
Route 23 Honda
Pompton Plains, NJ
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Just leased a new car Ron made me feel very welcome and made this experience very pleasant which I usually hate. Sunny was really helpful and made it really easy to do busi Ron made me feel very welcome and made this experience very pleasant which I usually hate. Sunny was really helpful and made it really easy to do business with the dealership. Will definitely refer them to my friends. More
STAY AWAY FROM THIS PLACE. First to arrive this AM. Made appt. place was not secured from nite before. People's keys hanging on wall. 5 hrs later I tried to get update. 2x they First to arrive this AM. Made appt. place was not secured from nite before. People's keys hanging on wall. 5 hrs later I tried to get update. 2x they picked up phone and hung up. Got operator and left message. No call back. Call again "Regis" is with customer. No call back. Call again. Told my car hasn't been seen "cause they were slammed with walk-ins". Regis will call back, but doesn't. I call again Regis is with customer. I ask for manager. I'm told she will leave her message but she probably won't have any time to call me back. I call again and tell them I'm picking up my car TO NEVER RETURN. Regis says, not directly to me but thru the person who actually came to the phone, that's fine. NOW THAT'S REALLY CRAPPY SERVICE. More
Fantastic Nothing but positive thoughts about my experience at Route 23 Honda. I found a gem of a used Accord and Jay was a pleasure to deal with. I was purchas Nothing but positive thoughts about my experience at Route 23 Honda. I found a gem of a used Accord and Jay was a pleasure to deal with. I was purchasing my firsr car and he was personable, patient, and never pushy. We checked out some other Accords in the area but found ourselves coming back to Route 23 because of their excellent reputation and hospitality. Wonderful experience, could not be happier! More
Excellent service makes the difference! Excellent Service and Professional Atmosphere! Regis, was my Service Advisor, and Justin the Support Tech that worked on my 2004 CRV today - 7/14/16. Excellent Service and Professional Atmosphere! Regis, was my Service Advisor, and Justin the Support Tech that worked on my 2004 CRV today - 7/14/16. Both went "over-and-above" in taking care of my service concerns and could not have been more helpful. They listened to my issues and even had Justin ride with me to try and reproduce the problem. After all was "said and done" the service performed was perfect, and the price very fair. I was thinking of purchasing a Chevy Colorado, but the service at Rt23 Honda has me now looking at a new Ridgeline. More
Buying a new car. Excellent experience. Our salesman, Chris Berdiel, was very friendly and worked with us to get the car my wife wanted. He explained all the features o Excellent experience. Our salesman, Chris Berdiel, was very friendly and worked with us to get the car my wife wanted. He explained all the features of the cars very well and walked us through the whole process from our initial phone call, to driving away with our new car. The financial person was also very nice and had a friendly way of explaining the details. More
no pressure Luis was great. No pressure, easy to work with, not your typical salesman. He came out with multiple keys to look at cars and even decided not to sho Luis was great. No pressure, easy to work with, not your typical salesman. He came out with multiple keys to look at cars and even decided not to show a car because the previous owner was a smoker and I have a child. He worked to get me into a comfortable payment and I never felt pressured like I was at other places. More
Everything was great, except the wait to see the finance guy Chris was a wonderful salesman who was very knowledgeable of the product and willing to get us a great deal! Our only disappointment was the 2+ hour Chris was a wonderful salesman who was very knowledgeable of the product and willing to get us a great deal! Our only disappointment was the 2+ hours we had to wait to see the finance guy. But once we met with Sunny, he took care of business quickly and smoothly. More
Amazing service as always This is the fifth car my family has bought from rt 23 honda and they continue to meet all of our needs and requests. Thank you guys!! This is the fifth car my family has bought from rt 23 honda and they continue to meet all of our needs and requests. Thank you guys!! More
Professional, Honorable, Patient Jay Vargas was the utmost professional throughout our experience. Upon our initial visit he was very informative in clarifying the various trim lines Jay Vargas was the utmost professional throughout our experience. Upon our initial visit he was very informative in clarifying the various trim lines associated with the CR-V. He provided us with the opportunity to test drive a couple of vehicles. He was never high pressure and assured us that he wanted us to purchase a car "We loved, not just liked". We never felt rushed and he was willing to spend time to answer all of our questions. We returned a couple of days later, to work out a deal. Jay, was very honorable in working out a deal that we were very satisfied with. His patience, professionalism and willingness to broker a fair deal are all reasons for our high rating. More
Love this dealership! This is my 4th car from here!!! I love this dealership. Everyone is so helpful Also, I LOVE their service department!! I never have to worry that I am getting ripped off. They ar I love this dealership. Everyone is so helpful Also, I LOVE their service department!! I never have to worry that I am getting ripped off. They are so easy to deal with! More