
Royal Kia
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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We have owned an Isuzu, from Royal Isuzu, for 9 years and have been thrilled with the honesty and customer service in the Service department (Dave Loper) and the reliability of our vehicle. Therefore, it wa have been thrilled with the honesty and customer service in the Service department (Dave Loper) and the reliability of our vehicle. Therefore, it was an obvious choice to return to Royal to purchase our "new" used car last week. We worked with Brandon Wood who was very professional and very easy to work with. Again, we were thrilled with the honesty, the ease of the sale and the pleasant experience that Brandon provided. Thank you very much, Brandon, Dave, and Royal! More
I usually hate car salesmen. Lou was so different. What I liked about him was not pushy at all & spoke to me as a person. We were just looking at cars but wound up buying one. He was great to work with. liked about him was not pushy at all & spoke to me as a person. We were just looking at cars but wound up buying one. He was great to work with. More
Kyle is a knowledgeable, patient, and energetic salesman. Royal Kia and Kyle Hendereon have provided us with our best car buying experience to date. We highly recommend Royal Kia. Royal Kia and Kyle Hendereon have provided us with our best car buying experience to date. We highly recommend Royal Kia. More
I could not understand the reasoning of why they were trying to sell me a car that was more then what I wanted to pay for. I went to look at one car (first car) $6000, was shown a different car (second c trying to sell me a car that was more then what I wanted to pay for. I went to look at one car (first car) $6000, was shown a different car (second car) $11000, but they wanted to sell me a totally different car (third car) $13500, because of my credit and down payment. Did not consider the first car when shown the second car. The second car was more then practical and fit our tastes. When financing came around we were shown a third more expensive car, they said the bank would loan us money for that one, but needed more money down for the second car. I could not understand. Also, they let us take the third car home over the weekend to try it out. We investigated the vehicle and found so many bad reviews on it, including issues that the car we were driving had. "Check Engine" light was on, passenger air bag sensor faulty. Etc..... More
Very good, shown a variety of vehicles, stayed within my budget.Would recommend the dealership for being very low key, not pushy or using tricks to get me to buy a vehicle. budget.Would recommend the dealership for being very low key, not pushy or using tricks to get me to buy a vehicle. More
I've worked with a lot of dealerships for purchasing used and new vehicles, but I always come back to Royal Kia of Tucson. They treat you right. They are very courteous and customer oriented. I was impressed and new vehicles, but I always come back to Royal Kia of Tucson. They treat you right. They are very courteous and customer oriented. I was impressed the first time we went looking for a car, but thought to myself that this must be a gimmick like the other car dealerships have; but I was wrong. They care about you, your car, and the relationship they have with their customers. More
I had a very nice time and everyone was very helpful ...CC was above and beyond as a sales person...Very likeable, freindly and most important knew information that I was concered about ... ...CC was above and beyond as a sales person...Very likeable, freindly and most important knew information that I was concered about ... More
I was really impressed with this dealership. The person I worked with (Rudy Ruiz) was very friendly and did a great job helping me find the right car. The customer service combined with features like a non-c worked with (Rudy Ruiz) was very friendly and did a great job helping me find the right car. The customer service combined with features like a non-commission sales staff, KBB values displayed in the car windows and a "forever warranty" offered with most cars, I found myself wanting to buy from this dealership even before I had decided on a car. This dealership will definitely be on my radar the next time I'm car shopping. More
I just recently purchased a 2013 Kia Rio at Royal Kia in Tucson Arizona. When I stopped to look at cars I was met by Oscar Delgado, and immediately knew that he was the person that I wanted to work with on Tucson Arizona. When I stopped to look at cars I was met by Oscar Delgado, and immediately knew that he was the person that I wanted to work with on the purchase of my new car. First of all Oscar was NOT the usual salesman that put pressure on you to purchase a new car today, after looking at Kia's for awhile, I told Osacar that I wanted to go home and think about it over the week-end, and he said that probably is a good idea, because we want you to be happy with the car before you buy. I came back on Monday morning, and was met by Oscar, and as always he had a genuine smile, and I knew that he was a family man before he even talked about his family, and he was saying that family means everything to him, and always comes before anything else in his life. Osar was always honest with me, and took me through the whole process of buying a car, before we started the paperwork. I worked in sourcing, and hiring for a corporation many years before retiring, and I got to know good and honest people pretty well,and I was NOT wrong with Oscar...When I buy my next new Kia, I can only HOPE that Oscar is still around. Sincerely, Tom Fowler Tucson, Arizona More
excellent consumer service they helped us to buy and I will definitely recoomend royal kia to my friends and othersWish Yoy a merry Christmas and a happy new year ........................................ will definitely recoomend royal kia to my friends and othersWish Yoy a merry Christmas and a happy new year .............................................. More