Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Hands down best customer service of any dealership This is the 2nd time we purchased a vehicle from Royal, and from sales staff to maintenance they have been great to work with. We really enjoyed wor This is the 2nd time we purchased a vehicle from Royal, and from sales staff to maintenance they have been great to work with. We really enjoyed working with Stephen, and we highly recommend him. More
I wouldn’t buy a car anywhere else! Krysta and Dan were amazing! They both did what they could to help. They were friendly and made the car buying process easy. I am extremely satisfied. Krysta and Dan were amazing! They both did what they could to help. They were friendly and made the car buying process easy. I am extremely satisfied. I love my new car! - Rodriguez Family More
A wonderful experience! We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our questions honestly and in detail. His approach, and the approach of everyone we dealt with at Royal, was low key and no pressure. We have bought several cars and my wife financed cars in a past career. This has been, by far, the most pleasant experience we have had and will recommend Ryan and Royal Buick to anyone purchasing a car in the future. I would also like to give a shout out to Scott, the manager, for his assistance as well. We will definitely be back to talk with Ryan and Royal Buick when we need to purchase again. More
Customer service is impeccable. Royal Buick GMC of Tucson's customer service is impeccable. They go above and beyond to exceed your needs. This is the second car I bought from Royal Royal Buick GMC of Tucson's customer service is impeccable. They go above and beyond to exceed your needs. This is the second car I bought from Royal Buick GMC of Tucson. I will keep coming back because of my great experience. I purchased a 2019 Envision Premium the Sales Representative Stephen Day was highly knowledgeable and extremely thorough. When everything was completed I was handed a dozen of beautiful red roses to thank me for doing business with them. I highly recommend Royal Buick of Tucson to buy your vehicle. More
Simply the best! Krysta could not have been any better! I recently purchased my Jeep Grand Cherokee fro Krysta. It was the 2nd vehicle purchase I’ve made in the past 6 months from Royal and the 3rd in the l I recently purchased my Jeep Grand Cherokee fro Krysta. It was the 2nd vehicle purchase I’ve made in the past 6 months from Royal and the 3rd in the last 3 years. It also took the longest. Which I think typically would be frustrating for a customer like myself, but not with Krysta going above and beyond to make sure I was happy and in the vehicle I wanted! She was simply the best! Thanks Krysta!!! More
A very enjoyable Buying experience “ Krysta Diaz responded via text when I submitted a inquiry on a Sunday. She quickly understood what we were looking for and always did what she said sh Krysta Diaz responded via text when I submitted a inquiry on a Sunday. She quickly understood what we were looking for and always did what she said she would do. When we were ready to test drive our new Escalade she demonstrated her very extensive knowledge of the vehicle and it’s mind numbing quantity of features, I always felt she was listening to us and never pressured us at all. It was a real joy to trade in our 2004 Escalade for this new one. If anyone asks me I tell the if they are interested in a Cadillac contact Krysta . More
An amazing experience Krysta Diaz is amazing at what she does. I loved how easy buying a car was from her. Getting a car is always a struggle with me, but with finding the Krysta Diaz is amazing at what she does. I loved how easy buying a car was from her. Getting a car is always a struggle with me, but with finding the right car, to the financing and then taking it home was a breeze. I will never go to anyone else and would HIGHLY recommend her to anyone that’s looking to buy a car! More
In Re Krysta Diaz We were undecided which year model of Escalade to buy. Krysta kept us updated as to vehicles on the lot, vehicles available through a dealership sear We were undecided which year model of Escalade to buy. Krysta kept us updated as to vehicles on the lot, vehicles available through a dealership search and vehicles and costs for a 2020 Escalade. We finally bought one which had come from a different dealer but was now located at Royal in Tucson. Thanks to her, it fits our needs perfectly. My wife is partially disabled and Krysta was instrumental in getting accessible equipment which had been installed in our 2014 Escalade removed and installed in the new Escalade. She also made us aware of a substantial discount available through GM which helped us in buying the new vehicle. In short, all through a lengthy process, she was there to "hold out hand" in completing the transaction to our total satisfaction. More
Easy. Quick. Enjoyable. Krista found me exactly what I wanted in a time of need. She did everything possible to get me what I wanted and quick. I am very happy with my purcha Krista found me exactly what I wanted in a time of need. She did everything possible to get me what I wanted and quick. I am very happy with my purchase. More
Car buying the way it should be! My wife and I purchased a 2019 Cadillac XT4 in March of 2019. The sales associate ( Krysta Diaz) was prepared when we arrived and was able answer ever My wife and I purchased a 2019 Cadillac XT4 in March of 2019. The sales associate ( Krysta Diaz) was prepared when we arrived and was able answer every question we had and could demonstrate and explain every aspect of the vehicle. She was simply awesome! The Royal automotive team does it right, no pressure, sale associates are well trained and respectful. They mark the vehicles with their best price up front and you only have to negotiate the trade in if you have one. They were fair and honest every step of the way. Follow up support has been top notch. We were so impressed that we went back and purchased a 2019 GMC Acadia two weeks later. If you are in the market for a new vehicle, you need to check this dealership out. More


















