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Rowe Auburn
Auburn, ME
572 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 572 reviews
August 23, 2017
Rowe Auburn is the BEST I made my first purchase from Rowe July 6, 2015. Great 2011 Kia Soul. 5 speed and all. Worked hard and today I drove off the lot with a 2017 Hyundai E I made my first purchase from Rowe July 6, 2015. Great 2011 Kia Soul. 5 speed and all. Worked hard and today I drove off the lot with a 2017 Hyundai Elantra SE!! I was blesses to have the same salesman. Chris Goulette is the best, Sales manager is great and Lea in finance went above and beyond to ensure the deal would work for me. Everyone at Rowe is great and their service department is famtastic too!! I highly recommend. More
by Kathy's New Ride
Employees Worked With
Other Employees :
Not sure who the sales manager was but je was great too getting me an awesome deal., Chris Goulette
August 21, 2017
GHOST HOAX? In the last couple of months I've spent with them in a Tiguan over $3,500. Each time the cost was way superior to the initial budget, but I was called In the last couple of months I've spent with them in a Tiguan over $3,500. Each time the cost was way superior to the initial budget, but I was called, accepted and then paid. This week I brought again the car because the sunroof shade headliner was unglued in one side, but working. We agreed that they would look at it and let me know if it could be repaired with no big investment. I was called few hours later with an offer for repair of another $2,000 ($500 list price of materials, rest of labor). It is curious to me that always I end paying between $1,500 and $2,000. I said I did not want to repair it and went to pick the car up. And the nightmare began.... The fabric was just not unglued. It was not only not working anymore. The fabric was broken, the mechanic system not working anymore and visible damaged. Someone had definitively broke it much more that it was. When I complained, I was told by the Service Manager, to have a little of patience, that she would try VW to pay for it (why VW would admit that??????) and she would talk with her people. I was called and been said that VW didn't want to pay the repair (surprise????) and that her people told her that nobody had touched anything and that she would make me $300 off of the repair. Of course I said no and asked to talk with the GM. Making a long story short, the GM repeated the script of needing some patience for talking with his guys and he would let me know, ending with an offer of $700 of of the repair, and not given any explanation of why the shade headliner had appeared so much damaged than when I left ( a bunch of junk according to his own words). No answer, just $700 off... It was also very curios that the Service guy who saw together with me the car when I left it and when I came to pick it up was not consulted but put apart of the whole investigation (maybe because he was a notary of what has happened?) Of course I did not repaired it, and of course they will not see me anymore, nor my money. So, be careful, they may have spooks working in making them bigger repairs but they won't respond for them....just...maybe....they try to give you a discount in a very inflated offer. More
by Miguel.Maine
Employees Worked With
Jennifer Robinson
July 20, 2017
No worry leasing Great dealership! This is our 4th Elantra and we absolutely love the 2017 Elantra. We certainly trust Rowe with all our car needs, both in the past & Great dealership! This is our 4th Elantra and we absolutely love the 2017 Elantra. We certainly trust Rowe with all our car needs, both in the past & future too. This was absolute the easiest decision we've ever made and probably the best one too. More
by denmart5412
Verified CustomerEmployees Worked With
Gary Travaglini, Adam Loudermilk, Marissa Clark
July 11, 2017
Would buy again. Thank you Hyundai for a positive experience. Very enjoyable, educational and low pressure sale. 100% better then my last Hyundai purchase. Will defi Thank you Hyundai for a positive experience. Very enjoyable, educational and low pressure sale. 100% better then my last Hyundai purchase. Will definitely be back. More
by wamacleod
Employees Worked With
July 06, 2017
Hyundai Sonata Purchase I really enjoyed working with the team at Rowe Hyundai. They answered all our questions and went above and beyond to get us in a vehicle at a price th I really enjoyed working with the team at Rowe Hyundai. They answered all our questions and went above and beyond to get us in a vehicle at a price that we could live with. More
by lexsmom80
Employees Worked With
Dan Olmsted, Alan Hall
July 02, 2017
Excellent experience! Rowe Auburn made the leasing of my vehicle easy. They were prompt with their responses and had everything ready to go at delivery. I appreciated tha Rowe Auburn made the leasing of my vehicle easy. They were prompt with their responses and had everything ready to go at delivery. I appreciated that there was not a lot of sales pressure; I was allowed to direct the pace of the experience. More
by taraclay2
Employees Worked With
Alan Hall, Gregory West
July 02, 2017
Semi unhappy Sales person was very nice but 1. I wanted a specific color and interior for the vehicle. Was told it wasn't made in black on black. After looking onl Sales person was very nice but 1. I wanted a specific color and interior for the vehicle. Was told it wasn't made in black on black. After looking online and finding one at another dealer ship he went online to see if it was stock made. I was told it would have to be built and the at the other dealership must of been custom. 2. He tried selling me a vehicle that had a cooked battery. It died while testing driving it and he had to come jump start it. He then showed me the vehicle that I purchased. I was over it at that time and just wanted to leave. 3. I got home with my new vehicle and noticed there was a good size patch of rust and missing paint on my door. I emailed that night(Saturday) and got a call back on Monday. I brought my vehicle back in a (30 mins drive to the dealer ship for them to take a "picture". I had sent them one in the email. They never took a picture. They set up an appointment to have it fixed. Then drove back home 30 mins. I then had to bring the vehicle back the next week. 30 mins to the dealership again and leave my brand new vehicle there for 4 days. They did give me a loaner free of charge but I had to fill the tank back up before I returned it. I wasted so much gas, time, had to leave work early and pay for someone to watch my child. However I am thankful they fixed the vehicle and now just worry about the "fix" not lasting and being screwed later on down the road. I know it's not their fault. 4. Also when trading in my car I wanted them to pay my balance. I owed $8,600 on the car. They told me they would give $7,500. Knowing I was going to walk away they decided they would give me $8,500 but wasn't worth the $8,600. My car was in perfect condition and had very low miles on it. So I took the $8,500 not knowing any better. I went to pick my vehicle after getting it fixed and saw my old car marked at $12,500. Like they couldn't of just paid my vehicle off for me. That's car sales men for you! It's just frustrating with this being my first ever new car experience don't know if I would do it again. More
by poulin.laura
Employees Worked With
Alan Hall
June 26, 2017
Blessed beyond words I can't say enough about the whole team at Rowe Kia....no judgement of our credit, treated us extremely well and left with our dream fulfilled..thank I can't say enough about the whole team at Rowe Kia....no judgement of our credit, treated us extremely well and left with our dream fulfilled..thank you all!!!! More
by Russell Lori
June 16, 2017
Wonderful The sales person and staff were wonderful, helpful and well informed. Thank you for all your help. I will definitely return again for service and sale The sales person and staff were wonderful, helpful and well informed. Thank you for all your help. I will definitely return again for service and sales More
by drmcyr
Employees Worked With
Gary Travaglini, Michaal Hartley
June 08, 2017
Jimmy Rodden at Rowe This was my first car buying experience. Jimmy was extremely friendly and had great stories to share to break up the monotony of talking numbers and c This was my first car buying experience. Jimmy was extremely friendly and had great stories to share to break up the monotony of talking numbers and cars. He encouraged me to look around and gave me me confidence that, together, we could find the best fit for my needs at a reasonable price. What a great, funny, interesting man! Would recommend him to anyone! More
by Mcasa
