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Route 23 Honda

Pompton Plains, NJ

4.7
2,707 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

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2,707 Reviews of Route 23 Honda

July 20, 2017

Great, friendly people My wife and I turned in a lease that wasn't a Honda. They did everything they could to make a deal with us that we were happy with. I can honestly say More

by rikkster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector, Ron Siegel
Jul 21, 2017 -

Route 23 Honda responded

Thank you for your 5 star review and especially for your business. We're very happy that Ron and Hector were able to make your experience with us a good one. Welcome to the Route 23 Honda family. We look forward to seeing you in the future.

July 06, 2017

Excellent car buying experience Recently purchased a 2017 Civic Ex-L. The sales staff were knowledgable and friendly, especially Ron Siegel who was very professional throughout my e More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Siegel
Jul 06, 2017 -

Route 23 Honda responded

Thank you so much for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ron and the rest of our team at RT 23 Honda! We appreciate your business and wish you many happy and safe miles in your new 2017 Civic Ex-L.

July 01, 2017

New management out for a fast buck. This dealership is over a half hour from my home, but I started going there because it had more reasonable prices than other local dealers. I found th More

by Senile citizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employees fine, policy lacking
Jul 03, 2017 -

Route 23 Honda responded

Thank you for taking the time to share your feedback. We would like to thank you for the continued loyalty throughout the years. Please feel free to give us a call at 888-865-7568 and one of the service advisers will be able to better explain the maintenance recommendations. We will be looking into offering a broader selection of coffee and apologize for any confusion.

Jul 03, 2017 -

Senile citizen responded

Don't need further contact. Without a good reason to travel out of my area, I have no interest in your service now.

June 26, 2017

Best deal in worst managed dealer ever the level of disrespect and unpleasant behavior demonstrated by the manager, Mike Lynch made buying a new car a hostile environment in front of my thr More

by Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lynch
Jun 27, 2017 -

Route 23 Honda responded

Hi, I am very sorry to learn about your visit. I apologize for any confusion and frustrations experienced. We will be looking into this case to help prevent anything similar from happening again. Thank you for the opportunity to earn your business.

June 24, 2017

Trust and service I worked with Ron Siegel at Rt 23 Honda, he was so helpful, he answered all my questions and helped me make the best decision with my car! I love my H More

by Accord Sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Siegel
Jun 25, 2017 -

Route 23 Honda responded

It is our pleasure to hear about your positive experience with Ron. Thank you for taking the time to write us a great review. We appreciate your business and wish you many happy and safe miles in your new Honda Accord Sport. Thank you in advance for recommending us to your family and friends. We look forward to seeing you again in the future but until then, enjoy your new car!

June 23, 2017

excellent....smooth...hassle free...very friendly From the first minutes of our negotiations w/Rafael to the finalization of the contract, the process was always up front and hassle free. Wonderful f More

by aminamirabal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAFAEL FROM USED CERTIFIED LOT.
Jun 23, 2017 -

Route 23 Honda responded

Thank you for your great review and especially for your business. We're very happy that Rafael could assist you and was able to make your experience with us a good one. Welcome to the Route 23 Honda family.

June 22, 2017

Buy honda fit Buy my Honda Fit from young man Anthony went to him with a deal no misunderstanding great guy gets straight to business and dealership was great to my More

by Bibars Khaghdou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mastriani
Jun 23, 2017 -

Route 23 Honda responded

Thank you for your great review and especially for your business. We're very happy that Anthony was able to make your experience with us a good one. Welcome to the Route 23 Honda family.

June 18, 2017

Great job Anthony Mastriani! Anthony Mastriani helped me and my wife purchase a honda CRV LX we have him a run for the price but overall everything went perfect! Anthony is a brig More

by Allan Franks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mastriani
Jun 18, 2017 -

Route 23 Honda responded

Thank you so much for taking the time to write us a great review. We are pleased to hear about your positive experience with Anthony. Thank you for recommending us to your family and friends. We appreciate your business and wish you and your wife the best in your new Honda CRV LX!

June 15, 2017

They are un-timely and down right rude. I wrote a 5 star review before I realized how crappy of service they actually provide. After I had purchased the car from David Yoon, I didn't receiv More

by rockypatel189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Yoon
Jun 16, 2017 -

Route 23 Honda responded

Hello Rocky. Thank you for your feedback. We apologize for any inconvenience or misconduct you have have experienced. Our goal is always 100% customer satisfaction and we take all reviews very seriously as they help us to improve our policies and procedures for the benefit of future customers. We appreciate your business. Thank you again.

June 13, 2017

Lease a Honda Civic si My experience with this dealership was terrific but mostly because of the salesperson that sold me my car. His name is Dino Riccio and this is my seco More

by Loriann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Jun 13, 2017 -

Route 23 Honda responded

We are so happy to hear about your positive experience with Dino! Thank you so much for taking the time to tell us about it and for giving us a great review. We appreciate your business and look forward to seeing you again in the future. Thank you in advance for recommending us to your family and friends. We all hope you enjoy your new car!

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