
Route 23 Honda
Pompton Plains, NJ
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Bait and Switch, Hard sell TL:DR--- Think of every typical negative thing said about dealerships and this location did it. I purchased a new vehicle here after a hard sell TL:DR--- Think of every typical negative thing said about dealerships and this location did it. I purchased a new vehicle here after a hard sell and paid the standard documentation fee all dealerships have. Typically in the past I would receive a refund check when picking up my new plates at the dealership if the actual cost at the DMV is less than what I paid. My receipt showed it was less than what I paid however there was no refund check when I picked up my plates at this dealership. I was rudely told I need to read everything before signing. I felt like this dealership, for a lack of better wording, "nicked and dimed" me during the sale and kept the difference from the documentation fee. I would advise to visit more convenience location than this this one which is far out in the middle of nowhere. More
Great experience Nick and the entire team at Route 23 Honda were very professional, friendly and efficient. I visited this dealership as another family member had a g Nick and the entire team at Route 23 Honda were very professional, friendly and efficient. I visited this dealership as another family member had a good experience here as well, I would definitely recommend. More
Excellent Experience with Mr. Ron Siegel and Honda staff Mr. Ron Sielgel has helped my family purchase trust-worthy vehicles for years. He listens, takes time, and provides quality options based on individu Mr. Ron Sielgel has helped my family purchase trust-worthy vehicles for years. He listens, takes time, and provides quality options based on individual needs. My experience with Ron facilitated the process of recently purchasing a 2015 Honda, which has been a pleasure to drive. I am grateful for his help in making this purchase a seamless and an enjoyable process. Thanks Ron! More
2016 Honda Civic LX-P I came in the dealership knowing exactly what I wanted, a 2016 Honda Civic LX-P coupe in Grey. Steve showed me the car and went over all the details I came in the dealership knowing exactly what I wanted, a 2016 Honda Civic LX-P coupe in Grey. Steve showed me the car and went over all the details. Even though my credit was not good, they were able to get me approved and at a payment that I could afford. If you want a car, go to Route 23 Honda! More
Josh was an amazing dealer!! Josh Trinkleback went above and beyond to make sure that all my expectations were met and I left knowing I received a fantastic deal and received the Josh Trinkleback went above and beyond to make sure that all my expectations were met and I left knowing I received a fantastic deal and received the best help I ever have. I will be sure to reccomend him to all my friends and family and will always go back to him. More
Best salesman I've ever worked with! I was in the market to purchase a used CR-V. One of the things I wasn't looking forward to was the car salesman I would be dealing with. In the past I I was in the market to purchase a used CR-V. One of the things I wasn't looking forward to was the car salesman I would be dealing with. In the past I have met salesmen that just wanted the sale and treated me like dollar signs. But that wasn't the case when I went to Route 23 Honda and dealt with Josh Trinks. He made me feel very comfortable, he listened to every concern I had, and he did not pressure me once. He made sure I was very happy with my decision. All of my expectations were met and he went the extra mile to make that happen. My father is looking to purchase a new vehicle soon. I know which dealer we will be going to. Ask for Josh Trinks to help you. You will not be disappointed. More
Great lease experiance Hi, my name is Nart. Mr. Patrick Healy is a great sales rep who i had leased a CRV through him. He made it so fun an easy. It was just a pleasant ti Hi, my name is Nart. Mr. Patrick Healy is a great sales rep who i had leased a CRV through him. He made it so fun an easy. It was just a pleasant time and experiance. Also great experiance with Sunny the finance rep. Thank you Route 23 Honda More
Easy Process from beginning to end. I wasn't 100% sure what kind of car I wanted before going to the dealer, but Rolando was very helpful in listening to my needs and helping me make the I wasn't 100% sure what kind of car I wanted before going to the dealer, but Rolando was very helpful in listening to my needs and helping me make the best decision for myself. He showed me several used cars in my price range that had what I was looking for, and I'm confident I made the right choice in both the dealer and vehicle I chose. More
Ron Siegel is a warm individual As reliable, durable, sporty, and economical and efficient Honda's are, Ron Siegel takes the Brand to Rolls Royce status!!! Great Guy; all-around kno As reliable, durable, sporty, and economical and efficient Honda's are, Ron Siegel takes the Brand to Rolls Royce status!!! Great Guy; all-around knowledge, and true life qualities. More
Exceptional Service I purchased 2016 CR-V from Rolando, Hector, and Wilson. All I can say that its hard to find exceptional service where ever you go these days. These I purchased 2016 CR-V from Rolando, Hector, and Wilson. All I can say that its hard to find exceptional service where ever you go these days. These gentleman made me feel completely comfortable from my very first step into door. Extremely informative as well as not pushing a sale on you. Above and beyond professionalism. I've been in the service and retail industry for almost 23 years now and these guys are exactly how service should be performed day in and day out. Thank you guys for making me at home and keeping a professional environment in purchasing my vehicle. More