Royal Kia

2016 Sportage Lease From the first email inquiry about a Sportage lease to driving off the lot in our new car every interaction was professional. We were greeted and mad From the first email inquiry about a Sportage lease to driving off the lot in our new car every interaction was professional. We were greeted and made to feel welcome when we walked into the showroom and after a brief conversation with Dan he turned us over to Marcus to work with us. Marcus took the time needed to fully explain the leasing options, had multiple cars brought up for us to compare the different trim levels, he worked with Dan to give us a fair deal on our trade in and price for the new car. The entire experience was stress free and eliminated the potential for buyer's remorse. Over the years we have bought a number of new cars and we would rate Royal Kia at the top for customer service. Thank you Marcus. More

COULD NOT HAVE ASKED FOR MORE!!! WOW SIMPLY AMAZING!!!! I was referred to this dealership by a friend of mine. There were some scheduling issues with the first agent I intended to spe WOW SIMPLY AMAZING!!!! I was referred to this dealership by a friend of mine. There were some scheduling issues with the first agent I intended to speak with, but he was nice enough to set me up with someone different to get things started. Upon arriving to the dealership, I was greeted by Wendy. She introduced herself and the journey to finding the right car began. I told her my budget and was up front and honest with the fact that my credit is horrible. That did not stop her and Dan from working hard to help get me into the perfect car. Wendy recommended a 2014 Chevy Sonic, we did a test drive, ran some numbers and built a contract I felt comfortable with. I was able to drive the car off the lot that day, and come back the following day to sign the final paperwork. After leaving the dealership a different bank offered a lower interest rate and a better price(which I did not find out until the next day!) Wendy worked with my horrible credit history to find me a car I could not have been more happy with. This dealership really is built on honest, trustworthy, no hassle pricing, and non commissioned based sales people. Not one time through out the entire process did I feel pressured to buy this car. When I asked for a moment to step outside and collect my thoughts, Wendy was happy to let me take a moment, and even offered a bottle of water while I thought about it. This is the first time in 6 years that I have owned a car of my own and with the help of Dan Ivey and Wendy Ruhl that dream quickly became a reality for me. I rolled off the lot with a 2014 Chevy Sonic, with only 40,000 miles on it. The car itself is amazing and comes with a range of "stock perks" already included. It also qualifies as a Platinum level car(ask your sales rep. about the various levels, they are happy to explain the awesome advantages that come with each level.) If you are a first time buyer, or someone who believes you have no shot at owning a vehicle because of horrible credit, I am proof that you to can do it! All you have to do is walk in the door, and the amazing staff with take it from there. This dealership and team of employees has gained a loyal customer for LIFE. I would without a doubt recommend this dealership to ANYONE, no matter your situation. Visit Royal Kia and ask for Wendy!!! Thank you Wendy and Dan you both are life savers, and I owe you the world!!! More

Best auto shoping experience ever ! Went into Royal Kia to compare Optima with another vehicle I was looking at and the other vehicle could not come close to comparing with the Optima. Went into Royal Kia to compare Optima with another vehicle I was looking at and the other vehicle could not come close to comparing with the Optima. Marcus Benjamin was my salesperson and because of him this was the best dealership experience I have ever had. No hassels, everything went smoothly and comfortably. I have already recommended Royal and Marcus to several people. More

Excellent service My car broke a timing belt and Wendy help me find the car i needed at the right price. Wendy sure does provide great service. My car broke a timing belt and Wendy help me find the car i needed at the right price. Wendy sure does provide great service. More

Excellent service! Wendy was the best! I told her what I wanted and she was there to deliver!!! She was so helpful and I now consider her a friend :) She came in on he Wendy was the best! I told her what I wanted and she was there to deliver!!! She was so helpful and I now consider her a friend :) She came in on her day off to help me...I had been in to look at Souls a few months ago and I just got in a car accident making it urgent for me to buy and when I called Wendy, she came in on her own time for me!!!!! It doesn't get much better than that! More

Beyond Great! We loved how it truly was a no-hassle deal, and the service we received was beyond excellent! We went in with bad credit thinking we were not going to We loved how it truly was a no-hassle deal, and the service we received was beyond excellent! We went in with bad credit thinking we were not going to get into a vehicle, but Marcus and the Manager were an awesome team and took time out of their day to get us into a vehicle. Marcus is a great guy that made the time go by quickly with his humor and easy going personality. It was a great experience from start to finish. They made us feel special and went that extra step to ensure our happiness and get us into the Vehicle that we wanted and were looking for. Best car service and sales team in Tucson! More

Very Happy! Love my new Sorento!! Juan Vazquez is the best salesperson we have ever encountered! He is the reason we went ahead and purchased our car! So knowledg Love my new Sorento!! Juan Vazquez is the best salesperson we have ever encountered! He is the reason we went ahead and purchased our car! So knowledgeable and so helpful and friendly!!! Thank you Juan for the wonderful experience!!! More

Quality Service This has been by far one of the most friendly and reliable dealerships in Tucson. The staff is amazing and super kind. Wouldn't want to go anywhere el This has been by far one of the most friendly and reliable dealerships in Tucson. The staff is amazing and super kind. Wouldn't want to go anywhere else to buy a car! More

Wendy Ruhl Wendy went far and beyond helping me decide in my purchase / leasing..In all honestly many moments of wanting to walk out with my Audi. ..She did her Wendy went far and beyond helping me decide in my purchase / leasing..In all honestly many moments of wanting to walk out with my Audi. ..She did her best to make things work..Plus educate me on Kia..I think the manager stepping up was impressive because of a two day grueling experience in lack of knowledge and paperwork.I lost so much in sales plus my grandson almost got fired...Lack of knowledge was very time consuming. .stressing and of course fin a ncial loss...Wendy and Manager managed to put the deal together at the end...not feeling good about $1250 27 day deadline after trading my baby and wage losses because of lack of knowledge. .but happy to have a Kia experience. .Wendy you are fantastic in what you do...Manage thank you for coming forward to the mistakes of others..Benefits could have been more..but thank you More

Very good Very helpful from beginning to end thank you so much would tell others to go to your dealership for a car new or a used car Very helpful from beginning to end thank you so much would tell others to go to your dealership for a car new or a used car More