Royal Kia

IT WAS THE BEST CAR BUYING EXPERIENCE WE EVER HAD! JUAN ALLOWED US TO TEST DRIVE SEVERAL VEHICLES AND NOT ONCE DID WE FEEL ANY PRESSURE IN BUYING A CAR. WE FOUND THE EXACT VEHICLE MY WIFE WAS LOOKING FOR A ALLOWED US TO TEST DRIVE SEVERAL VEHICLES AND NOT ONCE DID WE FEEL ANY PRESSURE IN BUYING A CAR. WE FOUND THE EXACT VEHICLE MY WIFE WAS LOOKING FOR AND JUAN MADE THE DEAL HAPPEN. THANKS TO ALL AT ROYAL KIA INCLUDING DONALD WHO HAD EMAILED US TO BRING IN OUR TRADE TO START THE DEAL ROLLING. THANKS AGAIN!!!!! A+++++++++++++++++ More

I had such an amazing experience at Royal Kia Used Cars I had such an amazing experience at Royal Kia Used Cars that I would have no problem highly recommending this dealership to anyone looking for a use I had such an amazing experience at Royal Kia Used Cars that I would have no problem highly recommending this dealership to anyone looking for a used car. I was able to schedule an appointment and upon arrival Paul Juell had the vehicles I was interested in test driving ready to go. It was a low pressure situation. The sales staff was informative. My questions were answered. When it was time to talk dollars and cents they were no nonsense. I told them what I was able to pay and what it would take for me to purchase a vehicle that day, and they made it happen. I left the dealership feeling really good about my purchase and I felt like both sides accomplished their objectives. Royal made some money and I got into a 2005 Jeep Liberty that my wife is happy with. All at the right price. What a great experience. Oh yeah, I got a rocking warranty included with the purchase of the jeep. Thanks Royal. Thanks Paul and Beto for knowing how to treat a customer! I will be back next time I'm looking for a vehicle. More

Taking a car into Royal Kia is a very pleasant experience. The service is absolutely top-notch and the service managers are wonderful to work with. They go over, step-by-step, what they are goin experience. The service is absolutely top-notch and the service managers are wonderful to work with. They go over, step-by-step, what they are going to do and how long it is going to take. If something unexpected comes up, they sit down with you, face-to-face and explain the change and what the impact will be, positive or negative, and how much it will cost. They do nothing without the customer's input. Shawn Aranda is my "personal" service person and I feel I can ask him anything and he will shoot straight with me. He knows my car so he does not have to re-educate himself everything I take my car in. He is a consummate professional and only has his customer's best interest at heart. Royal Kia is like a family and each customer is just an extension of that family. They, and Shawn, really treat you right. More

We visited your location in search of an auto we had seen on line. Upon meeting Mr. Vazquez and being escorted to his work station, we were immediately impressed with his professional attitude. He quickly de on line. Upon meeting Mr. Vazquez and being escorted to his work station, we were immediately impressed with his professional attitude. He quickly determined the auto we wanted had been sold. He did not try to sell us a different auto, instead he searched all local KIA locations and was able to find the same auto at a different location. He drove us to that location to see the car which had not yet been processed for public viewing. We did buy the auto and Juan was there from start to finish. He went over the paperwork and explain everything to our satisfaction. What is unique about our experience with Juan is that at the location where we bought the auto, we had previously met a sales person who works there, however, the quality of Juan's customer service and professionalism made us want to work with Juan. We are happy to recommend Juan and KIA to everyone in the market for an automobile. Juan Vazquez is certainly an organizational asset in the customer service arena and this is why we want others to know about our experience with Juan. Chet and Hope More

Royal is a stress-free, hassle-free dealer to shop for a car. The inventory is large, the prices are great and the sales people are really interested in getting just what you want. You are treated more li car. The inventory is large, the prices are great and the sales people are really interested in getting just what you want. You are treated more like a partner than a customer. This is the 7th Kia I have purchased from Royal so they must be doing something right. Tom Rice was friendly, more than helpful and worked his hardest to get me the right deal. I would recommend Royal Kia and their cars to anyone. Quality, price, and reliability is what Kia is all about and Royal lives up to those standards 100%. The roses you get for your purchase aren't bad either. More

We recently purchased our 2nd used Kia and we are extremely pleased. The professionalism of the company is so rare in a car dealership and Oscar Delgado was so honest and accommodating that the expe extremely pleased. The professionalism of the company is so rare in a car dealership and Oscar Delgado was so honest and accommodating that the experience was painless. He gave us all the time needed to decide on the right car, which included several test drives in the Soul. We are sold on Kia and their commitment to the customer, and especially Oscar, who was a pleasure to deal with. More

We found Kyle very informative, personable, and professional. It was a very enjoyable day and we look forward to purchasing our 7th Kia in three years. professional. It was a very enjoyable day and we look forward to purchasing our 7th Kia in three years. More