Royal Kia

Exceptional experience buying a car from River!! River went above & beyond to first introduce himself & get to know us & our needs. We wanted to see a certain van but it had already been sold because River went above & beyond to first introduce himself & get to know us & our needs. We wanted to see a certain van but it had already been sold because he had already asked the correct questions he brought another van that he thought would fit all our needs & was newer, had warranties & more options it was priced a bit more but was exactly what we wanted & needed. He took us on a test drive accommodating our baby car seat & all. The car drove really good and he knew a lot about the car's options & made it a very pleasant test drive. River really knows his stuff he answered all our questions & found out what he didn't. I would highly recommend Royal but most of all would recommend River. Will be only going to him for all our car needs. Thank you so much River!! We love our new Van:) More

Great teamwork and service!! Ariel and team did a great job finding me the exact vehicle I wanted! The team works really well together to make sure the customer is satisfied. I w Ariel and team did a great job finding me the exact vehicle I wanted! The team works really well together to make sure the customer is satisfied. I would highly recommend! More

Ariel was fantastic! Very friendly and funny! Made the whole process smooth and took care of us! Thanks Ariel for a beautiful new car for our growing family! Very friendly and funny! Made the whole process smooth and took care of us! Thanks Ariel for a beautiful new car for our growing family! More

Fantastic! Super friendly and helpful staff. Both Melissa & River know their product and explained everything in complete detail. I left the dealership confide Super friendly and helpful staff. Both Melissa & River know their product and explained everything in complete detail. I left the dealership confident in operating my new Niro. Absolutely love the 49 mpg I got driving it home. More

NEVER BUY A CAR HERE I and my husband bought a car from Royal Kia two weeks before Christmas it is now May 11, 2017 they call us every month it seems like because somethi I and my husband bought a car from Royal Kia two weeks before Christmas it is now May 11, 2017 they call us every month it seems like because something is always wrong with the paperwork on the car that we had purchased back in December you would think they would have it done correctly knowingly it's a car dealership the first time or maybe even the second time but for months later they still haven't got all the paperwork later I have to go there every month it seems like to get something done on their parts or doing something wrong they have put mine in my family and emotional bind. Also they have a sales lady named Melissa that is very rude if you do buy a car from Kia royal ask for Marvin is located at the other royal shop on 22nd and Columbus. More

Great experience! Melissa was amazing from the beginning. She covered all aspects that were needed on both of our ends, to help facilitate a faster process and it did. Melissa was amazing from the beginning. She covered all aspects that were needed on both of our ends, to help facilitate a faster process and it did. She was open, honest and kept the whole process stress-free and fun. Definitely would recommend her to anyone for their car buying needs. More

River is awesome I was so nervous buying a car for the first time ever and river completely took the edge off. He got me a great car that is great on gas. He made this I was so nervous buying a car for the first time ever and river completely took the edge off. He got me a great car that is great on gas. He made this experience one I'll never forget. All around just a great experience. More

Best car buying experience ever! Everyone we dealt with we're personable, prompt, knowledgeable. They all made the experience wonderful, especially Melissa Shelley. There was no pr Everyone we dealt with we're personable, prompt, knowledgeable. They all made the experience wonderful, especially Melissa Shelley. There was no pressure to purchase anything which made us very, very comfortable. More

Amazing! The help and customer service was beyond expectations going to royal Kia was the best move I ever could've made. I'm so happy River was the one to hel The help and customer service was beyond expectations going to royal Kia was the best move I ever could've made. I'm so happy River was the one to help us he made everything so simple and easy and he made us feel very comfortable. I couldn't be happier! thank you for this opportunity and another special thanks to River Lintner for all his help More

Great experience I was very excited with the car I picked out. I felt that I was listened to and wasn't sold at like other dealerships. There was a small incident with I was very excited with the car I picked out. I felt that I was listened to and wasn't sold at like other dealerships. There was a small incident with my trade in taking longer than expected, but I understand with new employees things can be missed easily. I felt that River was very concerned for my time since I had to be at work later that day, and he did what he could to make things go faster. Things did go kind of slow in the beginning, but I was okay with that since I was very nervous with my first car buy that I needed the time to calm down. Overall I had a good experience, far better than I had at other dealerships for sure. More