Royal Kia

Great Experience buying a used car. I went in to look at a specific vehicle. When it became apparent that the particular car I was interested in was not going to work for me, Nick helped I went in to look at a specific vehicle. When it became apparent that the particular car I was interested in was not going to work for me, Nick helped me find several other options. Royal Kia doesn't have commissioned sales staff, and Nick was interested in helping me find the best car for me, not the most expensive. After I completed my purchase, I noticed a noise from the cars suspension. I brought it back and Royal Kia quickly identified the problem and took care of it for me. It was nice to see they cared about my experience with them and not just making the most money. More

Exceedingly honest and fair! A pleasure to deal with in every possible respect. They went above and beyond to get our business. Indeed, even though we ultimately decided to buy A pleasure to deal with in every possible respect. They went above and beyond to get our business. Indeed, even though we ultimately decided to buy another brand from a different dealership, I was so impressed with Humberto and Tom that I wanted to take the time to write this review and recommend them both to others. It is the least I can do, in light of how much time they spent working with me. More

pleasant Melissa was fun to work with. This is the first time I have used the word "FUN" in describing an experience with a car dealer. Melissa was very upbe Melissa was fun to work with. This is the first time I have used the word "FUN" in describing an experience with a car dealer. Melissa was very upbeat and cordial through out our experience with Royal Kia. I have been buying cars for over 55 years and normally would be ready for a tough confrontational encounter with the dealership. Melissa and I established some basic ground rules and she went out of her way to surpass my expectations. Bottom line, she was very professional and went above and beyond to meet all of our needs. I would defiantly go back to her for another car. More

excellent help with sean Sean went above and beyond in helping us find the right vehicle for us. We looked at 3 different ones. He is outstanding. Very pleasant no rushing. Ju Sean went above and beyond in helping us find the right vehicle for us. We looked at 3 different ones. He is outstanding. Very pleasant no rushing. Just another happy experience w kia our 3rd purchase w you. .Keep up good work we will be back .Thanks Richard & Doris Henke More

Nice sales experience. Poor follow up. The sales experience was very good-no pressure to buy and Nick Nguyen was polite and friendly. After the sale We had to work very hard to get a "SD" The sales experience was very good-no pressure to buy and Nick Nguyen was polite and friendly. After the sale We had to work very hard to get a "SD" card that was missing-it made the GPS navigation system unworkable. Nick did not return numerous calls and texts and only when i contacted a manager and their online "chat" did we receive the missing item. It clearly was not checked either by their service department or by the salesperson. The poor response to our calls and text made a very good buying experience into an average one. I should not have to "go over someones head" to get a responce especially after handing them a very large check for a vehicle. Hence 3 stars-it could have been 5. More

No pressure Juan Vasquez was exactly the right person to assist my wife in helping her select the correct vehicle for her needs. His knowledge of the products, a Juan Vasquez was exactly the right person to assist my wife in helping her select the correct vehicle for her needs. His knowledge of the products, and his willingness to listen to her requirements was fantastic. More

I LOVE MY NEW CAR River was excellent and very professional, and made sure to go over every single detail to make sure I was happy with the outcome. I love my new car a River was excellent and very professional, and made sure to go over every single detail to make sure I was happy with the outcome. I love my new car and I’m glad River helped me make the right decision. More

Super Great & so much fun I t was very enjoyable, Fast & I enjoyed Seans Way very much. We love the care & are enjoying it so much. I will tell every one how Royal was great & I t was very enjoyable, Fast & I enjoyed Seans Way very much. We love the care & are enjoying it so much. I will tell every one how Royal was great & Sean too. Get your car at Royal & you won't regret it! Thanks so much. Happy Holidays! Barb Stott More

Excellent service. It was a pleasure. Ruben as especially attentive to our needs and wants. We would send anyone we know to him to buy a car. Getting the car ready was done in a timely m Ruben as especially attentive to our needs and wants. We would send anyone we know to him to buy a car. Getting the car ready was done in a timely manner with no problems. Thank you! More

Great experience River was so caring and helpful in helping us make a decision on the vehicle our daughter wanted and how to finance it. She loves the new car. He expl River was so caring and helpful in helping us make a decision on the vehicle our daughter wanted and how to finance it. She loves the new car. He explained everything so well. Karen More