
Route 23 Honda
Pompton Plains, NJ
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This saleswoman made all the difference in this experience versus prior experiences purchasing cars. Nikki was extremely committed to getting us the best deal on a new car, and patiently proceeded experience versus prior experiences purchasing cars. Nikki was extremely committed to getting us the best deal on a new car, and patiently proceeded through the process. She followed up with phone calls outside of her hours, and mentioned from the get go that she would come in outside her hours to assist us. On Friday we walked in contemplating the purchase of a new car and on Saturday drove off the lot with it. She really values a personal connection with her customers, which is what makes for a wonderful sales experience. I would highly recommend Nikki to anyone looking to do business with this dealership. More
Was very pleased with everything regarding our purchase of a used vehicle at the Route 23 Honda dealer. Heivy Gomez was professional, polite and very knowledgeable. He helped us get a great price on the of a used vehicle at the Route 23 Honda dealer. Heivy Gomez was professional, polite and very knowledgeable. He helped us get a great price on the car we purchased and a good price on our trade-in, too. My daughter also bought a car (a new Honda Civic) the same day and Heivy handled both transactions quite smoothly. I would definitely recommend Heivy and Route 23 Honda to others. Their service department is also great to work with. My daughter previously bought a Honda from this dealership and used the service department for her regular maintenance and never had a problem. Thanks to all who work there! More
I brought in my van for some repair work on the door. They did not open the door but somehow knew that EVERY part inside the door needed to be replaced. When I finally realized they were just robbing me, They did not open the door but somehow knew that EVERY part inside the door needed to be replaced. When I finally realized they were just robbing me, I asked to take my van back. They tried everything they could to not let me...they are liars and thieves. I ended up taking my van to another shop, funny thing, all the parts they were going to replace did not need to be replaced BUT the door shell was beyond repair. I can not imagine what the outcome would have been if I let these con men work on my vehicle. More
I have never been to a dealership that gives you so much information. Adam answered all of my questions and even answered questions I didn't even know I wanted the answer to. The amenities they had, other t information. Adam answered all of my questions and even answered questions I didn't even know I wanted the answer to. The amenities they had, other than a clean and efficient service department, the had free popcorn, coffee, hot chocolate, tea, cookies, and even free soda. I have purchased cars at in Sussex area in the past but, it is worth the drive down to Pompton Plains. Thank you Adam Carnes, and Route 23 Honda for the best car purchase experience. More
Luis was great with my mom,she was so nervous and he wasnt pushy.So thank you to him.Our only thing is that its a very long process but both these men were great and made the whole thing very good and Y wasnt pushy.So thank you to him.Our only thing is that its a very long process but both these men were great and made the whole thing very good and YAY moms got a car. More
This is my second car bought at this dealership. Not only they offer very competitive pricing compared to other dealerships, their service is also excellent. Keep it up, guys, in a few years I will be back f they offer very competitive pricing compared to other dealerships, their service is also excellent. Keep it up, guys, in a few years I will be back for yet another generation of honda vehicles. I would definitely recommend this dealership to all of my friends. More
Would I buy a used car from this dealership? You bet I would - in fact, I did! And, believe it or not, it was the first car I looked at! It was everything I wanted, the price was right, and doing busine would - in fact, I did! And, believe it or not, it was the first car I looked at! It was everything I wanted, the price was right, and doing business with Drew and Luis was way beyond anything you could want or need. Service above and beyond. Great communication, conscientious, hard-working, pleasant, helpful, all good things. We worked most closely with Luis Felipe and Drew Bickoff - an absolute joy to work with both of them, couldn't be any better. Everything about this dealership is first rate, and I hope to do business with them again and again. I highly recommend, and will certainly recommend to my friends. More
I went into Rt 23 Honda to buy a used Honda. Dan showed me the inventory and I decided that a new car was a better option for me. He took me over to the new car dealership and helped me find my new civic. me the inventory and I decided that a new car was a better option for me. He took me over to the new car dealership and helped me find my new civic. Dan was very friendly and knowledgeable. He stayed with me through the whole new car buying process and then showed me how to use all the features of my new car. He helped make the new car buying experience easy. I would buy another Honda from Dan without hesitation. More