Route 46 Chrysler Jeep Dodge - Service Center

Your go to car dealership Love my free oil changes! The staff is great go see Sterling he'll get you in the car you want quickly! Wouldn't go anywhere else! Love my free oil changes! The staff is great go see Sterling he'll get you in the car you want quickly! Wouldn't go anywhere else! More

Service on car David is always courteous and makes sure it is serviced properly. A pleasure to deal with him. We have been there twice and each time he has been a pl David is always courteous and makes sure it is serviced properly. A pleasure to deal with him. We have been there twice and each time he has been a pleasure. Thanks David More

Customer Service Great customer service, took care of issues right away, very reliable and on top of things. Is not usual to find a management member to step into the Great customer service, took care of issues right away, very reliable and on top of things. Is not usual to find a management member to step into the plate. More

phone call for warranty information i have always rated your service department 5 stars. They are the best. However I have been trying to find out if my Jeep is still under warranty be i have always rated your service department 5 stars. They are the best. However I have been trying to find out if my Jeep is still under warranty because I am due for oil change and not 1 person can help me. Sales department hung up on me I have been calling for a half hour just to be switched around. I was even transferred to Nissan. I am so disgusted. My day off and no one can give me good customer service. They were happy to sell me my Jeep Cherokee but now no body there has a clue how to help me. So upset!!! Diane Fody More

"my responsibility" I purchased a Grand Cherokee at the end of January let me start off by saying once they have your signature the dealer could care less about any futur I purchased a Grand Cherokee at the end of January let me start off by saying once they have your signature the dealer could care less about any future calls or converns you might have. Now what really ticked me off is that I was never aware of when I was suppose to bring in my car for an oil change I was never told anything about it I brought my car in about a couple weeks ago complaining about my gears not shifting properly and noticing jumping as I accelerate machanics told me there was nothing wrong... But never thought maybe I need an oil change!!! So I thought to myself called and was told I need an oil change every 3700 miles well thanks i was never informed so I spoke to a Machanic Dan? And all he could tell me is that it's my responsibility how when I was never TOLD!!! So far this dealership is unprofessional from the dealers to the machanics to the receptionists. I don't recommended this place what's so ever. Don't be fooled when they tell you if you buy your car here you get lifetime oil changes. Augh I regret this place. More

Horrible Experience Just wanted to say to anyone who is car shopping avoid Route 46 Chrysler Jeep Dodge like the plague. Whether you are buying, leasing or getting servic Just wanted to say to anyone who is car shopping avoid Route 46 Chrysler Jeep Dodge like the plague. Whether you are buying, leasing or getting service they somehow manage to make it an horribly painful experience. A 2 hour service job turned into 4 1/2 hours of waiting. By the time it was finally ready, I just wanted to get out of there. They said they had to do a test drive, I said no, you don't need to test, I need to go, they insisted, "we are just taking it around the block". Well, it took him 30 minutes and a 1/4 tank of my gas to "go around the block" .This place is the absolute worst. Don't get me wrong I absolutely LOVE my Jeep, get one anyplace but here if you value your time. More

service Th3 worst place to being your car for service 2 hours waiting for an single oil change and if you the car need to stay for 4+ hours for service you n Th3 worst place to being your car for service 2 hours waiting for an single oil change and if you the car need to stay for 4+ hours for service you need to wait 2 hours for their driver to take you home im not recommending this service department More

Ridiculous I brought my car in because my accelerator got stuck which almost caused me to get into an accident and the advisor Juan Hernandez said that I need to I brought my car in because my accelerator got stuck which almost caused me to get into an accident and the advisor Juan Hernandez said that I need to get a trans flush, oil change, and fuel injection. Juan also stated that if I don't get the trans flush my car accelerator will keep getting stuck. All together I would have had to pay $550.. I drive a 2013 chrystler 300c AWD with 31,400 miles. My car is still under warrantee. Why would I have to pay for something that may be a recall or possibly get me into a accident... Safety is suppose to be first. More

The 3 hour oil change I called a week and a half ago for an appointment for an oil change. The earliest appointment they had was a week away. Arrived at service center five I called a week and a half ago for an appointment for an oil change. The earliest appointment they had was a week away. Arrived at service center five minutes before my appointment. Three and a half hours later i am still waiting for my car. Not to mention the four months plus wait for them to fix the recalls on my durango. Horrible customer service. More