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Route 23 Honda

Pompton Plains, NJ

4.7
2,707 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

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2,707 Reviews of Route 23 Honda

September 27, 2018

Scammers and Professional Liars These guys are completely unprofessional (not all), especially the Manager. During the entire experience I had, I felt a sort of aggression and rudene More

by Good guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Mosquera, Matt..
Sep 30, 2018 -

Route 23 Honda responded

Thank you for taking the time to give us your feedback. We apologize for any misunderstanding you may have experienced during your visit with us. Our goal is always 100% customer satisfaction and we take all reviews very seriously, as they help us to improve where necessary. We would like to research this situation. Could you provide us with your name? Thank you in advance.

September 26, 2018

Great experience! Brian Mendez did an excellent job during the leasing process of a 2018 Honda Accord EXL. He was thorough explaining every detail of the car and accomm More

by Cq0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mendez
Sep 26, 2018 -

Route 23 Honda responded

Congratulations on your new 2018 Honda Accord EXL! Thank you for taking the time to write us a great review and for recommending us to others. We appreciate your business and are happy to hear about your positive experience with Brian! Please enjoy many safe miles in your new Accord!

September 24, 2018

Great Experience David Yoon was a pleasure to work with. I would recommend him to friends and family. He was very informative and extremely helpful with the process. More

by Vinny12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yoon
Sep 25, 2018 -

Route 23 Honda responded

We are pleased to hear about your positive experience with David. Thank you for taking the time to write us a great review. We are grateful for your business and willingness to recommend us to your family and friends. Please enjoy many safe miles in your new car!

September 22, 2018

Poor Customer service once you leave with car I leased a vehicle from here. The contract stated I took the car on a different day. It’s two months later and I have not received my plates. I have r More

by Habdela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mathew Girandola, Luis Florencio, Brian Girandola
Sep 30, 2018 -

Route 23 Honda responded

Thank you for taking the time to send us your feedback. We apologize for any inconvenience you may have experienced. Our goal is always 100% customer satisfaction and we take all reviews very seriously as they help us to improve where necessary. We would like to research this situation to make sure you receive/received your plates. Could you provide us with your name? Thank you in advance.

Oct 02, 2018 -

Habdela responded

I was able to get the plates myself after researching the matter myself after almost 2 months! Now I am seeking reimbursement for the fees and fines I received.

September 20, 2018

Excellent experience with Rt 23 Honda David Yoon was very patient and I never felt any pressure, unlike other dealers I have visited. He is truly a professional and would recommend him to More

by tom715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yoon
Sep 22, 2018 -

Route 23 Honda responded

Please congratulate your daughter on her new Accord! We are happy to hear about your positive experience with David. Thank you for taking the time to write us a great review. We appreciate your business and wish your daughter many safe miles in her new car!

September 17, 2018

Good Experience at Route 23 Honda Juan Mosquera was very knowledgeable about the Honda Clarity Plug-In Hybrid that I had come to look at. He was able to satisfactorily answer all of my More

by JoeC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mosquera
Sep 18, 2018 -

Route 23 Honda responded

Thank you, Joe, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Juan, especially being your first new purchase in 18 years. Wow! We appreciate your business and wish you many safe miles in your new Honda!

September 02, 2018

Great experience! David Yoon, our salesman, was incredibly friendly, attentive, and knowledgeable. He helped us purchase a new Honda CRV at a great price. The financing More

by sheena_lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yoon
Sep 03, 2018 -

Route 23 Honda responded

Thank you so much for taking the time to write us a great review. It is our pleasure to hear about your positive experience with David. We appreciate your business and willingness to recommend us to others. Please enjoy many safe miles in your new Honda CRV!

August 31, 2018

Great buying experience at Route 23 Honda! We had a great experience buying our new 2018 Honda Accord from Ron Siegel. Ron is honest and professional. He also provided us with a great customer More

by kenvalsimp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Siegel
Sep 01, 2018 -

Route 23 Honda responded

Congratulations on your new Honda CRV! It is our pleasure to hear about your positive experience with Ron. We appreciate your business and welcome you to the Route 23 Honda family. We look forward to seeing you again in the future but until then please enjoy many safe miles in your new car!

August 30, 2018

Had an awesome experience with Dino. Very respectful. Dino was very kind and helpful. He always gave me his full attention and was very respectful. I am thankful that he was the one who sold me my Honda A More

by RoccoA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Aug 31, 2018 -

Route 23 Honda responded

Congratulations on your new Honda Accord Sport. We are happy to hear about your positive experience with Dino. Thank you for taking the time to write us a great review. We wish you many safe miles in your new car!

August 29, 2018

David Yoon A+++ It a pleasure working David Yoon and the team. They worked with me on the price and not only matched the offer I had they actually gave me a better de More

by Paxan600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yoon
Aug 31, 2018 -

Route 23 Honda responded

We are pleased to hear about your positive experience with David. Thank you for taking the time to write us a great review. We appreciate your business and willingness to recommend us to others. We hope to see you again in the future but until then, enjoy your new car!

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