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Rowe Auburn

Auburn, ME

3.4
564 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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699 Center Street

Auburn, ME

04210

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Showing 564 reviews

February 28, 2024

Thank you for the great service and thanks so much for putting air in my tires 🚗 I appreciate it so much. More

by Tonia Stanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Rowe Auburn responded

Thank you for your business and the great rating Tonia. Your business is very much appreciated.

January 15, 2024

Yesterday I bought my 2nd Hyundai from James Morin at Rowe in Auburn, ME! Both times I have been, I’ve had a great experience! I also brought my mom there to get her Hyundai from James, & my husband will More

by cjbillings90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lea Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

I took my VW Tiguan to Rowe to have quite a few repairs on numerous occasions and could not be more pleased. Their staff is professional, honest, and very personable with reasonable prices. Megan Webber wa More

by mgrimmett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

I was satisficed with the service rep. but I believe the labor cost was way overboard my car was in garage for 7 hours with one mechanic. and my labor was 2600.00 More

by kdunham88
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Megan Webber
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

We went to the dealership and test drove a vehicle. The experience started off great. Once we researched the vehicle we found the the same vehicle same or less mileage was thousands cheaper. We spoke w More

by Cotegerald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zan
July 26, 2023

I ordered tires through “Quick Lane Tires”, for $1200. 00. They are by definition, not quick nor do they have tires. When the tires came in they wanted me to drop my car off and leave it. Michelle told me More

by Hdrainbolt
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michelle
June 08, 2023

I scheduled a 2014 Ford Flex for the 7th and 8th of june. On the 8th I called for the progress on the car. I was told it would not be even started until Monday the 12th. This situation is untenable. I am dis More

by Anthony McDonald
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Rowe Auburn responded

Hello Anthony - Thank you for bringing this matter to our attention. In review, I have brought your concerns to the attention of the service manager. He will be reaching out to you by phone in an effort to resolve your concerns in a timely manner. Please allow him a few minutes of your time to do so. Thank you in advance.

Jun 08, 2023 -

Anthony McDonald responded

No.

February 16, 2023

ZERO review horrid service. called to ask for a service appt and price match for a mailed FORD dealer promotion, from another local dealer. no go.. (RUDE NO Go) the dealer, More

by mconlogue
Recommend Dealer
No
Feb 16, 2023 -

Rowe Auburn responded

Hello MCONLOGUE - Thank you for bringing this issue to our attention. I don't know who you spoke with at the dealership, but we do accept all competitor coupons. I know you did not speak with Megan Webber because she is a dedicated VW service adviser here at the dealership. We have a greoup of appointment coordinators that manage all of the incoming service calls and we have a new person in training that is catching the overflow calls. She may not have been aware that we accept all competitior coupons, so we are sorry for the confusion. Please feel free to give us a call at 207-784-2321 or 800-339-7693 if you would like to schedule an appointment.

Feb 16, 2023 -

mconlogue responded

Who do I call? Name please.

Feb 16, 2023 -

mconlogue responded

And explain WHY I want to go there again?

August 12, 2022

this is a ZERO review from my experience, this is a very poor service dealership. i have had multiple issues with the sunroof on my 2015 F150, all under warranty. after the last visit, I was told tha More

by mconlogue
Customer Service
Recommend Dealer
No
Employees Worked With
Rob Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

The people at Rowe Auburn were extremely accommodating and personable. As a first time car buyer Korey made it so easy and not stressful at all. He was great to work with. More

by Meghan K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agazy Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Caito
1
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