Route 23 Honda
Pompton Plains, NJ
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2,707 Reviews of Route 23 Honda
Stress relieving Excellent customer service. Paperwork was quick and easy and got the keys to my car in no time. Would recommend this dealer to anyone who is looking f Excellent customer service. Paperwork was quick and easy and got the keys to my car in no time. Would recommend this dealer to anyone who is looking for a stress free time at the dealership More
Great staff Fernando helped me get a deal that I did not expect walking in. He was patient and cordial throughout the whole interaction, even with all of the ques Fernando helped me get a deal that I did not expect walking in. He was patient and cordial throughout the whole interaction, even with all of the questions and concerns I had. More
Friendly, knowledgable, pleasant....start to finish Leasing a car can be an excruciating experience. Route 23 Honda makes leasing or releasing a fast and easy experience. Just completed my third lease w Leasing a car can be an excruciating experience. Route 23 Honda makes leasing or releasing a fast and easy experience. Just completed my third lease with this dealership, and each experience was better than the last. My salesman, Ron Siegel, is exactly who you want to lease a car from. I felt like I was chatting with an old friend rather than a cut-throat sales person....highly recommend! He made a typically tense experience pleasant and easy. He was totally knowledgeable each step of the process, and he worked hard to get me into the vehicle at the $$$ I expected. Thanks Ron! More
Nick Sari best Sales Consultant ever I just leased 2 vehicles on Monday from Route 23 Honda. Nick Sari is the best sales consultant i've worked with in my 20 years of purchasing and leasi I just leased 2 vehicles on Monday from Route 23 Honda. Nick Sari is the best sales consultant i've worked with in my 20 years of purchasing and leasing vehicles. He was honest, fair and worked hard to get me the best deal possible on our new Honda CRV LX and Civic LX. Much better than Planet Honda! Thank you Route 23 Honda, you now have a new loyal customer, and yes I highly recommend Nick and Route 23 Honda if you are considering a Honda purchase. It's worth the drive and time. Many thanks! More
An Efficient and Personal Experience As someone who is familiar with the business world and how sales go about, I can say I've seen my fair share of slick sellers. This Honda Dealership s As someone who is familiar with the business world and how sales go about, I can say I've seen my fair share of slick sellers. This Honda Dealership still has the slickness to it, but its executed in a personable atmosphere which was magnified by both Nick and Linda with whom I had contact with throughout the car searching process. When it came to looking for the car that I wanted I reached out to this dealership through KBB and was instantly emailed and called 10 minutes later by Linda, she made me less anxious about the process as she was more than willing to direct and send me information in regards to vehicle I was pursuing, she literally emailed me 3 days in a row and I appreciate the dedication for acquiring the sale. She even set up my test drive. After coming to the dealership and getting to meet her in person she then handed me off to Nick who did the rest of the ground work. Nick is the professional and ideal salesmen as he has that campy car salesmen look to him, but once you get to speak to him you can tell he's dedicated to making the customer happy as he made the sale more personable and more commending, talking about his family, recommending to look at different models, and even giving me a funny nickname. My initial visit I did only due diligence and no sale was made, but when I returned the 2nd time I found out the car (Civic Hatch Sport) I wanted was sold out. Nick then suggested the 2017 Civic Hatch EX, which is the same build as the car I wanted but had more features at a better deal. The initial lease offer was much higher than I expected. After some hard nosed negotiations between my father and Nick and the sales manager, the price was dropped to an agreeable one and the deal was made. Nick showed the uptmost respect and understandment of the financial situation at hand and I couldn't be more satisfied with how he handled the sale. Overall, the experience was efficient and for the most part simple. As long as you know what you want, this dealership will fairly take care of your needs. More
Outstanding experience from beginning to end I was in the market for a new Accord, came in to Rt 23 Honda after work. Richard (the sales consultant) took me right away, asked me what I wanted, sh I was in the market for a new Accord, came in to Rt 23 Honda after work. Richard (the sales consultant) took me right away, asked me what I wanted, showed me the car I was interested in. He was very patient and informative. When it was time to talk to the manager, Dimitri made it so easy, I've never had an experience talking about money as painless as it was with Dimitri. The price was absolutely right. Chris, the finance guy. had all the paperwork ready and explained every paper I signed in details. Everything that was promised, was delivered. I've bought cars before, but this experience was so quick and painless that it's hard to bit. I would definitely recommend it to all my friends and family. More
Richard Osuji was kind and helpful . He was very patient as well. I will recommend to friends and family if opportunity presents itself. My friend referred me here and now I will do the . He was very patient as well. I will recommend to friends and family if opportunity presents itself. My friend referred me here and now I will do the same form my other friends. More
Lying and rude I came after I spoke and emailed Chelsea Cash on a price for a 2017 crv exl awd, she told me that they will price match by $300 whatever rate i get by I came after I spoke and emailed Chelsea Cash on a price for a 2017 crv exl awd, she told me that they will price match by $300 whatever rate i get by email from other competitors. I forwarded a full out of door price with fees and she assured me that they will give me $300 off that amount. I came only to be told that they will only slash off the $300 from the car price only and added more money on the other dealer's fees coz they have different fees making the total price higher than the price they were trying to match and insisted that VIN etching is not optional when it is! I insisted about my phone conversation with Chelsea but the manager shot me down telling me it was not written down and it was wrong info. The will not honor that. When i insisted on my price within 8 mins from when they counter offered, they told me they cannot and told me that they have other customers waiting! Very rude. Good I did not have to waste more time there. I know i was wearing cut offs and plain t-shirt and did not look like i can afford it. I went to garden state honda who gave an even lower price and a whooping 2.89% finanacing rate which was even better than my bank's 3.09% and drove home with my new crv that same day . Stay away from this dealership, I did sales too and understand upselling and all but there is no need to lie more over be rude! More
Salespeople and the service was outstanding I found the car we were looking for on thier website. Called to verify it was there before we took the drive. when my wife and I arrived Andy was ther I found the car we were looking for on thier website. Called to verify it was there before we took the drive. when my wife and I arrived Andy was there to greet us with a friendly smile, a great sense of humor, and was extremely knowledgeable. The car was exactly as it was on the website, showroom clean,and ready to go. No pressure sales, exactly the way my wife and I like to shop. When we made our decision, and team as Route 23 Honda expedited the process. Andy was there to guide us through the required paperwork, and Naldo was very efficient with her responsibilities, and had a response for all our questions. More
Very professional and excellent buying experience. Ron Siegel was very professional and I had an excellent buying experience. Very understanding to my wants and assessed my needs with concern and I nev Ron Siegel was very professional and I had an excellent buying experience. Very understanding to my wants and assessed my needs with concern and I never felt like he underestimated me nor felt like he took advantage of me. (Purchased Honda CRV 2017 Touring) - Jan Anton T. Su More



