Royal Kia

Kia Hometown Dealer's Personalized Event! It is a rare occasion to go for a test drive and be treated like Queen for the Day, it could only happen at Tucson's Kia Hometown Dealership. First, o It is a rare occasion to go for a test drive and be treated like Queen for the Day, it could only happen at Tucson's Kia Hometown Dealership. First, of all I I called because I received an email from Luis Fragozo for a gift for me for $50 to test drive a Kia, he said come down. Upon arriving I was greeted by Fragozp who told me the salesperson he set me up with was busy. He proceeded to get the keys to Kia Soul that I was interested in and off we went. I told him about having had a foreclosure in 2010, over a home equity loan, where I lost my home of 28 years, but that now I could count it as a blessing, in retrospect. I struggled to build up my credit, but somehow did it. Then the magical happened with River lintner, when we got back from the test drive. Lintner seemed like he was waiting with honest enthusiasm to continue helping me. Lintner was very efficient in explaining every step of the procedure, This was not my first time buying a vehicle, as I had purchased a new Kia Sedona in 2002, that served me in value and quality for 14 years. Lintner made it so special for me that I pulled over after leaving in my new Kia in gratitude for being treated like Queen for a day. I will admit that in my whole life I had never been given Beautiful Roses and the extra detail of putting a big red bow on my Kia and a picture completed my special purchase. I really wanted an Alien II, and I wanted an automatic, but it turned out that the only Alien II was a standard and I love it. I expected to get a remote key and was disappointed but call River and I may get one yet, as he is going to check with the parts department. I thought that is all that was used today and a busy woman like me needs one. I am sure it will work out. I am up for a promotion at my job and having a dependable vehicle I feel will seal my promotion. In the event of that happening it will be because of my purchase at my special hometown dealership where I know I will get great service and value. I am so proud to own a Kia and will tell ever everyone I know to go buy their vehicle from Tucson's Greatest Hometown Dealership. With my deepest gratitude and thanks, Patricia Moncada More

Great experience Melissa made my first car purchase a very positive experience. She was remarkably knowledgeable, friendly, and professional. Unlike other salespersons Melissa made my first car purchase a very positive experience. She was remarkably knowledgeable, friendly, and professional. Unlike other salespersons at other dealerships, I never felt like my inexperience was taken advantage of. Ultimately, I was surprised at how painless the process turned out to be. More

Excellent Care Our salesperson, Nick Nguyen was always helpful. He made sure we got the Kia Soul with the package we wanted and even the color we chose. As we actu Our salesperson, Nick Nguyen was always helpful. He made sure we got the Kia Soul with the package we wanted and even the color we chose. As we actually live closer to Sierra Vista, Nick made sure we could get our car checked over at the Sierra Vista Kia dealership. All in all, Nick and the Royal team helped make our car purchase a smooth one. And I really needed that attention as my 2015 Kia Soul, which I loved, had been totaled in an auto accident just the week before. Thank you, Nick. More

Awesome car-buying experience! After searching most of the car dealers in Tucson I was lucky enough to meet Melissa Shelley at Kia. Professional, personable, honest, knowledgeable After searching most of the car dealers in Tucson I was lucky enough to meet Melissa Shelley at Kia. Professional, personable, honest, knowledgeable, helpful, and a genuinely lovely person, are attributes that only begin to describe Melissa. In fact the entire Kia staff are simply wonderful. I will never buy a car elsewhere. 1 million thanks for being you! Martha E. More

Best Listening skills ever! I had no intension of buying a car this year! My car was totaled after an accident and I was forced to make a decision. I had purchased several cars I had no intension of buying a car this year! My car was totaled after an accident and I was forced to make a decision. I had purchased several cars from the Royal dealerships in the last 20 years and knew they would provide great service. I had the opportunity to work with Sean Holmquist in sales. He was terrific in helping me decide my financial options. He helped me determine which model and the features I was really looking for and he even went to Phoenix to get the car based on our discussion. I love the car he picked up for me, its Perfect! I appreciate Sean's ability to listen to my concerns and his knowledge. He is most respectful and personable and made my difficult situation easy and not so stressful. I will recommend Sean to my family and friends. Kelley H. More

Customer comes first All around great experience. Worked with what I had, explained in detail things I didn't understand, was able to ask questions freely. Highly recommen All around great experience. Worked with what I had, explained in detail things I didn't understand, was able to ask questions freely. Highly recommend this dealership. More

Great car salesman River has a promising future in Sales I want to thank him and the entire Kia staff for making it a pleasurable experience I plan to recommend Kia and River has a promising future in Sales I want to thank him and the entire Kia staff for making it a pleasurable experience I plan to recommend Kia and River to all my family friends. Thank you,, Patricia More

V8 Baby!! Having a female sales consultant made this a less daunting task. Melissa's honesty and friendliness was the main reason I got my Nissan truck. I wou Having a female sales consultant made this a less daunting task. Melissa's honesty and friendliness was the main reason I got my Nissan truck. I would never go to another sales consultant again. Thank you again Melissa!! More

Royal treatment Everyone went out of their way to go the extra mile to ensure we were making the right decision and we're placing ourselves in the right vehicle, we Everyone went out of their way to go the extra mile to ensure we were making the right decision and we're placing ourselves in the right vehicle, we felt comfortable about our purchase. Our sales staff financing organizer and assisting sales people were all top-notch kudos to everyone. Best regards, satisfied customers More

If you go to Royal Kia be prepared to be treated like family well, where to begin? i am a single woman who was looking for the best deal, like everyone, on a vehicle, perfect target for unscrupulous salesman. h well, where to begin? i am a single woman who was looking for the best deal, like everyone, on a vehicle, perfect target for unscrupulous salesman. however i have been treated CONSISTENTLY ( second time buying a Kia Soul within two years, first one totalled) extremely well. Alfredo is definitely not your typical salesperson. he has a really low key approach which, to be honest, left me a bit puzzled. you see i was not used to a gentle laid back demeanor when it comes to a sales pitch...if one is looking for a high powered in your face sales approach Alfredo would not fit the bill. honestly as our interactions increased i found myself not only appreciating his style but actually enjoying the process. i am so very impressed by him i referred him to my ex husband who now plans on trading his car & purchasing a new one....all facilitated by the gentle, hard working Alfredo! what a gem. thank you Alfredo, & my ex & i will be seeing you in the very near future. More