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Route 23 Honda

Pompton Plains, NJ

4.8
2,711 Reviews
Are You Curious About Route 23 Honda? Here's more About the Experience We Offer our Pompton Plains, Wayne, Paterson and Newark Drivers Here at Route 23 Honda, we're committed to providing our Pompton Plains, Wayne, Paterson and Newark drivers with the ultimate dealership experience. From a comprehensive selection of new Honda models and budget-friendly used cars to car loans and Honda leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Route 23 Honda team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 700 State Route 23 Pompton Plains, New Jersey, where we're a just a quick drive away from Wayne, Paterson and Newark. We truly look forward to assisting you today and in the future with all of your automotive needs!
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700 Route 23 North

Pompton Plains, NJ

07444

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Showing 2,711 reviews

April 13, 2012

It was a real pleasant experience dealing with Adela. She was knowledgeable and honest about the the questions we asked. She constantly probed us to see if we have further questions with the car we were inte More

by jboaheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2012 -

Route 23 Honda responded

Hi, we are thrilled to hear of your satisfaction with Adela here at Route 23 Honda! Adela always ensures that her customers are getting into the vehicle that is best suited for their family and you are no exception. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future!

April 06, 2012

All of the staff I dealt with were courteous and very helpful. It was a pleasure to do business with this dealer. In all a pleasant experience. More

by fschrader3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2012 -

Route 23 Honda responded

Hi! We are thrilled to hear about your positive experience at Route 23 Honda. Our entire dealership takes great pride in providing the best possible buying experience and Alton, Poppy and Carlos will be thrilled to hear your kind words. When the time comes to service your car, visit our website for great service specials!

April 02, 2012

Adela was very friendly and helpful. She worked very hard to help me get the best car for me. She even helped me move my belongings from my old car to my new one! I had a very positive experience, and More

by Beth Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2012 -

Route 23 Honda responded

Hi Beth, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you how helpful Adela was in helping the car that suits you best! Please contact us when your new vehicle is ready for its first service. We would be happy to help. Enjoy your new Accord! Sincerely, Route 23 Honda

April 01, 2012

I had brake pads installed on 2011 civic after 16k miles. I was charged $250.00 dollars for the job. I researched the cost and feel that I was over charged by at least $75.00. I revisited the the dealer agai More

by erichagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Celines Cisneros
April 01, 2012

THIS WAS OUR 3RD CAR PURCHASED FROM RT.23 HONDA, AND OUR FIRST ENCOUNTER WITH ALTON BROWN. HE WAS BURSTING WITH PERSONALITY,QUITE FRIENDLY AND KNOWLEDGEABLE. WE KNEW WHAT WE WANTED, A CERTIFIED 2010 CRV SE More

by WCAMPAGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Chan, Wilson Feliciano
Apr 04, 2012 -

Route 23 Honda responded

Thank you for taking the time to share your experiences with Route 23 Honda. We are happy to hear that Alton helped you get your family into a new, pre-owned CR-V given the unfortunate circumstance with your Accord. Please let us know if we can assist you with your future vehicle needs. We are happy to help! Sincerely, Route 23 Honda

March 30, 2012

Frank was a pleasure to deal with.... He was full of knowledge on the car I was interested in.... I would highly recommend my friends and family to come on down and buy a car fron Frank!!!! More

by tjbk416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2012 -

Route 23 Honda responded

Thank you for taking time out of your day to write a review about Route 23 Honda. We are delighted to hear that Frank was able to provide outstanding customer service! We appreciate your willingness to recommend us to others and look forward to the opportunity to serve you again! Sincerely, Route 23 Honda

March 19, 2012

Ron had a great understanding of Honda vehicles and the transaction process. His professional demeanor and loyalty to the brand were obvious. The family atmosphere of the dealership was evident and every More

by rtrunfio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Siegel
Mar 21, 2012 -

Route 23 Honda responded

Thank you for the wonderful feedback about Ron Siegel! Your satisfaction is our goal, and we are happy to have you part of the Route 23 Honda family! Please contact us when your new vehicle is ready for its first service. We would be happy to help and enjoy your new car!

March 16, 2012

They were friendly knowledgable and understanding of what we wanted. Frank Gingerelli was very helpful and was understanding of what my wife and I needed and wanted and made the buying experience a delight! More

by amx2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2012 -

Route 23 Honda responded

Elias and Cathy, congratulations on your first brand new car in 20 years! We're glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad that Frank Gingerelli showed you how much we value our customers. Enjoy showing off your brand new Honda Accord!

March 15, 2012

I have been going to Rte 23 Honda for about 4 yrs. now and family members longer than that. Dino always always treats you with the ut most respect and the rest of the staff are friendly and courtous. I ha More

by janiaiel2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Mar 21, 2012 -

Route 23 Honda responded

Thank you for your very kind review about Dino Riccio! We are so happy to hear that he provided exceptional customer service that has brought you back to Route 23 Honda after four years! Enjoy driving your new car!

March 11, 2012

I would recommend Frank Gingerelli to anyone who is looking to buy or lease a new vehicle. He is very helpful, kind, and willing to negotiate in any way possible to satisfy your needs. Overall, I walke More

by Alex P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gingerelli
Mar 13, 2012 -

Route 23 Honda responded

Hi Alex, on behalf of all of us here at Route 23 Honda, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Frank Gingerelli is a great member of our team and is thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car!

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