
Route 23 Honda
Pompton Plains, NJ
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A new car after 14 years After owning a Honda Accord for 14 years, it was finally time for a new one and Patrick was a great guide in helping me. I appreciated his knowledge, After owning a Honda Accord for 14 years, it was finally time for a new one and Patrick was a great guide in helping me. I appreciated his knowledge, patience and non-pressuring approach. Thanks to him, I am now the proud owner of a 2016 Accord. Here's hoping I keep this one on the road for another 14 years! More
Easiest car buying experience so far Let's start by saying, I walked in (not convinced I would end up with this car) and left with the 2016 Honda CRV Touring three hours later. Steve Ma Let's start by saying, I walked in (not convinced I would end up with this car) and left with the 2016 Honda CRV Touring three hours later. Steve Mains was right there at the door, ready to work with me (and I brought my parents along since they have to ride in it from time to time). He brought me to look at a really nice CRV Touring model in the show room which was really everything I was looking for. The nice Obsidian blue color was a bonus. I didn't even end up looking at another car other than the actual one that I test drove. Taking the car for a test drive was simple and easy, the "negotiation" part was relatively straight-forward since this car practically sells itself. He took care of all details from processing the request, the trade in, calling the insurance company any working with Sonny, the finance guy. By the time that was done (in about 3 hours which includes me leaving and coming back with my trade in and title) I was ready to walk out the door with my new car and drive it away! I have only driven in about 20 minutes so far but I'm "Head over heels" just like the blond girl in the commercial. Clearly Route 23 Honda is paying attention to their marketing campaigns and demographics. Thanks to Steve, Sonny, and to owners Adam and Jessica Barish who took care of my car until it found it's rightful owner - me! More
Friendly and not pushy salesman Many car sales people get a bad reputation for being pushy and not respectful to their customers. However, working with Andy made for a smooth transac Many car sales people get a bad reputation for being pushy and not respectful to their customers. However, working with Andy made for a smooth transaction. He was not pushy and did not try to make me look stupid like other saleman have in the past. I would recommend working with Andy as he will make anyone's car purchasing experience a smooth and enjoyable process. Thanks again Andy! Keep up the good work! More
Patrick Healy is PHENOMENAL! I walked in knowing that I wanted to test drive the HR-V, but wasn't sure if I would like the way it drove. I was pleasantly surprised by the time th I walked in knowing that I wanted to test drive the HR-V, but wasn't sure if I would like the way it drove. I was pleasantly surprised by the time that Patrick Healy took to test drive the car and even more surprised how he took the time to explain and demonstrate all the vehicle's features. By this point I was pretty much sold on driving a Honda again! I felt like a family member by the time the purchase was complete. Route 23 Honda is interested in selling cars but also interested in you being satisfied. Carol L More
Top Notch Pat Healy and Scott Simon were dynamite. Best service I've ever received from a great pair. I would highly recommend Route 23 to all my friends. Pat Healy and Scott Simon were dynamite. Best service I've ever received from a great pair. I would highly recommend Route 23 to all my friends. More
Excellent I purchased an accord from this dealership today. My salesman Christian Berdiel was wonderful. he listened to what I wanted and delivered. Wilson in f I purchased an accord from this dealership today. My salesman Christian Berdiel was wonderful. he listened to what I wanted and delivered. Wilson in finance was also wonderful. More
Consistent Dealership My family has used Route 23 Honda for a long time. My first two cars were from here and after a while with another brand I just purchased a 2016 Accor My family has used Route 23 Honda for a long time. My first two cars were from here and after a while with another brand I just purchased a 2016 Accord EX-L from them. Erick, filling in for my salesman, was extremely helpful. He was also no pressure and willing to see things through. I used a quote from another dealer as my base. He really made his part of the deal seamless. The reason for the star downgrade was for three things during the finance process. The largest was, when about to sign the loan looking at the numbers presented, they used the MSRP of the car rather than the price we agreed to (rather large differential). Second, I was transferring my plates and the DMV costs they presented for me to sign they were done based on new plates. Finally, when they presented the extended warranty options it was a piece of paper with 'these are the services' nothing about the cost or even that this was dealing with warranty. I had to ask what this was. In summary, my warning is just check your numbers before signing (as you should anyway) More
Great service!Thanks, Andy! Andy Betemit made replacing our current car, with a MUCH newer (and beautiful) Honda stress free. Andy and the Honda staff were helpful and enthusiast Andy Betemit made replacing our current car, with a MUCH newer (and beautiful) Honda stress free. Andy and the Honda staff were helpful and enthusiastic - but never pushy. I'd recommend the dealership. And ask for Andy, when you go. More
Honda CR-V Ron was great, he answered all our questions about the car, showed us how everything works, really helpful, I would buy a car from him again Ron was great, he answered all our questions about the car, showed us how everything works, really helpful, I would buy a car from him again More
Exceeded my expectations Car shopping can become stressful and overwhelming, especially when having to find something affordable in a short period of time do to unforeseen cir Car shopping can become stressful and overwhelming, especially when having to find something affordable in a short period of time do to unforeseen circumstances. Well, needless to say, walking in to Rt 23 Honda was a decision that I do not regret. I was assisted by Carlsen B, who made the experience comfortable and stress free. The very first vehicle that he showed me, met my budget and was available. There was no need to show me more. The process was smoother than I had imagined it to be. He was friendly, professional and seemed to truly care about meeting my needs. He will continue to be my 'go to' person for as long as I continue purchasing vehicles there. The finance department was also wonderful. More