Royal Kia

Exceeded my expectations Terra contessa all I have to say is WOW thank you so much for the best customer service,best in making the deal feel safe. You made me and my fiance w Terra contessa all I have to say is WOW thank you so much for the best customer service,best in making the deal feel safe. You made me and my fiance we very appreciated. You were promt got straight to the point in what we needed. We would recommend friends and family to you. Thank you so much. The Flowers TOPPED it off at the end. That was so wonderful. That really made us feel like royalty. More

Wonderful experience Terra was kind and very helpful , she was patient with me as I took my time in deciding which vehicle I wanted. It took me a few days to decide. Wonderful I have been purchasing Ki , she was patient with me as I took my time in deciding which vehicle I wanted. It took me a few days to decide. Wonderful I have been purchasing Kia for years now and I am never disappointed. More

Stress-free new car purchase I has a very positive experience buying a new car at Royal Kia. Shawn was easy to work with and very professional and thorough. He did a great job of I has a very positive experience buying a new car at Royal Kia. Shawn was easy to work with and very professional and thorough. He did a great job of demonstrating the car's capabilities and features. I am very happy with my purchase and look forward to a continued relationship with the dealership and its service department. More

Honest and nice staff They helped me figure out what vehicle was right for me and wether to lease or purchase. No haggle pricing and Sean in sales was great. The process to They helped me figure out what vehicle was right for me and wether to lease or purchase. No haggle pricing and Sean in sales was great. The process took a little longer than expected because of the leasing company but everyone who works there is very friendly and their newly designed show room and lounge is very accommodating. I am very happy with my new Kia Sportage. More

Easy and confidence-inspiring Juan Vazquez really put us at ease throughout the process of trading in for a newer car. He was knowledgable on the features of different vehicles and Juan Vazquez really put us at ease throughout the process of trading in for a newer car. He was knowledgable on the features of different vehicles and trim options, and sensitive to their strengths and weaknesses for our requirements. When it came to the purchase process, he made things go smoothly and didn't put on too much pressure to include every single warranty option. By helping us to work out what fit our priorities and situation, Juan really made us feel confident that we were making a good choice. We were very happy with the experience and wouldn't hesitate to recommend dealing with Juan at Royal Kia. More

Easy and warm! Miss Contessa communicated with me immediately as soon as I submitted the quote via online. Within couple hours, she pulled out the car I wanted to lo Miss Contessa communicated with me immediately as soon as I submitted the quote via online. Within couple hours, she pulled out the car I wanted to look into. I let her know that I was deaf and she was very open with communicating. She totally made everything go easy and smooth. It was a warm feeling! During the hardest part of wait on my credit approval, she kept me great company and helped me forgetting about the nervousness. I GOT my first car! Such a great dealer!!! I am very fortunate to have met her! Thank you, Tessa! <3 More

Juan Vazquez made the whole experience an absolute pleasure. He gave me a clear sense of my options, and answered all of my questions. He was so warm and personab made the whole experience an absolute pleasure. He gave me a clear sense of my options, and answered all of my questions. He was so warm and personable! He personifies the dealership’s advertised “no pressure” approach. More

Perfect experience from first-time buyer My experience at Royal Kia was simply amazing. As a first-time buyer I was nervous but as soon as I met Terra all my fears were dissolved. She listene My experience at Royal Kia was simply amazing. As a first-time buyer I was nervous but as soon as I met Terra all my fears were dissolved. She listened to everything I wanted my first car to be and was able to assist me without pressuring me to buy. Her extensive knowledge and experience allowed me to sit back and relax. I knew I could trust her to get me a great deal on my perfect car! I couldn’t have asked for a better experience and I will never go anywhere else! I would recommend Terra and the entire Royal Kia family to anyone who is thinking about purchasing a new vehicle! More

Exceptional As soon as we got out of our car we were greeted by Eli Hudson. We told him what we were looking for and he took offered a rest drive. Eli was very kn As soon as we got out of our car we were greeted by Eli Hudson. We told him what we were looking for and he took offered a rest drive. Eli was very knowledgeable and answered all of our questions. He was concerned that we got the right vehicle for us. I wanted a certain color and he searched all the inventory in AZ and could not find it. He did find my 2nd color choice in Phx and offered to deliver the car to our home. Needless to say we were very happy with our car shopping experience at Royal. More

Great experience Terra was extremely helpful. Will not hesitate to purchase vehicle from Royal Kia. Everything was smooth only hiccup was on my end not being able to c Terra was extremely helpful. Will not hesitate to purchase vehicle from Royal Kia. Everything was smooth only hiccup was on my end not being able to contact my insurance agent. More