Royal Buick GMC Cadillac - Service Center

AWESOMESAUCE The people at Royal Cadillac are simply amazing! Every time I have a need to visit them, I come away from the experience more impressed and overjoyed The people at Royal Cadillac are simply amazing! Every time I have a need to visit them, I come away from the experience more impressed and overjoyed with my purchase. What an incredible car! Thanks...John More

Premier Customer Service Kim Miller is phenomenal. If you're looking for a premier experience buying a car go see her. Bought my first Cadillac, 2017 XT5 & it was a great expe Kim Miller is phenomenal. If you're looking for a premier experience buying a car go see her. Bought my first Cadillac, 2017 XT5 & it was a great experience. More

Questions about the automobile I chose. My questions are always answered in detail. I like that! What more can be said when a person is satisfied with his/her experience with Royal Buick My questions are always answered in detail. I like that! What more can be said when a person is satisfied with his/her experience with Royal Buick More

Service Professional and efficient...pleasant and comfortable waiting area...expectations concerning service were accomplished...will not hesitate choosing Ro Professional and efficient...pleasant and comfortable waiting area...expectations concerning service were accomplished...will not hesitate choosing Royal Cadillac as my service agent going forward... More

Awesome service team. Mike Van Erem and the whole team are keeping on the road and I feel so much safer for their work. I have every intention of returning for the service Mike Van Erem and the whole team are keeping on the road and I feel so much safer for their work. I have every intention of returning for the service to keep my GMC on the road. More

Service department is very poorly ran Stopped in today to see we could get the oil changed before a planned trip. We were told they are slammed all week;really??? We have been a preferred Stopped in today to see we could get the oil changed before a planned trip. We were told they are slammed all week;really??? We have been a preferred customer of Cantin Chevrolet, Laconia NH for close to 20 years. The lack of professionalism in Royal's Service Department is unlike anything we have seen, in the over 35 years of purchasing GM vehicles! More

I brought my truck in for an oil change and also had a light oil leak. I had them inspect the vehicle for the oil leak and was told that the oil pan and main rear seal was leaking oil. I mentioned that th light oil leak. I had them inspect the vehicle for the oil leak and was told that the oil pan and main rear seal was leaking oil. I mentioned that the oil leak was only about the size of a nickel and how could it be that it's a two type leak. All I was told is that it would cost in excess of $4,000.00 to fix both leaks. I then had an independent service station look at the undercarriage and they let me see where the leak was coming from. there was a tear drop of oil on both the oil drain lug and the rear main seal area. they wiped it down and checked the tightness of the drain plug, actually tried to tighten it some more and then lowered the vehicle of the lift. Since then and after more than a week gone by, lo and behold there is no more leak. It was as simple as that. the drain plug was the problem all along. I will be getting a new drain plug and seal soon. I just save myself over $4000.00. What rip offs. If you take your vehicle in there for service, you will deserve what you get! More

Thanks to Eddie Bryant for the outstanding customer service during our visit on 10/18/2013 (and on all service visits). Eddie is always professional, friendly and a pleasure to work with. See you on th service during our visit on 10/18/2013 (and on all service visits). Eddie is always professional, friendly and a pleasure to work with. See you on the next visit Eddie! More