Route 44 Hyundai

The worst dealership ever. 2 years ago I bought a used car from them and decided to go back and trade it in and give them a second try. Found a car I liked, it was much more than I wanted to pay but they car from them and decided to go back and trade it in and give them a second try. Found a car I liked, it was much more than I wanted to pay but they assured me it was a better car. Problems with it less than 24 hours after driving off the lot. Said to bring it in and they will take care of it. Brought it in 4 days later, Service said that we needed an appointment to fix the problem, when sales said it would be taken care of then and there. Made an appointment 3 weeks later(the earliest available with out taking another day off from work). Got a nice email survey in the mail asking them to say how they did. Well I filled it out honestly and 2 days later got a call back from the sales guy. Asking me why I didn't call him directly since he was training the other guy. Told me to bring the car in and they would take care of it and give us a loaner. Did just that but when they finally looked at the car, they accused us of the problem and we had to pay to fix it. Needless to say that less than 24 hours after the problem was "fixed" it started happening again- refuse to bring it back. Dealing with Finance is no better- purchased an extended warranty on the used vehicle at the time of purchase because they told me I wouldn't be able to purchase it at a later date. Well that was a lie, cancelled the warranty and have called for the last three weeks trying to figure out where my refund is. Also lied about the true savings with lo-jack. NEVER return my phone calls-The whole dealership is nothing but liars! I would never do business with them again. More

It took us a week to finally get the car after we bought it. It took us 2 weeks to finally get to the price where we agreed on. When we received the car from them the cup holder was broken which we asked th it. It took us 2 weeks to finally get to the price where we agreed on. When we received the car from them the cup holder was broken which we asked them to fix for us prior, which they agreed upon. Also, they did not give us a spare key... we had to actually go to the owner and beg for one. They said it was $100 extra and they couldn't pay that. The key we got with the car was held together with scotch tape, mind you. The unlock/lock and alarm button was cracked so that didn't work. The people are nice, but much like all car salesman they feed you quick lines. I don't think this was a very trustworthy dealership.<br> More