Royal Kia

Everett Griggs presented the vehicles & dealership very prof KIA is a very well designed vehicle. Everett took the time to listen to us and then presented us with a choice of vehicles. It didn't take long for KIA is a very well designed vehicle. Everett took the time to listen to us and then presented us with a choice of vehicles. It didn't take long for us to make up our mind. Thank you again for helping us. More

Terra is a rockstar! I was very pleased with my experience at Royal Kia with Terra. Terra is so nice, comfortable, and lively. My favorite parts of the deal were test driv I was very pleased with my experience at Royal Kia with Terra. Terra is so nice, comfortable, and lively. My favorite parts of the deal were test driving the car with her and learning about her personal experience buying used cars and Kia's in particular. Terra is professional, humorous, and beautiful. I'm grateful I bought a car through her. Her kindness is genuine! More

3rd car!!!! Just purchased a third car from this dealership and it was again a great experience. Love having Melissa as our sales rep! She’s very kind and h Just purchased a third car from this dealership and it was again a great experience. Love having Melissa as our sales rep! She’s very kind and has lots of knowledge on the cars. Would definitely recommend talking with her and we will be definitely going back to purchase another car from her again in the future. More

Sales experience & personnel were excellent, service is not. We bought a used car for 25k. Everything is wonderful with car. Scheduled service intervals are a different story. Ty took our car in, said it would t We bought a used car for 25k. Everything is wonderful with car. Scheduled service intervals are a different story. Ty took our car in, said it would take two hours....called 40 minutes later and said it will now take all day, offered shuttle. 30 minutes later car was done? He couldn't explain or read service that was performed. calling back to answer their call, girl on phone acted like we were bothering her, almost rude. 1st time we took it in we didn't get it serviced because of wait time....all day. Past dealerships we have been in and out within an hour. Not impressed at all with service department. More

Royal kia is the BEST! I Have never felt comfortable purchasing a vehicle and River made it to where I can trust him and that's hard to do! Everyone has the best customer se I Have never felt comfortable purchasing a vehicle and River made it to where I can trust him and that's hard to do! Everyone has the best customer service! I definitely felt at home ! Thanks again! Definitely recommend ROYAL KIA 🤗🤗 More

ROYAL KIA & MELISSA SHELLEY - FANTASTIC !! We had a GREAT experience buying our used Kia Sedona at Royal Kia. MELISSA SHELLEY IS GREAT!!! She's the ONLY CAR SALES PERSON I HAVE EVER ACTUALL We had a GREAT experience buying our used Kia Sedona at Royal Kia. MELISSA SHELLEY IS GREAT!!! She's the ONLY CAR SALES PERSON I HAVE EVER ACTUALLY ENJOYED TALKING / DEALING WITH. She is NOT annoying or pushy or fake. We called about 10 different dealerships in search of a used minivan. Most of them didn't even call back. The ones who did were pushy and annoying. But Melissa called back right away and was ON IT!! :-) And she's funny and REAL and easy to talk to. Very RARE. There was an issue with the Forever Warranty and we thought we were going to have to walk away from the van we wanted. But Melissa fought for the warranty, didn't take NO for an answer... and kept fighting until we were happy. I WILL NEVER BUY ANOTHER CAR FROM ANYONE EXCEPT MELISSA AT ROYAL KIA! We love our Kia Sedona Minivan and the Forever Warranty! THANKS! More

Second Time Around I must comment. I purchased a used 2013 Kia Soul in 2014. I crashed my car in late September this year. My sales rep in 2014 had shown a great deal of I must comment. I purchased a used 2013 Kia Soul in 2014. I crashed my car in late September this year. My sales rep in 2014 had shown a great deal of patience and consideration with me and I was a bit saddened to find he is no longer at Royal Kia. Tom Rice, however, was just as tremendous! I already had a vehicle in line to purchase at another dealership, I had my heart set on a truck or 6 cylinder SUV, but felt I owed a visit to Royal Kia to see if any trucks were on the lot. I set up a time with Tom and his attentive but no pressure sales skills calmed me. As he was retrieving the Nissan Frontier on your lot for a test drive, I noticed the 2017 Kia Soul at my side. I thought, the Soul was a great car, - in fact the only service calls were routine maintenance and a battery. The Royal Kia service group is courteous and direct - and the visits to the dealership were always a pleasant experience. After discussing further with Tom about my needs, I decided the 2017 Soul was my best option. I left more satisfied and loyal a customer than when I came in. My financing terms were unbelievably great, but more importantly I feel part of the Royal Kia family and foresee the dealership to be my only dealership for my auto purchases. More

What a great day! River made my entire car buying experience the best I have ever had! He has made me a Royal customer for life. This was such a great day and I'm so River made my entire car buying experience the best I have ever had! He has made me a Royal customer for life. This was such a great day and I'm so happy with my new-to-me car! More

Car buying made easy! Sean scored me a great deal on the vehicle I was hunting around town for. The no pressure style of Royal is a welcome change in this industry! I wont Sean scored me a great deal on the vehicle I was hunting around town for. The no pressure style of Royal is a welcome change in this industry! I wont hesitate to recommend Royal to anyone in the market for a vehicle. More

Best car buying experience River went above and beyond to make our experience better than any experience before. We went in thinking we wouldn’t get financed and if we did we wo River went above and beyond to make our experience better than any experience before. We went in thinking we wouldn’t get financed and if we did we would get an old beat up car but instead he put us in a brand new car for a great price and was extremely personable and professional the entire experience! More