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Royal Buick GMC of Tucson

Tucson, AZ

4.9
1,087 Reviews
New and Used vehicles at Royal Buick GMC in the Tucson Auto Mall. Enjoy car buying totally online, or in person with Non-Commission Staff and 72hr Buy Back Policy. All new and most used vehicles come with a no-cost lifetime powertrain warranty! Come to our Cadillac, GMC, and Buick dealership in Tucson, AZ, and drive off our lot in a new or used car today!
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815 W Auto Mall Dr Lot A

Tucson, AZ

85705

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Showing 1,087 reviews

November 15, 2022

Chance Lamey very professional. Took what ever time needed and instilled an air of trust. More

by Ray & Karen
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chance Lamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Royal Buick GMC of Tucson responded

Thank you for this amazing review, Ray and Karen! We really appreciate your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 02, 2022

We had a great experience purchasing our Cadillac at Royal Buick GMC of Tucson. Highly recommend! More

by matt@mattcooperfamilylaw
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Studnicky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 28, 2022

Great experiences! Derek Deckens has provided excellent customer service on multiple vehicles. I could not imagine going somewhere else. Highly recommend More

by Joe Hernandez
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 23, 2022

Working with Chance Lawley on this purchase was a tremendous blessing. He is a top-notch salesman, and has excellent customer service skills. He was very knowledgeable, and walked us through everythi More

by 247365frog
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Lamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Royal Buick GMC of Tucson responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 20, 2022

Charles was great to work with and professional. I will be coming back for all of my next cars!!!! More

by Aliyah V
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Kincaid
Oct 21, 2022 -

Royal Buick GMC of Tucson responded

Aliyah, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Charles's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 20, 2022

Karelly was an amazing sales rep! Left the building with no questions since she explained everyday detail by detail. Customer service was awesome and made us feel comfortable with our More

by Francisco Salcido
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karelly Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Royal Buick GMC of Tucson responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 20, 2022

The easiest car buying transaction I have ever had! Roy is so easy to work with! Great experience! More

by Shelley Hansen
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Royal Buick GMC of Tucson responded

Shelley, Roy is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 19, 2022

Excellent hard working personal that go out of there way please thank you for everything More

by avjaramillo97
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Studnicky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 18, 2022

Karelly Mendoza is fantastic. She handled my purchase of 2022 Canyon in an efficient and expeditious manner. She was most helpful in orienting me with my new truck and answered al More

by Dennisexe
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karelly Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Royal Buick GMC of Tucson responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 18, 2022

Karelly was amazing! I could not have asked for a better sales person. She was knowledgeable and was attentive. I look forward to working with her ONLY going forward. Tha More

by Marty Miranda
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Van Bouttirath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karelly Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Royal Buick GMC of Tucson responded

Marty, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Karelly's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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