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Royal Kia
Tucson, AZ
2,536 Reviews
Your Kia Dealership in Tucson, AZ
Welcome to the Royal Kia dealership!
Here at the Royal Kia dealership of Tucson, Arizona, we provide new Kia model sales, top-notch vehicle service, automotive financing opportunities, and plenty of ways to save, to drivers in Sierra Vista, Green Valley, Eloy, and Wilcox, and other locations in the greater Pima County area.
From our sales team, find guidance on the Kia vehicle fit that’s right for you! From the Forte sedan to the Soul CUV to the Sedona minivan to the brand-new Seltos and K5 models recently added to our lot, we’ll help you find the best Kia for your budget and driving lifestyle!
Elsewhere, the Royal Kia Service Center provides top-notch, high-quality automotive service in addition to our parts center. If we don’t have the auto part or accessory that you need in stock, we’re happy to have it delivered and installed at your earliest convenience.
If you’re planning to finance your next ride, get a head start by getting pre-approved for credit online. That way, our team here at Royal Kia can make your visit as quick as possible, spending less time filling out paperwork so you can get behind the wheel of your next ride in no time!
For more information, please contact our team online, over the phone, or on-site. We hope to hear from you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,536 reviews
December 31, 2013
Without question, my experience with the Royal Kia family Without question, my experience with the Royal Kia family and Dan was exemplary. Dan demonstrated the behaviors that define excellence in customer Without question, my experience with the Royal Kia family and Dan was exemplary. Dan demonstrated the behaviors that define excellence in customer satisfaction. Dan listened. He was approachable, friendly, detailed and patient through out the purchase experience. As a result, I have a vehicle that meets my needs and I could not be more pleased. Thank you Dan for providing a seamless experience. To Lu and Rhonda, thank you for your efforts on my behalf. I am deeply appreciative. More
by SBissell
Employees Worked With
Lu Fragozo, Dan Ivey
December 29, 2013
We ended up purchasing two vehicles from Dan. The experience with Dan and Kevin was great, they were extremely helpful and very friendly. We never felt pressured. We went in with a strict budget an experience with Dan and Kevin was great, they were extremely helpful and very friendly. We never felt pressured. We went in with a strict budget and they came well within the budget and even saved us money in the end. We will always be a loyal customer. More
by adamcalli
December 27, 2013
the salesman and the manager of the facility were excellent. We received excellent customer service. time spent there was shorter than other car buying experiences. excellent. We received excellent customer service. time spent there was shorter than other car buying experiences. More
by jackieblue
Employees Worked With
three
December 27, 2013
Wonderful service and excellent staff.Eli gave a thorough overview of the car and all the extras you can buy. He was fun and personable. I love my new KIA from Royal Kia. overview of the car and all the extras you can buy. He was fun and personable. I love my new KIA from Royal Kia. More
by rblue
Employees Worked With
Eli Griffith
December 24, 2013
Lu was fantastic. We brought our two young sons with us to see how seating would work with the car seats, and they didn't phase him (even when the eight month old was crying his lungs out during a test dri to see how seating would work with the car seats, and they didn't phase him (even when the eight month old was crying his lungs out during a test drive). The pre-owned we purchased was listed below KBB, so haggling was not necessary. We also got what we wanted for our trade in without having to negotiate (my husband was almost disapointed with how easy the process was...go in expecting to fight). Seriously though, we would definetly recommend and return to Royal Kia. More
by SharonPriest
Employees Worked With
Luis "Lu" Fragozo
December 21, 2013
I can't thank Lu enough for the experience I had purchasing my vehicle. My old car was totaled by a fire and I had to find something. The last time I had been to a dealership was in 1975! Warnings w purchasing my vehicle. My old car was totaled by a fire and I had to find something. The last time I had been to a dealership was in 1975! Warnings were coming in from well meaning friends, careful..take someone with you..aargh, they will change prices on you, good guy vs bad guy. I assumed incorrectly that I would have to purchase an '07 or older. I warned Lu ahead of time that I might be a bit emotional (still raw from losing my old car) and he treated me with the utmost respect and professsionalism. After discussing my financial situation he assured me that I could afford something newer than an '07.SERIOUSLY? He was so right. I am now a proud owner of a 2012 Toyota Camry that I am enjoying immensely.Peace of mind knowing I can drive to see my grandbabies and not worry anymore about breakdowns or having to drive home before dark. It was the first car I looked at and test drove. I was sold. It took less than an hour to wrap it up. I am trying to convince my Phoenix relatives to check out Royal Kia next time they want to buy a vehicle. And to ask for LU! More
by LorettaGuild
Employees Worked With
Luis "Lu" Fragozo
December 20, 2013
MY NAME IS ANNIE YANSKEY AND IN ALL MY YEARS OF DEALING WITH ROYAL KIA SERVICE, ERIC HAS ALWAYS SHOWN CONSIDERATION, UNDERSTANDING, AND EXPLAINS THINGS IN TERMS THAT I UNDERSTAND. DURING ANY SERVICE ISSSU WITH ROYAL KIA SERVICE, ERIC HAS ALWAYS SHOWN CONSIDERATION, UNDERSTANDING, AND EXPLAINS THINGS IN TERMS THAT I UNDERSTAND. DURING ANY SERVICE ISSSUES. WHEN MY KIA FORTE HAS BEEN IN FOR SERVICE HE CALLS TO TELL US THE PROGRESS OF THESE ISSUES. ROYAL KIA, YOU ARE FORTUNATE TO HAVE SUCH AN OUTSTANDING EMPLOYEE AS ERIC. I JUST PURCHASED A "NEW" 2014 KIA FORTE, AND THE TURNING FACTOR IN PURCHASING FROM ROYAL KIA WAS THE SERVICE THAT I HAVE RECIEVED IN THE PAST YEARS AND THE INFLUENCE OF ERIC. ANNIE YANSKEY TUCSON, ARIZONA DECEMBER 20, 2013 More
by HenryIV04
December 14, 2013
Thank you Royal Kia for restoring my trust in a dealership. From the first phone call from Terry to the dozen red roses as I drove my new Kia Soul off your lot, I was impressed with the honesty of dealership. From the first phone call from Terry to the dozen red roses as I drove my new Kia Soul off your lot, I was impressed with the honesty of your staff. They did what they said. They listened to my concerns. They didn't pressure me or try to sell me anything I didn't want to buy. Eli took time to hear what I had to say and then match me to just the right model and help me decide on whether a lease or a purchase made sense for me. As hard as it might be to believe, he felt like a trusted friend very soon after meeting him. Your staff met my expectations 110%. And this from a woman who HATED the thought of buying a new car! I know that I will be singing the praises of Royal Kia for the foreseeable future. I've already recommended you to a good friend and told at least 6 others about my experience. Your staff created a devoted customer in a very short time. I guess the part that sold me most on Royal Kia is that I was treated with respect. Again, my sincerest thanks for making this car buying experience far and away the best of my life. And, that is no exaggeration. More
by joboland47
Employees Worked With
Terry O., Eli Griffith
December 12, 2013
I'll start with the fact that even though I haven't dealt much with car dealerships, I'm not their biggest fan in general... However, I had a really great experience with Royal Kia! I worked wi haven't dealt much with car dealerships, I'm not their biggest fan in general... However, I had a really great experience with Royal Kia! I worked with Tom Rice and he was so kind and understanding! Looking for another car now wasn't the joyous experience I was planning it to be in a few years. I was in an accident, I was screwed over it by an insurance company, and I was very distressed. I was afraid I'd make the wrong decision under so much pressure in my life.Tom totally understood that and was trying to put me at ease - certainly not placing any additional pressure I didn't need on me. I'm not sure if this is a common practice or not, but seeing me agonize over the decision, he let me just put a 24-hour deposit on the car I thought I wanted and let me sleep on it and think some more. The buying process was very easy. I didn't use financing, so I can't comment on that. Tom was even sweet enough to bring my old car home as I live alone. In addition to liking this particular car, I was also tempted by the lifetime warranty on the drivetrain offered. I didn't know it wasn't offered by all Royal locations, though. You get it only if you buy your vehicle from Royal Kia specifically. It comes with a bit of rigid rules as far as maintenance goes, but it's still nice protection to have, considering it's free with the purchase. Btw, I did not buy a Kia, and while the advantages of Kia were mentioned to me in passing when I was deliberating my purchase, there was absolutely no pressure to buy a Kia. I also felt I got a very good deal, particularly in comparison to other local dealerships. I wouldn't buy a car sight unseen, even if it happens to be cheaper. I'm really happy with my experience! Now, let's hope everything goes well with the car... I only bought it a few days ago. Oh, I almost forgot something! I even got a dozen of beautiful roses as a token of their appreciation and a way to congratulate me on the new car. Now that's a royal treatment! :-) More
by mariad
Employees Worked With
Tom Rice
December 04, 2013
Rudy Ruiz was very helpful and knowledgeable in helping my wife and I find the perfect van for our growing family. We purchased a 2011 Kia Sedona. We have had the van now for 2 months and have had no issue my wife and I find the perfect van for our growing family. We purchased a 2011 Kia Sedona. We have had the van now for 2 months and have had no issues. We were able to take the van on a trip to Disneyland. I highly recommend Royal Kia for their customer service and knowledge of finding the right vehicle for you. Rudy is the guy to go to when looking for the perfect vehicle for your family. More
by desertstud777
