
Route 23 Honda
Pompton Plains, NJ
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Pleasant experience Just leased another Crz from Laura. She was very helpful and patient. I was at the dealership for less than an hour. This is my third Honda from this Just leased another Crz from Laura. She was very helpful and patient. I was at the dealership for less than an hour. This is my third Honda from this dealership and I will definitely purchase another. More
2016 Civic I'd like to thank Steve for his dedication and knowledge of car salesmanship. He helped me lease the new civic for an awesome price. Thanks again and I'd like to thank Steve for his dedication and knowledge of car salesmanship. He helped me lease the new civic for an awesome price. Thanks again and good luck in the future! More
Accord LX 2016 Purchase Ron and Scott provided a comfortable atmosphere during the visit and patience while providing valuable feedback on questions regarding models, option Ron and Scott provided a comfortable atmosphere during the visit and patience while providing valuable feedback on questions regarding models, options, and available inventory. Thank You. More
Purchase of the 2017 Ridgeline I recently bought the new 2017 Ridgeline from Rt. 23 Honda and our salesperson Patrick Healy couldn't have been more helpful during the process, as we I recently bought the new 2017 Ridgeline from Rt. 23 Honda and our salesperson Patrick Healy couldn't have been more helpful during the process, as well as the people in the finance department who worked overtime to get me a good rate on the loan and Sunny Chan who walked me through the final sale. I've been a loyal Rt. 23 Honda customer since 1991 because of people like Patrick and their fine service department. I can highly recommend Rt.23 Honda whether you are planning on leasing, purchasing and servicing you Honda. More
Good Experience for a first time purchase Javier was a good sport even when I gave him xxxx. I was very set on my purchase and what I wanted and was set on when I wanted to buy so I wasn't alw Javier was a good sport even when I gave him xxxx. I was very set on my purchase and what I wanted and was set on when I wanted to buy so I wasn't always the easiest customer but he willingly looked up all the options available and was very attentive. The only thing I would say about Javier is he is very persistent which can come off as pushy but understandable in a field of work such as sales. I would recommend Javier and RT 23 honda to all my friends and family if they choose to venture into the Honda family. More
Great customer service We worked with Patrick for our lease and he was very helpful and a pleasure to work with. I would recommend him to anyone!! Sunny was helpful with the We worked with Patrick for our lease and he was very helpful and a pleasure to work with. I would recommend him to anyone!! Sunny was helpful with the financing and a pleasure to work with as well. More
Good service Very friendly and are there to help you, It doesn't matter who you are they will treat you the same. There are good cars. Very friendly and are there to help you, It doesn't matter who you are they will treat you the same. There are good cars. More
No Pressure Dealership I went to Route 23 Honda based on a referral from a co-worker who had purchased her last vehicle at this dealership. She said she wasn't pressured int I went to Route 23 Honda based on a referral from a co-worker who had purchased her last vehicle at this dealership. She said she wasn't pressured into buying anything, was given a very fair price for the vehicle she purchased, and said they also have a very good service department. I haven't had a chance to use the service department as yet, but she was spot on with the rest. After determining the type of vehicle I was looking for, I met with the sales rep (Patrick Healy). We took the vehicle out for a test drive, and he went through a lot of the features that the vehicle offered and explained what they were, and how to use them. The vehicle I wanted to replacing was 12 years old, and didn't have any of the bells and whistles that current vehicles have! When the test drive was done I told him I liked the vehicle and would get back to him with my decision. Unfortunately, a few days later, the union I belong to went out on strike. Patrick had called me at about the same time to see if I had made any decision on the vehicle. I explained to him that I currently wasn't working and would have to wait to make a decision. At that point I thought for sure he would be calling me every couple of days to see if I had made a decision, but he didn't. I was very happy with that! Once I had gotten back to work, and finances back in order, I went back to the dealership and met with Patrick again. They had the vehicle in the color I wanted on the lot. He again went through the features of the vehicle, and gave me a price that was in line with what KBB had suggested. He also gave me what I was looking to get for my trade in. I don't particularly care for haggling, and didn't need to. We set up for pick up of the vehicle a couple of days later. When I went in to take care of the final paperwork (I financed through Honda so there was a lot of paperwork!), I then met with Sunny Chan who thoroughly explained what each form was for, and made sure it was all clear to me. Upon completion of the paperwork, Patrick then went over the vehicle with me to make sure everything was in good condition, and again explained the features, and how they worked or how to set them up. He also gave me a list of optional items that could be added to the vehicle. He brought me to the service department, and explained the procedures for having service done. All in all I was very happy and surprised with the whole experience. Having to deal with sales reps and dealerships is never something I looked forward to. The dealership was well maintained. The people were all very friendly and helpful, and the fact that Patrick didn't hound me with phone calls after I explained my temporary work set back made a huge difference in my decision to go to Route 23 Honda. I would definitely recommend this dealership if you're looking to purchase a Honda. More
Great experience. Shane went all in for me. I wasn't exactly in the best shape to get a car but he made it happen. I was extremely happy with my car and how quickly it Shane went all in for me. I wasn't exactly in the best shape to get a car but he made it happen. I was extremely happy with my car and how quickly it came to formation. Thanks Shane and Honda!! More
Fourth Purchase Another great experience with this dealership. This is the 4th car we've purchased with them. Didn't even bother looking at any other Honda dealers Another great experience with this dealership. This is the 4th car we've purchased with them. Didn't even bother looking at any other Honda dealers because they had what I wanted and treated me well (as usual). Very fair deal on both my trade in and the new vehicle. Andy was great; very attentive and personable; kept in touch and answered all my questions quickly. Sonny was very thorough and got me a great rate on my financing. I would recommend anyone here. Thanks again guys! More