
Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experiance! Great overall experience. Dealership is nice and welcoming. Excited for our 2017 Grand Caravan. Rayn is very helpful and friendly, definitely will be Great overall experience. Dealership is nice and welcoming. Excited for our 2017 Grand Caravan. Rayn is very helpful and friendly, definitely will be back in the future. More
Don't Stand Behind Customers I purchased a brand new 2018 GMC Terrain in December and have had nothing but trouble. The purchase process at Royal GMC is great, but the service de I purchased a brand new 2018 GMC Terrain in December and have had nothing but trouble. The purchase process at Royal GMC is great, but the service department is another story. Chris Savastano is a great asset to the company and has done everything that he could, within his powers, to resolve my issue. My issue is not with Chris, but with Royal GMC in general. I have had to take my car in to have it repaired three times now for the same issue and they've replaced the same part twice, and provided a service update from GM during my second visit to try to resolve my issue. Other's in the Service Department are not as pleasant as Chris and can be condescending as if they don't believe that my car isn't functioning proper. I've resolved myself to video record the issues now so that I can. be believed. It is very frustrating to be treated in this manner after spending the money to purchase a new car so that I could have confidence traveling, but I do not have confidence in this vehicle after the third repair for the same exact issue, and I don't have confidence in Royal GMC either. More
Amazing help for a tricky vehicle problem. Mike had been my service advisor at Royal Buick on speedway. He was always friendly and quick with any new car problems that needed attention. I wou Mike had been my service advisor at Royal Buick on speedway. He was always friendly and quick with any new car problems that needed attention. I would stop in at Royal Cadillac occasionally when I had my Cadillac serviced, Mike was not my service rep but I had confidence in his opinion about the 2 year problem I was having with my 2007 Hummer H3. After $2000 and two years and days of service time trying to get my 80K mile vehicle summer comfortable at another dealer ship, I was ready to trade it in. Mike told me to bring it in and give him a try to fix it. So this spring I did that when my A/C quit. It was a miracle in my mind that Mike and his technician solved the problem in a half morning. Mike is a very dedicated service rep and I wish I had gone to him three years ago. You can't find a better service location in Tucson. PLEASE NOTE I SELECTED GMC FOR BRAND BECAUSE HUMMER IS NOT LISTED? More
Competent, friendly and team oriented I couldn't have asked for a more friendly, team oriented and competent group of people to work with. Didn't know an answer? No problem. Knew who to as I couldn't have asked for a more friendly, team oriented and competent group of people to work with. Didn't know an answer? No problem. Knew who to ask. Staff members actually came by to ask if there was anything they could help with. Sarah was very friendly, and willing to go the extra four-and-a-half miles to "get the job done." Never heard of the Costco program? No problem...Sarah did! We've already recommended Royal to our friends, and Sarah in particular. More
Shhe is the is the most friendly person I ever did meet. I hope she go,.far in. Sales. She went way out .She went way out to try, to help to help us out. Ok S I hope she go,.far in. Sales. She went way out .She went way out to try, to help to help us out. Ok S More
A Pleasant Experience I didn't feel pressured to buy features on the car that I didn't want or need. It was generally a pleasant experience provided by Ryan and the other I didn't feel pressured to buy features on the car that I didn't want or need. It was generally a pleasant experience provided by Ryan and the other sales staff. I didn't feel rushed into any deal. More
Extended warranty on 2008 Torrent I would like to thank Brianna who helped me set up the service and Mike Van Erem who carried it out. Everything was professionally handled. If I wa I would like to thank Brianna who helped me set up the service and Mike Van Erem who carried it out. Everything was professionally handled. If I was still running a company I would hire both of them. PS: My wife thinks you should treat women like they know what they are talking about. Bad experience for her a few years back. More
Paul C. - Cadillac purchase - 4th overall Royal purchase Have dealt with great new car purchase experience with Royal Buick, Lexus and now Cadillac (2nd time recent purchase). Excellent support and Customer Have dealt with great new car purchase experience with Royal Buick, Lexus and now Cadillac (2nd time recent purchase). Excellent support and Customer service in all aspects of the sale. Justin, Dan and Taylor seamlessly teamed together from 1st internet contact through test drives, purchase and post sale mentoring of vehicle systems and capabilities. Have also had excellent service experience and support via Chris Savastano for my prior Cadillac and requested him for my new vehicle. More
A "painless" car buying experience. As someone who dreads, and I do mean dreads, buying a new car, I could not have been happier with my experience at Royal Buick. Kim Miller is knowledg As someone who dreads, and I do mean dreads, buying a new car, I could not have been happier with my experience at Royal Buick. Kim Miller is knowledgeable, straight forward and more than willing to explain each part of the purchasing process. I would highly recommend Ms. Miller to anyone seeking a "painless" car buying experience. Janet King More
A Truly Nice and Knowledgeable Service Advisor I would recommend Mr. Chris Savastano to the Tucson Community. He is highly professional and knowlegeable regarding GM service issues. I would sugges I would recommend Mr. Chris Savastano to the Tucson Community. He is highly professional and knowlegeable regarding GM service issues. I would suggest that you request Chris as your Service Advisor at Royal Buick and GMC. More