Royal Kia

Absolutely AWESOME This was our first purchase on our own, we were a bit nervous and skeptical to say the least. And then we met our salesman Russell Rodriguez. Right fr This was our first purchase on our own, we were a bit nervous and skeptical to say the least. And then we met our salesman Russell Rodriguez. Right from the get go Russell makes you feel welcomed and not pressured at all to make a purchase, which was a huge relief for us. We were nervous about being persuaded into buying something we didn't want or need, and Russell quickly assured us that we were in the drivers seat through out the whole process. He answered all of our questions, ridiculous as they may have been. He made sure we understood every step of the buying process. Then we bought the car. Usually you expect this to be the last encounter with your salesman. Not the case with Russell. He mentioned how he wanted to get us a better rate on our loan, which sounded great but we knew he is a busy man and the likelihood of this happening would be small. Then 1 week after our purchase we get a phone call from Russell stating how he found us a better rate. He didn't forget about us after all... I could go on and on about how awesome Russell is, but its better to see for yourself. Pay him a visit, you will not be disappointed. Thanks for everything Russell. We appreciate you going above and beyond...see you at the next purchase, More

"A True Pleasure" I am very pleased to say a few words about my recent purchase of a 2017 Kia Forte. This is the first new car I have ever purchased and I will admit t I am very pleased to say a few words about my recent purchase of a 2017 Kia Forte. This is the first new car I have ever purchased and I will admit that I was very apprehensive about the entire process, but my experience at Royal Kia could not have been better. Upon arriving at this dealership I was promptly greeted by Anchcoret Clark, and that was the beginning of my good fortune. Anchoret is an incredible saleswoman, she has an easy going manner that put me at ease during what could have been a very stressful experience. At no point in the buying process did I ever feel pressured into purchasing anything I did not want. I came to this dealership with a budget that I needed to maintain and Anchoret was instrumental in getting me the car that I wanted for a price that I could afford. In summary I would just like to offer my most heartfelt thanks to Anchoret and Royal Kia for being the kind of people/company, who let the quality of their product and talent of their salesforce sell their vehicles. Very Sincerely, Matt Ellerbroek More

Awesome experience River made me feel extremely comfortable with my purchase. I felt he went over and above to make this the best possible experience I could ever have a River made me feel extremely comfortable with my purchase. I felt he went over and above to make this the best possible experience I could ever have at a dealership. I would definitely recommend him and this business to any and everyone looking to purchase a vehicle. Very happy. Thank you River Lintner. More

Excellent River was very knowledgeable for being so young. We are very impressed with him. Told him he'll probably be a Manager soon. It was a pleasant experi River was very knowledgeable for being so young. We are very impressed with him. Told him he'll probably be a Manager soon. It was a pleasant experience. More

Finding our Soul mate Our family has been buying from Royal for over 20 years. We always feel like family when we walk in the door. The pastries from Nadine's are always a Our family has been buying from Royal for over 20 years. We always feel like family when we walk in the door. The pastries from Nadine's are always a nice gesture, yet knowing they want what's best for you is even better. Buying your first brand new car is a nerve wrecking experience, but our guy Dave was extremely helpful, patient, kind, and honest. He didn't talk down to us, answered my 500 questions, gave us all our options and the pros and cons of each one. When we needed to hurry at the end to pick up our son from school, he nagged the detail crew and took the wrap for us. (Even though I'm pretty sure he saw our Darth Vader steering wheel cover on our crappy old trade in and wanted it for his soon to be Tacoma after we stupidly left it behind.) The finance gurus are amazing and helped us get a competive rate to actually fit our budget. We couldn't be happier with our new vehicle! Or the red roses blooming on our table after Dave gave it to my husband from behind and helped us find our Soul. More

"Above and Beyond" Our overall shopping experience was exceptional thanks to our extremely dedicated sales rep. Melissa Shelley. She went above and beyond to see that we Our overall shopping experience was exceptional thanks to our extremely dedicated sales rep. Melissa Shelley. She went above and beyond to see that we left satisfied, from taking us to multiple dealerships in the Royal family to at one point getting down under one of the vehicles to check on an option. The entire experience lacked for nothing, but her determination to make sure we were satisfied is what set it apart from other vehicle purchases in the past. More

Absolutely Excellent This is the second vehicle I have purchased from Royal Kia and I have to say this was one of the easiest experiences I've had with purchasing a car. M This is the second vehicle I have purchased from Royal Kia and I have to say this was one of the easiest experiences I've had with purchasing a car. Melissa was excellent and went above and beyond to make sure I got the vehicle that best suited my needs. More

Great Customer Service From the minute you walk on the property, there is a calm, friendly atmosphere with no pressure. Anchoret went above and beyond for us. She even helpe From the minute you walk on the property, there is a calm, friendly atmosphere with no pressure. Anchoret went above and beyond for us. She even helped me with the licensing with MVD and picked me up on the day I was getting my new car. Easy to talk to and listens to what the customer wants and delivers! More

Excellent and very professional. Tom Rice exceptual skills in customer service. Resourceful in finding the right vehicle for me. He made it easy and delightful. Def.asset to you de Tom Rice exceptual skills in customer service. Resourceful in finding the right vehicle for me. He made it easy and delightful. Def.asset to you dealership. Thanks Tom! More

Great Experience and Excellent Service We have known our Sale Consultant - Tom Rice at Royal Kia for 3 years now and it is a pleasant to him every time I visit to get maintenance on my 2012 We have known our Sale Consultant - Tom Rice at Royal Kia for 3 years now and it is a pleasant to him every time I visit to get maintenance on my 2012 Optima. I just recently traded my 2012 for a 2016 Optima - GREAT/AWESOME CAR!!! We had a outstanding experience at Royal Kia of Tucson and Tom Rice. Our sales consultant, Mr. Tom Rice, was extremely friendly, helpful and knowledgeable. Moreover, he really worked with us to get us a great deal on our new 2016 Optima. Everything about purchasing on our vehicle was easy and efficient. Tom Rice had all the answers, The entire process including all the paperwork and registration was done directly by Tom. The entire experience was excellent. I recommend Royal Kia of Tucson Speedway. Thank you again Tom Rice. Kurt and Donna More