Royal Kia

Fantastic Customer Service!!!!!! I purchased a "like new" very LOW mileage 2014 Kia Sportage from Royal on 10/13/15, and dealt with Brandon and Joe. Brandon took us on a nice long te I purchased a "like new" very LOW mileage 2014 Kia Sportage from Royal on 10/13/15, and dealt with Brandon and Joe. Brandon took us on a nice long test drive and I was able to to drive the Sportage through curves, potholes, dips, and finally a smooth road. The Sportage has a great acceleration. Joe Sullivan did the appraisal on my 2011 Kia Soul and ended up giving me top dollar for my trade-in, which I was quite pleased with!!! Thank you Joe! Really, there was very little negotiating on the sales price of the Sportage as it was already reasonably priced. Brandon was kind enough to drive my husband and I to Village Inn and then pick us up as I am handicapped and unable to walk long distances. I ended up getting a great interest rate and longer period to pay off my car loan. The whole signing of documents didn't take long and while I was busy signing paperwork, Brandon had my car detailed and he even filled my gas tank up for me. Thank you Brandon for making my car buying experience a delightful one! You guys rock!!! My husband said these 2 salesmen are real professional and awesome too!!! More

Most Amazing Experience EVER!!! I never expected to walk out of the dealership driving a new car the same day! I was mostly on a fishing expedition expecting to be "hounded" by sale I never expected to walk out of the dealership driving a new car the same day! I was mostly on a fishing expedition expecting to be "hounded" by sales person after sales person. Brandon was the first to stop and ask if I needed help and from there on it was the most stress free experience I have ever had buying a car. He made sure first that I was comfortable, everything was done in his office - from start to finish. He and his manager and financial team did a great job finding a way to get me the type of car I needed and the price I could afford. I can't say enough about how wonderful Brandon Thornberry is...I have already recommended him and Royal Kia to at least six other people within the 2 days i have had my new (to me) 2014 Jeep Compass. Thank you again for such an easy, relaxed and wonderful way to buy a new vehicle. More

Best Experience I have ever had!!! I have never felt more welcomed and appreciated as a customer!! They made me feel like Royalty for sure!! I would highly recommend this dealership to I have never felt more welcomed and appreciated as a customer!! They made me feel like Royalty for sure!! I would highly recommend this dealership to everyone I know!! The entire process was smooth and easy!! The Sales Consultant, Brandon was polite, had a great customer manner, and excellent knowledge of all the products and services they offered. The New Car Team Leader, Daniel handled the financing with ease. They were all upfront and honest, something I have never really felt from a dealership. This is my 2nd vehicle from Royal Kia and I will be back in the future. Thank you again to everyone at the dealership for a relaxed, enjoyable and unpressured experience!! More

Welcome relief from the usual dealership experience! I was very pleased with Russell Rodriguez . His relaxing, customer-first, non-confrontational style--never once did I hear the dreaded "what do I have I was very pleased with Russell Rodriguez . His relaxing, customer-first, non-confrontational style--never once did I hear the dreaded "what do I have to do to earn your business today"--made for an enjoyable meeting. He showed me several cars, never trying to influence my decision but to show suitable models based on my needs and budget. Russell is the kind of person I'm comfortable working with going forward for any automotive needs. He's highly recommended if you want unpleasant car buying experiences to be a thing of the past. More

VERY happy with my Royal experience! I went to Royal after finding a car online. I ended up working with Sean Holmquist who was great. He was very thorough and up front about everything. I went to Royal after finding a car online. I ended up working with Sean Holmquist who was great. He was very thorough and up front about everything. I did not, in the whole time I was at the dealership, feel as though I needed to be stressed about negotiations or pressured into buying something I didn't want. I knew what I wanted and he helped me find it. I also felt they gave me an honest deal, something I didn't get with my last car purchase. Everyone I met at the dealership was very helpful and very courteous and overall the environment was very professional and comfortable. Aside from Sean, I also worked with Dan, the General Manager. The guy who did all of my paperwork and financing was also great (I wish I could remember his name!). I would definitely recommend going to Royal Kia if you are looking to purchase a new or used car. More

Super happy with Royal Kia Just purchased my second Kia with the expert, trustworthy help from Robert Prieto and Milton Bolton. Their friendly, no pressure assistance helped m Just purchased my second Kia with the expert, trustworthy help from Robert Prieto and Milton Bolton. Their friendly, no pressure assistance helped me make the best decision for which model to purchase. I am very pleased with the care and service I received from them and the other staff at Royal Kia. More

We finally got a car. After visiting : cactus auto, car world, orielly chevrolet & craycroft auto sales we ended up at Kia royal multiple things about Robert & the manager After visiting : cactus auto, car world, orielly chevrolet & craycroft auto sales we ended up at Kia royal multiple things about Robert & the manager Beto made our experience unforgettable. They helped us choose a smart and beautiful car something that they felt comfortable with. me and my husband being first time buyers wanted the nicest and the fastest but they humbled us and helped make the very best decision for our family. They spent hour's on top of hours making sure EVERY step of the process was absolutely in line with our needs. Thank you! More

Do not go elsewhere. You can't do better, and it can be fun My sales person was/is outstanding. For the first time in my life, it was actually fun to buy a car. My sales person was a very personable person. It My sales person was/is outstanding. For the first time in my life, it was actually fun to buy a car. My sales person was a very personable person. It felt like a friendship. Her name is Mellisa SHELLEY. I have never had such a pleasant and honest sales person before. If I ever need another automobile, I know exactly where to go! More