Royal Kia

ROYAL KIA & MELISSA SHELLEY - FANTASTIC !! We had a GREAT experience buying our used Kia Sedona at Royal Kia. MELISSA SHELLEY IS GREAT!!! She's the ONLY CAR SALES PERSON I HAVE EVER ACTUALL We had a GREAT experience buying our used Kia Sedona at Royal Kia. MELISSA SHELLEY IS GREAT!!! She's the ONLY CAR SALES PERSON I HAVE EVER ACTUALLY ENJOYED TALKING / DEALING WITH. She is NOT annoying or pushy or fake. We called about 10 different dealerships in search of a used minivan. Most of them didn't even call back. The ones who did were pushy and annoying. But Melissa called back right away and was ON IT!! :-) And she's funny and REAL and easy to talk to. Very RARE. There was an issue with the Forever Warranty and we thought we were going to have to walk away from the van we wanted. But Melissa fought for the warranty, didn't take NO for an answer... and kept fighting until we were happy. I WILL NEVER BUY ANOTHER CAR FROM ANYONE EXCEPT MELISSA AT ROYAL KIA! We love our Kia Sedona Minivan and the Forever Warranty! THANKS! More

Second Time Around I must comment. I purchased a used 2013 Kia Soul in 2014. I crashed my car in late September this year. My sales rep in 2014 had shown a great deal of I must comment. I purchased a used 2013 Kia Soul in 2014. I crashed my car in late September this year. My sales rep in 2014 had shown a great deal of patience and consideration with me and I was a bit saddened to find he is no longer at Royal Kia. Tom Rice, however, was just as tremendous! I already had a vehicle in line to purchase at another dealership, I had my heart set on a truck or 6 cylinder SUV, but felt I owed a visit to Royal Kia to see if any trucks were on the lot. I set up a time with Tom and his attentive but no pressure sales skills calmed me. As he was retrieving the Nissan Frontier on your lot for a test drive, I noticed the 2017 Kia Soul at my side. I thought, the Soul was a great car, - in fact the only service calls were routine maintenance and a battery. The Royal Kia service group is courteous and direct - and the visits to the dealership were always a pleasant experience. After discussing further with Tom about my needs, I decided the 2017 Soul was my best option. I left more satisfied and loyal a customer than when I came in. My financing terms were unbelievably great, but more importantly I feel part of the Royal Kia family and foresee the dealership to be my only dealership for my auto purchases. More

What a great day! River made my entire car buying experience the best I have ever had! He has made me a Royal customer for life. This was such a great day and I'm so River made my entire car buying experience the best I have ever had! He has made me a Royal customer for life. This was such a great day and I'm so happy with my new-to-me car! More

Car buying made easy! Sean scored me a great deal on the vehicle I was hunting around town for. The no pressure style of Royal is a welcome change in this industry! I wont Sean scored me a great deal on the vehicle I was hunting around town for. The no pressure style of Royal is a welcome change in this industry! I wont hesitate to recommend Royal to anyone in the market for a vehicle. More

Best car buying experience River went above and beyond to make our experience better than any experience before. We went in thinking we wouldn’t get financed and if we did we wo River went above and beyond to make our experience better than any experience before. We went in thinking we wouldn’t get financed and if we did we would get an old beat up car but instead he put us in a brand new car for a great price and was extremely personable and professional the entire experience! More

Awesome Service I was such a great buying experience. No hassle at all . The sales associate Melissa was great and went beyond to assist me with my purchase. I was such a great buying experience. No hassle at all . The sales associate Melissa was great and went beyond to assist me with my purchase. More

Excellent service Garrett was very helpful and represented Royal Kia exceptionally. The ONLY reason I didn't buy from him was because Royals inventory did not have what Garrett was very helpful and represented Royal Kia exceptionally. The ONLY reason I didn't buy from him was because Royals inventory did not have what I was looking for. More

Felicity Schulz & Jo-Anne McGurn family’s The person we dealt with was a Mr. River Linter, he went above and beyond for us not only was he good to work with, had great additude very positive a The person we dealt with was a Mr. River Linter, he went above and beyond for us not only was he good to work with, had great additude very positive and enjoyable to be around but he was extremely helpful and detailed every step of the way he didn’t stop until he got us a deal that fit our budget. A great man, even better salesmen full stars from me hope to deal with him and royal in the future. F.H.S. More

Super Salesman Our first words to Sean were "We are not here to buy a Our first words to Sean were "We are not here to buy a car today" .He did not get pushy or rude, instead he asked us how he could help, he said he would answer any questions we had about the soul or any other cars. We stated that our top priority was great gas mileage, and secondly a good price on a 2017. He introduced us to the Niro, let us test drive one, explained the differences between the models, and just plan sold us the car! It was exactly what we wanted, and we felt really good about the price! our More

River was Amazing! We stopped by Royal Kia on Speedway, approached by River - offered us popcorn! When he found out the car we wanted to see was at the Auto Mall, he of We stopped by Royal Kia on Speedway, approached by River - offered us popcorn! When he found out the car we wanted to see was at the Auto Mall, he offered to meet us. From that point on he worked for us to get the deal we wanted. He has a great people person attitude and although he was not at his 'home base' dealership, he provided excellent customer service. We were Jim Click customers, in fact we went to see a car across the street but they forgot to get it to the dealership, their loss. We wanted to have our mechanic check it out and Royal Kia let us take if for a day - no fuss, no problems. We purchased the vehicle and are very pleased. River made the experience enjoyable and I'm sure we will return to him soon! Also, River gave us a dozen red roses, how is that for the cherry on top! Great job River, wish you continued success. Frances & Frank More