Route 23 Honda
Pompton Plains, NJ
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2,707 Reviews of Route 23 Honda
Great, friendly people My wife and I turned in a lease that wasn't a Honda. They did everything they could to make a deal with us that we were happy with. I can honestly say My wife and I turned in a lease that wasn't a Honda. They did everything they could to make a deal with us that we were happy with. I can honestly say, I'll be back! More
Excellent car buying experience Recently purchased a 2017 Civic Ex-L. The sales staff were knowledgable and friendly, especially Ron Siegel who was very professional throughout my e Recently purchased a 2017 Civic Ex-L. The sales staff were knowledgable and friendly, especially Ron Siegel who was very professional throughout my entire car buying experience. More
New management out for a fast buck. This dealership is over a half hour from my home, but I started going there because it had more reasonable prices than other local dealers. I found th This dealership is over a half hour from my home, but I started going there because it had more reasonable prices than other local dealers. I found the waiting room comfortable and liked that they had a fancy coffee machine that gave lattes. But they must have changed management, because they are now using all the typical scams of a sleazy dealer. Some of the scams include: Outrageous prices, like $320 for a 45,000 mile service that Joyce Honda charges $200 for. The cabin filter scam, bringing you a dirty cabin filter and asking you to pay $80 to replace a cabin filter that you can buy on the Internet for $8 and replace yourself in two minutes. The sleazy upsell, recommending $1000 worth of service every time you go. The 3,000 mile or three month service sticker scam, suggesting that you come in for service far more often than the manufacturer recommended service interval. Be careful reading reviews and make certain they are recent, not from the previous management. Oh, the fancy coffee machine has been replaced by a Keurig. More
Best deal in worst managed dealer ever the level of disrespect and unpleasant behavior demonstrated by the manager, Mike Lynch made buying a new car a hostile environment in front of my thr the level of disrespect and unpleasant behavior demonstrated by the manager, Mike Lynch made buying a new car a hostile environment in front of my three young children. I have never been so insulted by a car dealership, as a result I would never recommend this dealership to anyone. In addition, the unorganized management resulted in numerous trips to the dealership as a result of misinformation and incorrect paperwork. It is my hope that another car buyer would not have to deal with this level of condescending behavior More
Trust and service I worked with Ron Siegel at Rt 23 Honda, he was so helpful, he answered all my questions and helped me make the best decision with my car! I love my H I worked with Ron Siegel at Rt 23 Honda, he was so helpful, he answered all my questions and helped me make the best decision with my car! I love my Honda Accord Sport and had the best customer service. We expolored all my options, he was very knowledgeable and he made me feel like I was his most important customer. Ron has made a customer for life, I will recommend him to all my friends and family!! More
excellent....smooth...hassle free...very friendly From the first minutes of our negotiations w/Rafael to the finalization of the contract, the process was always up front and hassle free. Wonderful f From the first minutes of our negotiations w/Rafael to the finalization of the contract, the process was always up front and hassle free. Wonderful friendly experience with the sales Rep! More
Buy honda fit Buy my Honda Fit from young man Anthony went to him with a deal no misunderstanding great guy gets straight to business and dealership was great to my Buy my Honda Fit from young man Anthony went to him with a deal no misunderstanding great guy gets straight to business and dealership was great to my wife thank you Anthony Mastriani More
Great job Anthony Mastriani! Anthony Mastriani helped me and my wife purchase a honda CRV LX we have him a run for the price but overall everything went perfect! Anthony is a brig Anthony Mastriani helped me and my wife purchase a honda CRV LX we have him a run for the price but overall everything went perfect! Anthony is a bright young man and knows how to treat people with respect I highly recommend him More
They are un-timely and down right rude. I wrote a 5 star review before I realized how crappy of service they actually provide. After I had purchased the car from David Yoon, I didn't receiv I wrote a 5 star review before I realized how crappy of service they actually provide. After I had purchased the car from David Yoon, I didn't receive a call back for my plates until 2 days before my temp tags were going to expire. He said that the plates were not ready and that I would have no choice but to come in on June 13th (The last day of temp tags) to pick them up. He also waited until the last minute to ask for proof of insurance, something that he should have already had, as he SOLD me the car. I picked up the plates and when someone came out to help put them on, he gave me the worst attitude. I will never recommend Route 23 Honda or David Yoon, as they are un-professional and un-timely. They want your money, but no follow up and a waste of my time. More
Lease a Honda Civic si My experience with this dealership was terrific but mostly because of the salesperson that sold me my car. His name is Dino Riccio and this is my seco My experience with this dealership was terrific but mostly because of the salesperson that sold me my car. His name is Dino Riccio and this is my second time dealing with him and he is always great ! Everything I asked for and wanted in a car I got ! I couldn't be happier and Dino made it happen. He is well informed and very knowledgeable on everything Honda has to offer. While we were waiting for the paperwork he even bought us lunch. He went the extra step in making the whole process easy and fast and all my worries were taken care of. In 3 years I will be back to lease another one with him. And of course recommend him to all my friends and family. 🙂👍🏼 More



