Route 23 Honda
Pompton Plains, NJ
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My experience with Mr. Reyes at Honda Route 23 was outstanding. I just moved from Manhattan and have not had a car since 2009. I have owned Honda's in the past and was interested in another. I hear outstanding. I just moved from Manhattan and have not had a car since 2009. I have owned Honda's in the past and was interested in another. I heard from a friend that Honda on Route 23 had reliable, trustworthy sales representatives, which for a 30 year old woman, is a deal breaker. Since I had no way of getting to Route 23 Honda, i figured i'd call and get some quotes over the phone. Well wouldn't you know, they sent a driver right over to me in New York to pick me up. This driver happened to be Mr. Phil Reyes, my sales representative. Upon arrival to Route 23 Honda, i was able to test drive the new 2012 Honda Civic and the 2011 Honda Accord EX which i fell in love with. After asking questions about this vehicle, I was certain that the Accord was the way to go! The staff, especially Mr. Reyes were knowledgeable, helpful, and humorous. I have never had a more enjoyable experience purchasing a car like i did at Route 23 Honda!!!!! Kudos to the staff and Mr. Reyes for making such a positive atmosphere at this location. More
They were able to have a competitive price. Dino was They were able to have a competitive price. Dino was very friendly and supportive, especially has we are new to the US. The car was exectly as promi They were able to have a competitive price. Dino was very friendly and supportive, especially has we are new to the US. The car was exectly as promised and they gave very good guidance on its features. (and Dino gave some good restaurant advice as we went to celebrate our new car in the area :-)) More
A very pleasant buying experience at this dealership. There was no pressure and Dino worked with me every step of the way. He also worked extra hard to get me the car I wanted earilier than expected. E There was no pressure and Dino worked with me every step of the way. He also worked extra hard to get me the car I wanted earilier than expected. Everyone that I was in contact with at this dealership was friendly and up front and patient with me. A much better experience than the one I had with my wife when she went to get a used car at a Toyota dealership. I will go there again when I look for another car when my family needs one. More
Anthony Ciasullo was very helpful in our purchasing of our used civic. The friendly manner in which the transaction occurred made the experience as painless as posible. Only wish was that the Dealership w our used civic. The friendly manner in which the transaction occurred made the experience as painless as posible. Only wish was that the Dealership would provide a second master key to the used car free of charge. More
Luis was very knowledgeable about the product and very helpful through-out the sales process. All in all it was a very positive and professional experience and I recommend working with Luis highly. helpful through-out the sales process. All in all it was a very positive and professional experience and I recommend working with Luis highly. More
the dealership was overall a great experience. The employees greet you as soon as you come in the doors. I would highly recommend this dealership and prices are acceptable. employees greet you as soon as you come in the doors. I would highly recommend this dealership and prices are acceptable. More
Everything about the Honda Fit is excellent. I have no complain to the car or the dealers. I have enjoyed riding for a month. Thank you Honda 23 for your service. complain to the car or the dealers. I have enjoyed riding for a month. Thank you Honda 23 for your service. More
My experience prior to purchasing my car was very positive - the salesperson, Rolando, was great. I told him exactly what I was looking for, and he kept me updated as the inventory updated and was al positive - the salesperson, Rolando, was great. I told him exactly what I was looking for, and he kept me updated as the inventory updated and was also quick to respond to any further questions I had. Rolando's responsiveness and professionalism were what made me ultimately purchase my car from this dealership. If I were only rating my interactions with him, this review would be a 5 across the board. However, the experience I had once I bought the car was not what the dealership promises ('our relationship with the customer begins when the car is purchased...'). The service department was not very polite or responsive when I was trying to get information about my car, and I was back and forth with several people before finally taking my car to be serviced elsewhere. There was an issue with the car that should've been taken care of, and they couldn't find (or fix) the problem - at which point I was told I would be responsible for paying for any further 'service' they did. More
I had a great experience with Luis. He was professional, helpful, and knowledgeable about the cars. He was very accomadating and willing to spend the time to answer any and all questions. I would highly rec helpful, and knowledgeable about the cars. He was very accomadating and willing to spend the time to answer any and all questions. I would highly recommend Luis to anyone. More
I dealt with Chris this week when I purchased my new Odyssey everything went great. Chris was very knowledgeable and informative on the overall minivan and all the options. I haven't bought a car in a f Odyssey everything went great. Chris was very knowledgeable and informative on the overall minivan and all the options. I haven't bought a car in a few years and figured I would have to wait a day or two to pick up the car, they had all the paperwork done in no time and I drove my new minivan home from the dealership. Cool dealership, stop in and get yourself some popcorn and a new car! More