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Route 23 Honda

Pompton Plains, NJ

4.7
2,707 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

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2,707 Reviews of Route 23 Honda

August 29, 2018

Excellent!! Definitely recommending!! The experience at Rt 23 Honda was great! David Yoon was our salesman and he made our experience awesome. This is our second purchase there and we will More

by clama918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie internet, David Yoon
Aug 29, 2018 -

Route 23 Honda responded

It is our pleasure to hear that you had another positive experience with David. Thank you for taking the time to write us a great review. We appreciate your loyalty and repeat business. We look forward to seeing you again in the future. Until then, enjoy your new car!

August 28, 2018

Yoon number one! David was super helpful. He went out of his way to help us find the RIGHT car for us. I am very Happy and would recommend David and this dealership. More

by mrsjules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yoon
Aug 29, 2018 -

Route 23 Honda responded

We are so happy to hear about your positive experience with David. Thank you for the great review and your willingness to recommend us to others. We are grateful for your business and welcome you to the Rt. 23 Honda family!

August 27, 2018

Excellent service My car was service at this dealer,advisor sole Martinez did an excellent job.I bought this used 2015 Honda Accord car from this dealership .phuong vu More

by Ongdinhvietnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sole Martinez
Aug 27, 2018 -

Route 23 Honda responded

Thank you for the great review. We are grateful for your business and happy to hear that you had a positive experience with Sole. We hope you enjoy many safe miles in your 2015 Honda Accord.

August 26, 2018

A productive experience I came in to check on my lease on my Civic. David introduced himself to me and answered all my questions. He did not pressure me and gave me all my o More

by Alan Bowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yoon, Brian Girandola
Aug 27, 2018 -

Route 23 Honda responded

Thank you, Alan, for taking the time to write us a great review. We appreciate your business and willingness to recommend us to others. We are happy to hear about your positive experience with David and wish you the best in your new car!

August 26, 2018

Working with service rep, Jason and on-site assistant,Cesar. My 2008 Fit was recently brought in for some much- needed work. Jason took excellent care in seeing that the parts were ordered, and the work got done More

by mkarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar, Jason Gundrum
Aug 27, 2018 -

Route 23 Honda responded

Thank you so much for taking the time to write us a great review. It is our pleasure to hear about your positive experiences with Jason and Cesar. We appreciate your business and are happy to hear that you will have a safe car for your travels in the upcoming weeks. Enjoy!

August 26, 2018

Bait and Switch Called Friday to make appointment to look at a specific used car on Saturday. Was told by Beth car was available and made appointment for 3pm Saturda More

by Clapton
Customer Service
Recommend Dealer
No
Employees Worked With
Jose Reyes
Sep 24, 2018 -

Route 23 Honda responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your visit with us. Our goal is always 100% customer satisfaction and we take all reviews very seriously, as they help us to improve where necessary. Thank you for giving us the opportunity to earn your business.

Sep 24, 2018 -

Clapton responded

Wow a typical scripted response! Copy and paste much? Par for the course!

August 25, 2018

Thank you Route 23 Honda! Just wanted to say thank you again to my dealer David at Route 23 Honda for making my exprience a pleasure. I just drove home in my new HR-V and i lov More

by JasonK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yoon
Aug 25, 2018 -

Route 23 Honda responded

Thank you so much for taking the time to write us a great review! We are pleased to hear about your positive experience with David and welcome you to the RT. 23 Honda family! We appreciate your business and wish you many safe miles in your new HR-V!

August 21, 2018

Excellent service! Dino Riccio was great! He showed me the car to the extent of every single detail. He is also very friendly and helpful. The process was very smooth. More

by Day1621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Aug 22, 2018 -

Route 23 Honda responded

It is our pleasure to hear about your positive experience with Dino. Thank you for taking the time to write us a great review. We appreciate your business and wish you and your family many safe miles in your new car!

August 21, 2018

Buying a used honda civic My mom got a used Honda civic at Route 23 Honda in Pompton Plains By Dino Riccio A great sales person working with us making sure we understood ev More

by Dude 922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Aug 21, 2018 -

Route 23 Honda responded

We are happy to hear about your mom's positive experience with Dino. Thank you for taking the time to tell us about it. We appreciate the business and welcome you and your mom to the Rt. 23 Honda family!

August 18, 2018

expensive The manager i dealt with made it very uncomfortable to leave. Luis Felipe was the manager who we dealt with. After i finally was able to leave i comp More

by snoopy 114433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Felipe
Aug 26, 2018 -

Route 23 Honda responded

Thank you for your feedback. We apologize that we were not able to to come to an agreement on price. We're very happy that you were able to find what you were looking for elsewhere. We wish you the best in your new Honda. Thank you for giving us the opportunity to earn your business.

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