Route 46 Nissan

Never ever buy from this dealer. Don't walk in and waste your money. They theiv con artists and they act like your friend once you buy the car they forget about you and completely disregard anything that yo your money. They theiv con artists and they act like your friend once you buy the car they forget about you and completely disregard anything that you said towards the car. I was helped by Lloyd and once I wanted to return the car at less than 30 days he said that my car Value was originally 19,000 for the car I can only receive 13,500 for the car now they lie cheat you and steal your money please save yourself the time and hassle. I highly recommend everyone and anyone to stay away from Route 46 Nissan they are terrible! More

My wife and I found the used vehicle that we wanted (2010 Jeep Grand Cherokee Limited) on Auto Trader, it was located at Route 46 Nissan. After three phone conversations about the vehicle we decided to make Jeep Grand Cherokee Limited) on Auto Trader, it was located at Route 46 Nissan. After three phone conversations about the vehicle we decided to make the three and a half hour drive to look at it. The internet salesman we talked to (Greg Rusignuolo) did not know if it was a six or eight cylinder, he did not know if it was a trade or auction purchase and he quoted us the wrong mileage. We were transfered to Jamaal Allah for our salesman. We had spoken to him on the phone ten minutes from arriving. He had told us he would meet us at the door. After standing just inside the door for more that fifteen minutes someone finally asked what we were there for. As Jamaal came to meet us we realized he had walked past us three times and totaly ignored us. Jamaal was not very knowledgable and was more concerned about braging about his sales experience and the fact that Route 46 was the largest dealer in the state of NJ. The vehicle turned out to be exactly what we wanted so we continued with the purchase process. This vehicle was only two years old and was the top of the line model. Things such as Jeep carpeted floor mats, owners manual, cargo area privacy cover, cargo net, valet key and second key fob with valet key were missing. I pointed all of these out to Jamaal. He talked in circles assuring me that he would take care of it all. As the deal progressed he started leaving things out. He eventually said that "those cars only come with one key". He pulled thin rubber floor mats from another odd vehicle. It was only until later that I relized they were'nt even from a Jeep. Through the paper work process there is a "we owe you" paper that lists everything we need with the vehicle. Jamaal wrote the owners manual and privacy cover on it. He refused to include the second key fob because he said he would check the safe the next day to get one for us and that it didnt need to be on paper. He said that the cargo net would be included too and didnt need to be on paper. We purchased the vehicle with a pre approved check from my credit union. Two weeks after the purchase we received a letter from the credit union stating that the financed amount was to high for that vehicle. After a phone call I discoverd that Route 46 did not follow through with the qualification of the financing. I was able to take care of it but it should have been done by their finance department. During the paper work process we were given the remainder of the factory warranty. After the fact we checked all of the papers we were given and it was not included nor have we been contacted by Jeep with acknowledgement of the warranty transfer. It has been five weeks since our terrible experience with Route 46 and it is not over yet. We received a privacy cover through UPS but it is for a 2012 which is a different body style so it doesnt fit. They expect me to send it back but I refuse to pay for the shipping. We have not received the owners manual or the key fob. I finally asked to speak with a manager and was transfered to Skyler Miller. He knows how to talk but no further action has been made. Through the process we unknowingly signed a paper they slid into the stack. It is an "Agreement To Arbitrate Disputes" so our hands are tied. Do Not give these cons the benefit of doubt. They are terrible to deal with. They lie and I will never deal with them again. Run The Other Direction!!!!!!!!!!!!!!! More

RUN AS FAST AS YOU CAN FROM THIS PLACE!!! ESPECIALLY IF YOU ARE A FEMALE! THEY HAVE A BBB RATING OF F! They are scammers and liars. I was warned, but since this place is near where I live I foolishly dec YOU ARE A FEMALE! THEY HAVE A BBB RATING OF F! They are scammers and liars. I was warned, but since this place is near where I live I foolishly decided to go. I must admit, things were going fine with my salesperson Lloyd who was extremely helpful. He walked the lot with me and was trying to help me find the car I was looking for. He works on commission, I get it. It wasn't till the manager Schuyler stepped in that things got ugly. The car I wanted was not on the lot. To try and get me to buy something they had in stock, they were going to offer me a "good deal" on a more expensive car that they had an abundance of in stock. The deal was unacceptable....they wanted me to leave $8000 down on a LEASE with monthly payments of over $400 a month. I was like, "are you serious? This is a lease you're talking about, not a finance option?" He was serious. this isnt a porche we're talking about....its a nissan rogue. He then proceeded to run me in circles with numbers and B.S. until I just completely shut down. They would not let me leave. I'm convinced that they would have thrown their bodies in front of the door to block me from leaving if they could. I was coerced into leaving a $500 "hold" which I was promised was refundable. I used my Amex, knowing that I could dispute the charge if necessary. When I called the next day to have the hold taken off my card, I was given the run around once again. They got the manager Rich on the phone (who was extremely patronizing i might add) and he told me i needed to come in in person to get my account refunded. I told him that i know they dont need me there in person, he grumbled a bit and then agreed to take care of it. 2 weeks later, the charge is still there and i officially opened a dispute with Amex today. I tried calling this morning and was given the old run around once again. They passed me to Schuylers voice mail....im sure leaving him a message wont solve a thing. I ended up buying a car from another dealer. It was what I wanted and I'm happy with my purchase. I will be putting a call into Nissan corporate today about the shady dealings going on at Nissan 46. My advice, STAY AWAY! More

It was a worse car buying experience of my car. Very disrespectful! Treated me like I'm an idiot. They tried to cheat me in anyway possible. I'm in the finance of field and it was mind bugling how he disrespectful! Treated me like I'm an idiot. They tried to cheat me in anyway possible. I'm in the finance of field and it was mind bugling how he talked about the price, interest rate, and down payment. I have no idea how he calculate the payments. I wanted to buy a Lexus and he wouldn't let me test drive it and kept pushing me to buy a Nissan, even though I had absolutely no interest in buying the Nissan. He wouldn't tell me the price of cars only monthly payments; he kept saying "price is not important, how much can you afford per month" which made absolutely no sense!!!! He talked fast and pretend to be busy in order to confuse me and force me to make a wrong decision. Previously I worked with a different salesman and also had a horrible experience. I will never go back to this dealership even if I win a car for free. More

I had a very negative experience after purchasing a 2012 Nissan Rogue. I could not get anyone to properly assist me once I drove the car off the lot. They never paid off my traded vehicle which they claimed Nissan Rogue. I could not get anyone to properly assist me once I drove the car off the lot. They never paid off my traded vehicle which they claimed they would and one month later I am still unable to get someone to assist me and I have been sent to the collection agencies because I am in default for non-payment of the traded car. I have made over 4 trips to try to get the matter resolved and made several phone calls but it seems like selling the car was much more important than the customer service afterwards. More

Great folks to deal with. I was in and out. Found a car with all the options I wanted and the price was a great deal. with all the options I wanted and the price was a great deal. More

I was looking for a new truck and these guys located one for me with all the options I was looking for. Got it for a great price and gave me a good amount for my trade in. The dealership looked great and for me with all the options I was looking for. Got it for a great price and gave me a good amount for my trade in. The dealership looked great and very clean. Definitely recommending to friends. More

Walked in looking for a new maxima and they located one for me with all the options I wanted. Sales guys were friendly and helpful with helping me find a new car. for me with all the options I wanted. Sales guys were friendly and helpful with helping me find a new car. More

Got a good amount for my trade in and saved some money on a new pathfinder. Will definitely come back when my wife gets her new car. a new pathfinder. Will definitely come back when my wife gets her new car. More

Dealership was great looking. Staff was friendly and great to work with. Found a new car and got a great deal on it. Definitely coming back. great to work with. Found a new car and got a great deal on it. Definitely coming back. More