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Route 23 Honda
Pompton Plains, NJ
2,714 Reviews
Are You Curious About Route 23 Honda? Here's more About the Experience We Offer our Pompton Plains, Wayne, Paterson and Newark Drivers
Here at Route 23 Honda, we're committed to providing our Pompton Plains, Wayne, Paterson and Newark drivers with the ultimate dealership experience. From a comprehensive selection of new Honda models and budget-friendly used cars to car loans and Honda leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
From the moment you walk into our showroom to the moment you walk out the doors, the Route 23 Honda team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 700 State Route 23 Pompton Plains, New Jersey, where we're a just a quick drive away from Wayne, Paterson and Newark. We truly look forward to assisting you today and in the future with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,714 reviews
May 31, 2009
they were horrible, dirty, dishonest and kids running around everywhere. this place lost it's touch since tony phino left . the waiting room was a mess , popcorn all over the place and the sales dept w around everywhere. this place lost it's touch since tony phino left . the waiting room was a mess , popcorn all over the place and the sales dept was never around to answer my questions, i was not happy with the level of service More
by pkimkin
Employees Worked With
ed whiteman
August 14, 2008
Perhaps the most pleasant car buying experience in the tri-state area. Communicated with several dozen dealers by email, most of which replied and said to call or come in for a test drive. Thanks but no tri-state area. Communicated with several dozen dealers by email, most of which replied and said to call or come in for a test drive. Thanks but no thanks, if you won't answer my questions by email, then you don't deserve my business. The only dealer who took the time and promptly responded to all of my inquiries was Route 23 Honda. They even gave me the best price on the new accord, while others quoted me ridiculous numbers. After all said and done, I came in to Route 23, and the process couldn't have been simpler. They took care of all the paperwork, didn't try to get me into any warranties or extra options on the car, called my insurance for me to add the new car to the policy, went over all the contracts and numbers, explained what was what, and lowe and behold, I was given the keys to my car. Simple as 1, 2, 3. This dealer is highly recommended. More
by puredeath
Employees Worked With
Steve South
September 19, 2005
My tape player broke on my 2005 Pilot. I have been at Rt23 almost every other day for the past week. They keep saying it is fixed and I keep having to proove it has not. I had to take time off from work Rt23 almost every other day for the past week. They keep saying it is fixed and I keep having to proove it has not. I had to take time off from work to come in and show them that the problem is still there. The courtesy car was given to me with no gas I filled the tank cause it was going to take them a week to fix my Pilot. When I asked to be reinburst Camarad told me to go syphon out the gas because Honda will not give me any money for that. Tony the sales manager tried to throw a free oil change at my frustration and ended up frustrating me even more when after my Pilot was still not fixed he wouldnt give me the courtesy car back! Result my car is still not fixed. Ive wasted 2 weeks of my life doing their job. And no one at Service has any customer skills. I wrote a letter to the General Manager and I am going to let everyone be aware of whats going on at Route 23 Honda. Service used to be great and now it is a joke. What happened??? Rene Hasprunar 144-R7 Diamond Bridge Ave Hawthorne, NJ 07506 More
by renehasp2
Employees Worked With
Camrad\Anthony\Rob
