Royal Kia

One of the best experiences buying a car we have had. We came into the dealership for a test drive of a used Kia Sportage, had a appointment. Met by Russell Rodriguez and was informed someone else had pu We came into the dealership for a test drive of a used Kia Sportage, had a appointment. Met by Russell Rodriguez and was informed someone else had put a deposit on the car, felt disappointed but this happens. Russell immediately went into high gear with the desire to find us a car, he asked questions, he listened to our story and we were impressed. We tried a couple cars but none fit. Then Russell brought in his boss and appraiser who really liked our old car and helped search other listings. The team came up with a beautiful, just traded in Sorrento. We test drove it, we walked around it, I never opened the hood because it only looks like starship enterprise under the hood so why bother. The car ran beautifully, it checked off almost every box on my hoped for list and we asked for the best offer, received a very generous trade in for the old car and accepted the final price. I can only say everybody in the dealership was friendly, helpful and accommodating. Russell knows his job and performed above and beyond was necessary. His final gift to my wife of a dozen roses was the cherry on the top and made my wife very happy. The car is running beautifully, I will recommend Royal to my friends and a final thank you to Russell, you did a great job and we thank you. More

Traded a beloved soul for another soul Sean was great. He went above and beyond to respect my valuable time and find us the perfect new soul. This is my second car bought at Royal Kia and t Sean was great. He went above and beyond to respect my valuable time and find us the perfect new soul. This is my second car bought at Royal Kia and thanks to having two positive experiences I will indeed be back. My new car is named mystique More

Totally Awesome!!! Initially came in to have my Kia Soul serviced. Spoke with a young lady who had seen us looking at cars there in the lot. I told her my dream and how Initially came in to have my Kia Soul serviced. Spoke with a young lady who had seen us looking at cars there in the lot. I told her my dream and how much I was stressing. She suggested gathering info and numbers. I told her I would consider. She then set us up with Mr. River Lintner. The rest is history. More

No Hassels with Roses! I bought a 2016 Kia Optima from Ruben Encinas. It's a great car and I had a great experience. I went to other dealerships and looked at other cars an I bought a 2016 Kia Optima from Ruben Encinas. It's a great car and I had a great experience. I went to other dealerships and looked at other cars and it came down to the Kia was right for me and Ruben let me make that choice with no pressure and no hassles! And what a lovely touch, after I made my choice they presented the car to me with a red ribbon and gave me a dozen red roses! I recommend Royal to everyone looking to buy a car. More

Humberto is the man! Humberto Rodriguez provided me with absolutely transparent internet price quote with no hidden items, adequate number for sale price, and very very go Humberto Rodriguez provided me with absolutely transparent internet price quote with no hidden items, adequate number for sale price, and very very good grand total for a new Kia Niro. We live in Chandler AZ and we visited a few other dealers in the valley, so I was expecting that pricing is done to attract a buyer to come to a dealership and haggle to death. I was afraid to learn that its "conditional" pricing that I don't qualify, the numbers will get changed once we apply, and that there are hidden items like dealer options that are not included into advertised price. I came out totally happy. 1.Internet price matched the price listed on the window stickers. 2.Price was adequate and I would say it was low compared to stickers in other dealerships. 3.My total price for both out of the door and grand total turned out to be lower than quoted, I felt comfortable to explore other options like trade in, without hurting my grand total number. 4.Humberto stood up behind his words, quotes, and the way it works in Royal Kia, and he made me feel that they apply these same clear transparent and honest rules consistently for everything that they do. As a result I enjoy our new Kia Niro and the way it was bought. I wish Royal Kia a success, I recommend it to the friends, I would not hesitate to come buy another car here, these guys are pleasure to do business with, they esteem and appreciate themselves and hence they esteem and appreciate people that come to them. Its not just someone, thats how they make the team to work. Come meet them and you wont be disappointed. More

Turned car buying from a nightmare to a blessing I went to almost every car dealership in Tucson except for the Nissan dealership before I ended up at Royal Kia. Bryce was out front greeted me and he I went to almost every car dealership in Tucson except for the Nissan dealership before I ended up at Royal Kia. Bryce was out front greeted me and helped make my experience fun like car buying is supposed to be. I let him know what vehicle I was already interested in. (After looking at their excellent website.) And within 20 minutes of me being at the dealership the car was pulled up front so that I could test drive it. Bryce was very knowledgeable and I was able to get ahold of him every time I called. Lou helped out in every way that he could and even though Bryce was off work when I actually came in to purchase my vehicle Ruben was an excellent person to deal with as well. I ended up purchasing my 2011 Volkswagen Jetta with confidence! All three of them work together as a team to get me into the vehicle that I wanted to purchase that other dealerships told me didn't exist. All in all this is got to be one of the most amazing dealerships in Tucson and I've been to nearly all of them. Not only do I give them 5 stars but I recommend this dealership to anyone and everyone. So much so that my wife even bought a car the very next day!! Where one was very helpful and was awesome to deal with as well. I just want to say thank you to all the guys who helped me and my wife purchase are brand new cars and that all of you guys were absolutely amazing!!! More

Dream Come True From the moment I stepped on the lot every person I encountered at Royal Kia was there to help. River Lintner came highly recommended and he didn't di From the moment I stepped on the lot every person I encountered at Royal Kia was there to help. River Lintner came highly recommended and he didn't disappoint. The service, attention to detail and no pressure environment were more than I could ask for. River delivered more than a beautiful car and dozen roses. River delivered personalized service that met me where I was. River made sure every question I had was answered and that I was confident about my purchase. More

First car purchase Everett was very helpful in creating a good and easy experience for purchasing my first car. He ensured I was taken care of and the process ran smooth Everett was very helpful in creating a good and easy experience for purchasing my first car. He ensured I was taken care of and the process ran smoothly. He also has a great taste in music! More

One of the best car buying experiences I have ever had River drove two different cars to my house 25 minutes from the dealership and offered to do the same with the paperwork. Sales manager Van was also ex River drove two different cars to my house 25 minutes from the dealership and offered to do the same with the paperwork. Sales manager Van was also extremely helpful and responsive. Very little rigamarole compared to other dealerships I have dealt with over the years. Very much appreciated their willingness to negotiate a deal entirely over the phone. More

Everett is the best! The dealership is nice, they always try to help you in what is better for you according what are you looking. Everett is funny and professional, he he The dealership is nice, they always try to help you in what is better for you according what are you looking. Everett is funny and professional, he help us with in the process to buy a car and he always listen to and explain almost everything to get all information and resolve questions, even with our language barrier. Thanks Everett best wishes to you and your family" More