Royal Kia

excellent When we came to the dealership we test drove a Chevy and the atmosphere was an awesome feeling it felt positive. They listened to us and tried to help When we came to the dealership we test drove a Chevy and the atmosphere was an awesome feeling it felt positive. They listened to us and tried to help in any way they could. They weren't all about selling us into something we didn't want or need. We would recommend to friends and family. More

Personal Service has "Soul" We had been wanting to test drive a Kia Soul for some time. Our salesman Russell was top notch from the beginning. He was friendly and knowledgeable We had been wanting to test drive a Kia Soul for some time. Our salesman Russell was top notch from the beginning. He was friendly and knowledgeable and he really cared about our concerns. He suggested taking the car overnight so we could see how it drove over a long distance and that was a help. When we came back the next day Russell went above and beyond the norm to make sure we did not leave unsatisfied. I would highly recommend this dealership and this particular salesman. More

Recommend 100% buying from Kia Royal in Tucson, AZ I was having a very stressful time trying to find the exact Kia Optima I wanted until I spoke with Eli Griffith at Royal Kia in Tucson, AZ. I was extr I was having a very stressful time trying to find the exact Kia Optima I wanted until I spoke with Eli Griffith at Royal Kia in Tucson, AZ. I was extremely specific in the vehicle I wanted for a reasonable price. Eli was able to find me exactly what I wanted within hours with the exact price range I was looking for. Going through the car buying process at the dealership with Eli was the best experience I have ever had. He was courteous, friendly, forthright, and thorough. The process went much quicker than I expected and Eli even stayed late to finish the process from beginning to end. After everyone had gone home for the night Eli even followed us to the gas station to fill up the gas since there were no other service members to do it. I am in my dream car, I am extremely grateful, pleased, and delighted and it’s all because of Eli Griffith and Royal Kia. I would recommend their dealership 100%! More

Highly reccomend Royal Kia and Eli Griffith...AAA My daughter was having a very stressful time trying to find the Kia Optima she wanted and boy am I glad we finally found Eli Griffith and Royal Kia in My daughter was having a very stressful time trying to find the Kia Optima she wanted and boy am I glad we finally found Eli Griffith and Royal Kia in Tucson, AZ. Eli and Royal made the car buying experience actually enjoyable. They gave my daughter a generous trade-in allowance on her car, got her into the Kia Optima she wanted at a discounted price, and even got her financing through KIA Motor Company with an unbelievable low interest rate. Eli worked overtime on a Saturday night to ensure my daughter could drive off the lot in her new car and he even topped off the gas tank with his own credit card at a convenient service station just down the street from the dealership. I highly recommend Eli Griffith and Royal Kiat! More

Best car buying experience ever! Two weeks ago I bought a 10 year old yellow VW Beetle in excellent condition and I love it! When I went to the dealership (I am 65 year old lady and Two weeks ago I bought a 10 year old yellow VW Beetle in excellent condition and I love it! When I went to the dealership (I am 65 year old lady and I was by myself), I was afraid I would be talked into getting all the "extras" like additional warranties and accessories - but that didn't happen. Russell explained all the options in detail and he let me decide what I did and didn't want, He understood it was my decision to make and didn't pressure me all - he just wanted to let me know what they had available. They spent a lot of time and effort to get me an excellent interest rate even though I didn't have the best credit score, Several other employees came by and introduced themselves and said hello and asked if they could get me something to eat or drink. They were all so friendly - not just Russell. I will never go to another dealership, thanks to the special treatment I received from Russell - Royal Kia is the best! More

I Love My New Kia Soul! My mother and I were recently on the hunt for a used, reliable vehicle that would fit my needs as a first time car buyer. We were taken excellent care My mother and I were recently on the hunt for a used, reliable vehicle that would fit my needs as a first time car buyer. We were taken excellent care of by Tom Rice and he jumped through hoops in order to find us something that would accommodate me and my lifestyle. Being as I am only 20 years old my options were limited, and I was not looking to haggle. However, Tom managed to send me off the lot in a car I love with a price that I could very well afford. Our overall experience was incredible and I would highly recommend this dealership to anyone. Thank you Tom and Royal Kia! More

Excellent experience buying 2015 new Kia Sorento We just had an amazing experience buying a new Kia Sorento with Tom Rice at Royal Kia of Tucson. The whole process could not have been easier, simpler We just had an amazing experience buying a new Kia Sorento with Tom Rice at Royal Kia of Tucson. The whole process could not have been easier, simpler, or quicker! Tom listened to what we wanted in a vehicle, lined up the perfect test drive, and walked us through our options of financing and extras on the vehicle without any pressure at all. I got a fair and honest trade-in value on my old vehicle, and some amazing incentives on the new one. This is the second vehicle we have bought from the same dealership so we also received a returning customer incentive. We'll definitely be back for our next vehicle, and I'd thoroughly recommend Tom and Royal Kia to anyone in the market for a vehicle. Overall, we had a great experience, great customer service, and no-pressure from friendly people. More

Excellent Service! I wish customers would be treated like that in every car dealership. I would recommend to visit Royal Kia Preowned. They have very diversified selec I wish customers would be treated like that in every car dealership. I would recommend to visit Royal Kia Preowned. They have very diversified selection of vehicles. We bought great car! Thank you for a great job. More

excellent experience Russell and all of the employees we worked with today were great. It was a zero pressure, accommodating and pleasant experience. From the getting to d Russell and all of the employees we worked with today were great. It was a zero pressure, accommodating and pleasant experience. From the getting to driving of the lot, Russell was attentive and polite. I think that it is awesome they have my mother a dozen roses! This is a great business with great employees. I will recommend this dealership to anyone who is thinking about buying a car. More

Incredible first-time buying experience! Love this place! These guys set the bar high for my future buying experiences! This was my first time buying a car from a dealer, and I am amazed. Love this place! These guys set the bar high for my future buying experiences! This was my first time buying a car from a dealer, and I am amazed. Umberto got me financing on shaky credit, with a low down payment and Tom Rice got me into the car I was loving but didn't think I could get. Everything was explained very clearly, no games, no drama, and none of the ugliness that I was dreading coming into a dealership. I checked the numbers - my vehicle cost me far less than retail, plus the bonus of "Warranty Forever." Which means that all I have to do is maintain my car, and my engine and drive train are warrantied forever....that's a relief an a world where we end up making payments and repair bills at the same time. Plus, my car is sporty, fuel efficient, and smart - a 2012 Hyundai Elantra! I LOVE my car and I LOVE Royal Kia! Thanks Guys! More