Royal Kia

Great working with Juan! Juan and I hit it off right from the start. He worked wih me on finding just thebright car and deal for me, and it all worked out well in the end. I h Juan and I hit it off right from the start. He worked wih me on finding just thebright car and deal for me, and it all worked out well in the end. I have a new car and I am very happy with the experience i had. Thanks Juan!!! More

Loyal to Royal! We recently purchased our second Kia from Royal Kia and this experience was even better than the first one, and that is saying a lot! I began researc We recently purchased our second Kia from Royal Kia and this experience was even better than the first one, and that is saying a lot! I began researching new cars on line and had even visited 4 other dealerships and test drove several other brands but I really liked my Kia Soul. We were contacted by Melissa Shelley because of the internet search and I immediately appreciated her demeanor-helpful but non pushy and prompt with requested info but didn't hound us. On a whim, I went by to see a Soul (at another dealership) and immediately knew it would be another Soul for me.....and that we were going to Royal despite another Kia dealership just 4 miles from us. When we met with Melissa, she was just as great in person! She was all that a sales associate should be-friendly yet respectful, knowledgeable yet in tune with what I wanted, made suggestions or recommendations as appropriate and yet was never, never pushy! We didn't make a decision but scheduled an appointment to come back and discuss the purchase and trade in. The day of the appointment, as we were driving to the dealership, we got into an accident on the highway. No Joke!! Long story short, it was Melissa and the folks at Royal that saved the day. Not only did Melissa arrange for my car to be towed, but she personally came to pick us up. Yes, we have insurance but that's another story. We hadn't even committed to buy a car and they still took care of us. The car was able to be fixed and they still honored the trade in as originally offered. Thank you Luis "Lu" Fragozo, your integrity really meant a lot. We decided to go with a new 2017 Kia Soul, partially because I got an upgrade on a car I really liked, but also because of the amazing service we got from Melissa Shelley and the team at Royal Kia. We are LOYAL To ROYAL!! More

Easiest Car Purchase EVER!! Melissa Shelley was Amazing! Melissa was exceptionally knowledgeable, very in tuned to my needs in a vehicle, very kind & energy-filled. She truly m Melissa Shelley was Amazing! Melissa was exceptionally knowledgeable, very in tuned to my needs in a vehicle, very kind & energy-filled. She truly made the experience one of the Best experiences I've ever had when purchasing a car, and just another reason I have been with the Royal family for approx. 20 years! I would recommend Melissa to anyone who wants down-to-earth and honest representative of Royal, when purchasing their Kia! The deal went so smoothly, and I feel the Royal Kia Team did everything they could to insure my total satisfaction! More

Melissa is the BEST!! Melissa is simple the best. The mold of car sales people was broken with her! My family has used her 3 times now. Melissa goes out of her way to make Melissa is simple the best. The mold of car sales people was broken with her! My family has used her 3 times now. Melissa goes out of her way to make the car buying procesa easy and less stressful! I would recommend everyone thinking of buying a new or used car to see Melissa. And if she is busy wait or make appointment you will not regret it! More

Amazing! I had the best time buying my new car. Terra Contessa was awesome. She is very friendly and knowledgeable. It was honestly like buying a car from a I had the best time buying my new car. Terra Contessa was awesome. She is very friendly and knowledgeable. It was honestly like buying a car from a friend. NO pressure to buy anything we didn't want. She walked us thru each step and explained everything so we never had any doubt or questions about what was being done. When there were waiting times for paperwork to be processed she didn't leave us, she stayed visited and we joked, told stories and had a great time. To top it all off when all was said and done she DROVE MY CAR to my home for us so no extra planning was needed to get the car home. THEN when she arrived she took some extra time to explain to me the buttons and controls of my car, as it was a different model then the one I test drove. She made sure all my questions were answered and that I was happy. I highly recommend Terra if your looking for a vehicle. More

Fabulous Service River was awesome! We are so happy to be part of the Royal family now. We went in, not knowing what to expect, and a bit nervous, but River talked us River was awesome! We are so happy to be part of the Royal family now. We went in, not knowing what to expect, and a bit nervous, but River talked us through everything. He wasn't pushy at all. Just straight to the point, clear, and honest. I know he worked really hard to get us the best deal possible. Really wonderful experience! More

Positive and encouraging 😎 Attitude is 85% of anything, and this place has plenty of good stuff, and they really stepped up and got me the most for my 2014 Dart sxt . Nice work Attitude is 85% of anything, and this place has plenty of good stuff, and they really stepped up and got me the most for my 2014 Dart sxt . Nice work Sean 😎👍 More

Made believers out of us! The day my husband and I walked into Royal KIA, there were a lot of things we were uncertain of. Would we qualify for anything decent? Could we really The day my husband and I walked into Royal KIA, there were a lot of things we were uncertain of. Would we qualify for anything decent? Could we really afford to take on a second vehicle payment? Should we even try? Well, Sean Sjogren helped to not only answer all of our numerous questions, but put us completely at ease in this major decision. He was friendly, knowledgeable, and went above and beyond to make certain that we were satisfied with our purchase. I have become a Royal customer for life! Thanks again and again, Sean! You're the coolest! More

Genuine attentive customer service!! River was amazing when helping me find a new car!! I had to buy a new car in a very short time because my old car died on me. This was the first deale River was amazing when helping me find a new car!! I had to buy a new car in a very short time because my old car died on me. This was the first dealership I went to, and after speaking with them, I didn't have any desire to go somewhere else River went above and beyond trying to find options that fit my budget and style. After narrowing it down to two cars, he let me take one home for a couple of days to see if I liked it. While I really loved the car, I was really struggling to make a decision! River was very patient, and didn't rush me to make a decision at all. In fact, he let me take the car for a couple more days so I can be completely sure about my decision!! I ended up with a car that fit almost all of my style preferences as well as my budget. The prices for their cars are extremely fair, and they aren't trying to play games or squeeze the most money out of you they can. I would definitely recommend Royal Kia and River to anyone trying to by a new/used car!! More

Amazing, Wondeful Terra was simply amazing. My Mother bought a car from her and she informed me just how great Terra was to her. I called and set an appointment up to s Terra was simply amazing. My Mother bought a car from her and she informed me just how great Terra was to her. I called and set an appointment up to swing by and look at my potential options. Terra made it easy and helped ease the stress of buying a car. She is wonderful and caring, she gets you what you want! I'd highly recommend her to anyone who is looking to buy something from Royal Kia. More