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Route 46 Mitsubishi

Totowa, NJ

3.6
407 Reviews
46 Mitsubishi is Mitsubishi Motors' newest dealership and service center in the New York/New Jersey area. As one of the top Mitsubishi volume dealers in the country, we have the buying power to save you money. With a management and sales staff with over 40+ years of combined Mitsubishi experience, we have the knowledge to save you time. Our goal is to provide not only a top notch customer service experience, but also to ensure that you get the most for your money with our complimentary lifetime service plan, our fleet of service loaner vehicles and the ammenities you would expect at a highline dealer, without breaking the bank. Come see why 46 Mitsubishi is different for a reason!
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400 US Highway 46

Totowa, NJ

07512

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Showing 407 reviews

February 09, 2019

Bait and switch -Received a call From David Strauss that i had a guarantee approval for an auto loan for up to $25,000 and over 600 vehicles to choose from with a zer More

by Jenniferl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose,Brenda, Troy Mimms, David Strauss
Feb 12, 2019 -

Route 46 Mitsubishi responded

We sincerely apologize for any miscommunication, which may have occurred when you contacted our special finance department loan officers. Our dealership specializes in working with consumers, such as yourself, who have poor credit rating. It is because of being the industry leaders in the field of subprime lending that we were able to secure an approval, allowing you to drive away with any vehicle, while not needing to put a down payment. It is unfortunate that you failed to indicate to our loan officers when you submitted your application the fact that you already have a high interest loan on another car, which would preclude you from acquiring a second vehicle, thus increasing your debt above and beyond your ability to handle it financially. You were in fact pre-approved for $25,000.00 loan, but once you told us about additional obligations, our loan officers rushed to advise you that since you changed the information that you’ve provided, the terms of the approval that we were able to secure for you would also change. We’ve advised you of the BEFORE you made a trip to our dealership. Route 46 Mitsubishi has an impeccable track record of securing auto loans for many consumers with sub-par credit rating as well as providing superior customer service. We would be more than happy to work with you in order to find the most favorable terms of acquiring another vehicle at a much lower interest rate than you are currently paying. Please contact Trish Edmondson at (973) 330-9535 ext. 1415. Thank you.

January 10, 2019

2014 CTS Sales woman Stephanny Perez and staff is AWESOME! wasn't expecting any problems with my credit but their was some, after working that out I needed to More

by casey123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Mimms
Feb 14, 2019 -

Route 46 Mitsubishi responded

Thank you for taking the time to share this thoughtful review. It is a pleasure to hear that your experience while working with Stephanny and our team went so well. Please do not hesitate to reach out with any questions and we look forward to seeing you again!

December 17, 2018

internet posted price fake What a show here! Do you know the cask purchase price for the Ford I looked at was $2000 more to buy in cash than their internet posted price? Unbelie More

by sung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not listed
Jan 08, 2019 -

Route 46 Mitsubishi responded

Hello, my name is Yarasette and I am the Customer Service Specialist for Route 46 Mitsubishi. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and I would like the opportunity to speak with you so that we may address your concerns. My contact information is 973-256-1200 ext. 1015 or you may email me at customerservice@route46autos.com. Thank you and I look forward to speaking with you!

November 24, 2018

Best dealer ever Traded my leased 2017 Mitsubishi Lancer for the amazing 2018 Mitsubishi Eclipse. This is my second time doing business with this dealership and the e More

by Daniel Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Route 46 Mitsubishi responded

We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

November 23, 2018

Excellent Service Stephanny was awesome. Took her time to explain everything regarding vehicle selections / options, features and the whole works. Very patient in liste More

by Wrawlins38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Route 46 Mitsubishi responded

We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

September 21, 2018

Car search William Solis at Mitsubishi & 46 Auto Group is one of the best salesman I met . Highly recommended him . he always gets me and my family good deals an More

by Ivettex0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Solis
Dec 13, 2018 -

Route 46 Mitsubishi responded

We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

September 06, 2018

Happy new owner Went to dealership because I was dissatisfied with a lease agreement I had with another dealership. Mr, Almonte was understanding and very helpful in More

by Happyme2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Alvarado, Staling Almonte
Sep 10, 2018 -

Route 46 Mitsubishi responded

We are pleased to hear that our staff was able to make your experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

July 19, 2018

Fees fees and some more fees We've spent the last week visiting multiple dealers and learned at LOT. This dealership was pleasant to be in, everyone was nice, and they had a decen More

by ajsmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think it was Jose?
Aug 09, 2018 -

Route 46 Mitsubishi responded

Hello, my name is Yarasette and I am the Customer Service Specialist for Route 46 Mitsubishi. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and I would like the opportunity to speak with you so that we may address your concerns. My contact information is 973-256-1200 ext. 1015 or you may email me at customerservice@route46autos.com. Thank you and I look forward to speaking with you!

June 27, 2018

Red is the woman who made the deal Marissa Molnar "Red" was the sales woman who made the sales deal for me because I was almost sure to go with a Honda. She convinced me to go with the More

by DonaldC
Price
Recommend Dealer
Yes
Employees Worked With
Alex Thormes
Jun 27, 2018 -

Route 46 Mitsubishi responded

We are pleased to hear that our staff was able to make your experience at our dealership an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

June 02, 2018

Best sales agent ever! Marissa was so knowledgeable and helped us find the exact car we wanted instead of trying to sell us any car on the lot. There was one particular feat More

by Murphy94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Molnar
Jun 04, 2018 -

Route 46 Mitsubishi responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Marissa went above and beyond to provide you with such excellent assistance and we hope to see you again!

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