Royal Kia

BEST CUSTOMER SERVICE EVER!! The customer care was excellent. All around everyone was involved, friendly and cooperative. Our Sales Man Russell went above and beyond to help take The customer care was excellent. All around everyone was involved, friendly and cooperative. Our Sales Man Russell went above and beyond to help take care of us! Highly recommend engaging with him for any future interest! More

The Absolute Best Car Buying Experience! Melissa Shelley was such a pleasure to meet. She was upbeat, knowledgeable, and thought of everything including scheduling a future service appointmen Melissa Shelley was such a pleasure to meet. She was upbeat, knowledgeable, and thought of everything including scheduling a future service appointment. Melissa was respectful of our time and personally delivered the Sorento to us at home along with a dozen beautiful red roses that actually have a scent of rose. We left the dealership with a smile and felt positive about the entire buying process - we will definately recommend Melissa and Royal Kia to anyone who has an interest! Melissa thank you again. More

IMPECCABLE Service! I have been through the car buying process more times than I can count on my two hands, and my experience with Royal Kia (Everett Griggs/Tara Contessa I have been through the car buying process more times than I can count on my two hands, and my experience with Royal Kia (Everett Griggs/Tara Contessa in particular) was hands down the most enjoyable and hassle free experience of them all. I was never once pressured to commit to any decision in haste – both were very respectful, and went out of their way to accommodate my tight schedule. I was really not even considering a Kia when I stepped onto the lot – I stopped to check out their used car inventory, and stayed because both Everett and Tara provided a style of service that is so rarely offered in the automobile industry. I will be back for my next vehicle - and HIGHLY, HIGHLY recommend seeking out either Tara or Everett to anyone who is in the market for a new vehicle. Thank you both!! More

Satisfaction Once again we were not disappointed with the service and professionalism received when we purchased our Car. Our salesman was knowledgeable, listened Once again we were not disappointed with the service and professionalism received when we purchased our Car. Our salesman was knowledgeable, listened to what we wanted found it for us and finished the sale in a timely manner. No Hassel, no playing games about pricing. River was a delight to work with. More

Very good experience Salesman and all others involved were Helpful, Informative, Knowledgeable, Personnel and Professional. Overall A Great experience, Better than I have Salesman and all others involved were Helpful, Informative, Knowledgeable, Personnel and Professional. Overall A Great experience, Better than I have ever experienced, And I have bought a lot of vehicles over the years. More

KIAtastic!!! Melissa Shelly is an amazing person. She and Lu went above and beyond to make the customer happy! We have come to Melissa for two cars now, and will b Melissa Shelly is an amazing person. She and Lu went above and beyond to make the customer happy! We have come to Melissa for two cars now, and will be back for another in the future!! More

Making dreams and so much more happen! We always thought that a brand new car was not going to be a possibility, at least until we met Melissa Shelley. Melissa worked tirelessly to prove t We always thought that a brand new car was not going to be a possibility, at least until we met Melissa Shelley. Melissa worked tirelessly to prove that was not our situation. We've been working with her since 2015 when she put us in our Certified Used Soul and ever since she then she has met with us every 6 months or so to run numbers on a new vehicle and offer suggestions on how we can make the next move a reality. We took every suggestion she gave us and we are beyond ecstatic to say we are now the PROUD owners of a 2017 Sorento; our family dream car! Melissa made our dreams a reality and there is no one else we will ever recommend when it comes to buying a new or used car. More

Welcome Home! From the first moment we walked thru the front door at Royal Kia for our appointment with Melissa Shelley to change out my wife's car - everyone was s From the first moment we walked thru the front door at Royal Kia for our appointment with Melissa Shelley to change out my wife's car - everyone was smiling at us, saying hello, and grabbing my hand to shake. Then Melissa promptly introduced us to everyone else! More meeting and greeting! I came from a large family and they are most welcoming, and that is what this felt like - coming home. Melissa made our visit that first day so pleasant and yet made all our decisions so easy to make. So much so - that I decided in the next few days that I wanted to see what she could do for ME for a car. Quicker than I could say - Georgia Peach - she had my answers and I had a new Kia Sorento. She has a firm grasp on her knowledge, and an easy manner of dealing with her clients which makes for a pleasant outcome for everyone. Oh, and by the way, my wife and I also got a couple of really good cars at a really good rate, and from a really good dealership. More

Best New Car Experience Ever Greatest buying experience ever and great deal on the vehicle I purchased! I will recommend Melissa to anybody I know that's looking for a vehicle! Greatest buying experience ever and great deal on the vehicle I purchased! I will recommend Melissa to anybody I know that's looking for a vehicle! More

Buying two Kia's within 10 days with Melissa Shelley. We had the best experience possible when I first bought a 2017 Kia Soul and the 10 days later my husband bought a 2017 Kia Sorrento! Working with Mel We had the best experience possible when I first bought a 2017 Kia Soul and the 10 days later my husband bought a 2017 Kia Sorrento! Working with Melissa Shelley was the best experience we have ever had over a period of 25 or more years buying cars. Melissa is very professional and always had everything ready for us when we came to Royal Kia. She has a great sense of humor also which helps with the process of buying a car. I have been impressed with the Royal Kia dealership sales and service since 2015 and now we both are Kia owners. More