purchase was rough, but getting a second one was made easy by Stephen Mains. Stephen's patience, concern and advice meant a lot to both my father and I. Stephen made sure every question was answered thoroughly, every car my father wanted to drive went for a test run, and any ounce of concern was addressed. Stephen spent a great deal of his day on my father and I and we left that dealership, both driving brand new Honda vehicles. I would recommend anybody to see Stephen Mains at Route 23 Honda. He was awesome! More