Route 23 Honda
Pompton Plains, NJ
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Not great Everything seemed to good to be true it was going so well until there was a bank issue. Richard disappeared and we dealt with Paul in finance. The dea Everything seemed to good to be true it was going so well until there was a bank issue. Richard disappeared and we dealt with Paul in finance. The deal went through but not smooth. We heard from it seemed like everyone in the company except Richard. I’m in sales for a living and follow up is so important. We love the CRV but I would not buy or lease with him or that dealership again. More
Best experience I have ever had in purchasing a new car! David Yoon was my sales associate on my recent purchase of a 2018 Honda Accord. David is very professional, knowledgeable and likable! He took the David Yoon was my sales associate on my recent purchase of a 2018 Honda Accord. David is very professional, knowledgeable and likable! He took the time to go over all the new technical features (ie Honda Sensing and Apple Car Play) with me before my test drive and again on the day that I picked up my car. I signed the deal to purchase my car on the Saturday morning of Memorial Day Weekend. Route 23 Honda did not have the color that I wanted in inventory but agreed to locate one. They were up front with me in telling me that it may take about a week to locate one in the color I wanted. It ended up taking about 10 days (due to how busy things were as a result of the Memorial Day sales). David did an excellent job of keeping me informed along the way of how things were going in locating my car. I have been driving my new 2018 Honda Accord for a month now and I love it! More
NEED A NEW CAR--SEE DINO Purchasing a car at Route 23 Honda is actually a fun experience. The staff are all professional and courteous. I have been dealing with Dino Riccio, Purchasing a car at Route 23 Honda is actually a fun experience. The staff are all professional and courteous. I have been dealing with Dino Riccio, Senior Sales Rep for years and he is the absolute best. No bull,, just the facts. Takes his time, explains everything, no matter how long it takes. Buy a Honda from Dino at route 23 Honda and you'll never go anywhere else again!!! More
Great Experience Jose was extremely helpful and nice. He walked me through and told me everything about whatever car I had a question about, very knowledgeable. I love Jose was extremely helpful and nice. He walked me through and told me everything about whatever car I had a question about, very knowledgeable. I love my Honda More
It was awesome everyone was friendly and David did a very good job at explaining the functioning of the car. He came with us for the test drive and explained it duri everyone was friendly and David did a very good job at explaining the functioning of the car. He came with us for the test drive and explained it during the drive so it was more easier to understand. More
Best car buying experience! Buying our Honda Pilot from Dino Riccio at Route 23 Honda was a great experience! Everyone at the dealership was a pleasure to work with. Professional Buying our Honda Pilot from Dino Riccio at Route 23 Honda was a great experience! Everyone at the dealership was a pleasure to work with. Professional, friendly and great to deal with. More
Great car buying experience Went in to look at a used 2011 Jeep Liberty, came home with it that nite. The price was great, the condition and dealer prep/detailing was amazing. Th Went in to look at a used 2011 Jeep Liberty, came home with it that nite. The price was great, the condition and dealer prep/detailing was amazing. This is the best looking car by far I have ever picked up from a dealer new or used. Looks like it just came from th e factory. Joe Faraji was a not pushy nice salesmen, Hector was great as well as Brian Girandola. I would highly recommend Route 23 Honda!!! More
Good Sales Experience - until Service The initial sales process was good and Dino was very helpful and personable. However, there were 2 items not installed at the time of delivery - trun The initial sales process was good and Dino was very helpful and personable. However, there were 2 items not installed at the time of delivery - trunk tray and wheel locks. I had to schedule a service visit which I did but then waited over 1 hour for something that should have taken 5 minutes! It was treated like any other service appointment, rather than expediting it as it was for items that the dealer owed me from the original sale. Both Brian Girandola (Sales Manager) and Louis Stenger (Sales Director) were very responsive once contacted and provided a satisfactory resolution to this matter. Very impressive. More
Great Service! Love my new CRV, Got a fantastic straight forward deal from Jose A. Honest, courteous and he was very knowledgeable about all the features. Rolando he Love my new CRV, Got a fantastic straight forward deal from Jose A. Honest, courteous and he was very knowledgeable about all the features. Rolando helped us for a bit and was great too. The finance dept worked hard to get us the best deal possible and we are VERY happy!! Thank you Rt 23 Honda! More
Always treated fairly and honestly Great experience with Dino as always. It is the 15th vehicle we have purchased thru Dino and we are always dealt with in a very fair and honest mann Great experience with Dino as always. It is the 15th vehicle we have purchased thru Dino and we are always dealt with in a very fair and honest manner from start to finish. More