Royal Buick GMC of Tucson

Helpful, fast, expertise. Just what I needed. From the moment I entered the parts department to research a part I needed for my truck I was met with helpful people. The parts guy found the part I From the moment I entered the parts department to research a part I needed for my truck I was met with helpful people. The parts guy found the part I was needing and it was in stock. He left and came back with Josh who was the tech who had the expertise to answer all my questions and we both went out to the service advisor who promptly booked me an appoint for the following morning. Wow. It was no small job but Josh completed it on schedule. He found a couple of other thing to consider in the future and gave me some free advice on noises I was trying to track down. He has a lot of experience with my truck model and was confident in his workmanship which was very welcomed. Thanks for everything guys! If you got a tough problem on a gmc truck diesel or gas be sure to ask for Josh Dewitt. More

New Car Purchase Having dealt with many dealerships in our lifetime, my wife and I can honestly say, that our experience at Royal Cadillac, was by far, the absolute BE Having dealt with many dealerships in our lifetime, my wife and I can honestly say, that our experience at Royal Cadillac, was by far, the absolute BEST car buying experience ever. It all began in the summer, when we decided to purchase a Cadillac before the year's end. We met with Salesperson Luzi. We let Luzi know that we were not ready to purchase at that time, but wanted to look at the vehicles and obtain further information, such as financing, etc.... Luzi spent approximately 1 hour with us, answering all our questions and providing the information we were seeking. One of the main reasons we returned to Royal Cadillac last week, ready to buy, was because of our prior experience with Luzi! Luzi was unavailable that evening, but, Aaron didn't miss a beat working with us. The manager, Ali, was fantastic also. Aaron and Ali went "above and beyond" to meet our needs and even exceeded our expectations. There is absolutely a top notch staff working at Royal Cadillac and we will definitely be repeat customers. Don and Mary K More

Vehicle Purchase Purchased my first vehicle and Aaron was so helpful! My family has purchased all Buick’s and we go to royal due to the less stressful environment of s Purchased my first vehicle and Aaron was so helpful! My family has purchased all Buick’s and we go to royal due to the less stressful environment of searching for a vehicle. Will be purchasing all my vehicles from Royal Automotive. More

Best experience at a dealership I loved the no haggle price and the friendliness of the staff. They made me feel very welcome and treated me great. They showed me exactly what I was I loved the no haggle price and the friendliness of the staff. They made me feel very welcome and treated me great. They showed me exactly what I was looking for and told me everything about it. I would highly recommend Royal automotive of Tucson for the best car buying experience. More

Best new car buying experience we ever had Rocco was fantastic. Love the no pressure approach. We've purchased many vehicles and we always dreaded the experience. Royal/Rocco actually made the Rocco was fantastic. Love the no pressure approach. We've purchased many vehicles and we always dreaded the experience. Royal/Rocco actually made the experience enjoyable. More

Awesome service Sean and the rest of the Royal crew were awesome to deal with. Sean actually knew his product and helped with my decision to purchase a Cadillac. Cust Sean and the rest of the Royal crew were awesome to deal with. Sean actually knew his product and helped with my decision to purchase a Cadillac. Customer service at this dealership is top notch. And my new car is super fun to drive! I am very happy with my ATS and the customer service I received from Sean and Royal. More

Perfect Car This is the second car I have bought through Royal, they are the best! We were looking for a vehicle for my daughter. Ryan Lapotpsky was really kind This is the second car I have bought through Royal, they are the best! We were looking for a vehicle for my daughter. Ryan Lapotpsky was really kind and patient in finding the right fit. I am forever grateful for the service and kindness! More

2018 Volkswagen Passat Went in to look at a 2018 vw passat sel. Upon ariving i was greeted and sat down to be told about the dealership. They didnt try to push anything extr Went in to look at a 2018 vw passat sel. Upon ariving i was greeted and sat down to be told about the dealership. They didnt try to push anything extra on me and gave me the best value for my trade in. They even delivered the car to my house for free and picked up my trade in for me. Overall had a very good experience with joe and the team. He even got my 10 month old son to go to sleep while we were signing the finance paperwork. Highly recomend joe! More

Very responsive and knowledgeable representative. Ryan A+ We had a number of discussions about vehicles and Ryan consistently provided good service. He answered our questions, provided prompt follow up, and We had a number of discussions about vehicles and Ryan consistently provided good service. He answered our questions, provided prompt follow up, and made great recommendations. We are very happy with both the cars and the service Von also provided excellen support. I highly recommend them both! We ended up getting a new Enclave Avenir and a used Cadillac ATS-V. Both great cars! More

Bought 2 cars with ease The team here was very attentive to our needs and desires. The whole process was convenient and effortless for us. We went in for 1 specific car and o The team here was very attentive to our needs and desires. The whole process was convenient and effortless for us. We went in for 1 specific car and only an idea for the second. They helped us find the perfect second car also at a price point that was better than expected. More