Royal Kia

I blew into the Kia dealer at 4:00 on the Friday of Labor Day Weekend. I met CC and told her that I only had 45 minutes to purchase or lease a car. (Long story). CC and I talked about what I needed and I Day Weekend. I met CC and told her that I only had 45 minutes to purchase or lease a car. (Long story). CC and I talked about what I needed and I wasn't sure if I should lease or purchase a pre-owned vehicle. CC and I chatted and then she took me out on the lot and showed me the Kia Forte because it was the car that fit my budget. I loved to car, but had to get to a function at my son's school, so they put a plate on the car and I drove it off the lot. I later returned to complete the paperwork and CC walked me through everything and it was the simplest and fastest deal I have ever done on a car. I don't have one bit of regret, I love my new car! More

In appreciation of Juan and his friendly service - My In appreciation of Juan and his friendly service - My husband Michael and I were on a fast track to purchase a new vehicle. We live 4hrs away from T In appreciation of Juan and his friendly service - My husband Michael and I were on a fast track to purchase a new vehicle. We live 4hrs away from Tucson, in very rural New Mexico, thus car shopping is not an easy endeavor. We compared 7 models of hatchbacks at various dealerships. Juan stood out prominently. Juan is a gentleman. He was knowledgeable, communicated clearly, and listened to our questions so that he understood what our priorities were in choosing the right vehicle for our needs. We have already told our friends that if they are in the market for a new car, we recommend Royal Kia as a great dealership, and specifically say "ask for Juan!". More

Juan was friendly, informative, helpful, and above all, a person that was true to his word. The whole experience, while a little lengthy, was pleasant. I will recommend Juan to all my family, friends, and as person that was true to his word. The whole experience, while a little lengthy, was pleasant. I will recommend Juan to all my family, friends, and associates, who might be in the market to purchase a used or new vehicle. Royal Kia has earned our business by having team members like Juan. Thanks for this opportunity to say a kind word about a great guy. More

The team at Royal Kia was so friendly and helpful. I just purchased my 2nd vehilce from Royal automotive and it couldn't have been easier. Thank you to Eddie Madigan for all the time and effort put into fi purchased my 2nd vehilce from Royal automotive and it couldn't have been easier. Thank you to Eddie Madigan for all the time and effort put into financing my new car and to Ken Lewis for explaining each step of the process and treating me so well. Trey is helpful and handsome...thanks for the patience over my multiple visits to Royal. I had contact with many employees over several 'browsing' trips and everyone was helpful, friendly and answered our questions without hesitation. So far I love my new Optima!! And buying a new car was pretty painless!!! More

Excellent experience from start to finish. My sales consultant, Brandon Wood was the main reason. He is knowledgeable, informative, patient and customer oriented. Brandon listens, doesn't push but of consultant, Brandon Wood was the main reason. He is knowledgeable, informative, patient and customer oriented. Brandon listens, doesn't push but offers suggestions that met my specific car needs. He also remained with me throughout the car buying experience. I wasn't shuffled from one office to another which was very unique and definitely appreciated. When picking up my new car Brandon made sure I understood how everything worked and even connected my cell phone which would have otherwise taken me forever reading the manual. The entire staff at Royal went out of their way to treat me as a person and not a number which made this my best car buying experience ever. More

From beginning of our car buying experience to the end Steven Blasek was wonderful! He was attentive & he made us feel like we were valued customers not just numbers he needed to rack up for his sales quo Steven Blasek was wonderful! He was attentive & he made us feel like we were valued customers not just numbers he needed to rack up for his sales quota. In fact we liked him so much 2 days later we went back & helped our daughter finance a car! If Kia sold trucks we would finance a truck for my husband with him. Thank You Steven for making buying a car so pleasant! I just wish the salespeople's workspaces were bigger! That's my biggest complaint. It is not comfortable to have to fill out paperwork in a cramped office filled with 3 people. More

I took my Kia Sedona in for service because I was getting steering wheel vibration. Scott called to let me know what was wrong and that I'd need a set of tires ($400) and a number of other parts that needed steering wheel vibration. Scott called to let me know what was wrong and that I'd need a set of tires ($400) and a number of other parts that needed to be replaced from normal wear. I was thinking about trading soon and mentioned that to Scott. He said he has recently bought a 2011 red Sedona. Red being my wife's favorite color I asked if they had any more red Sedonas. One had come in on the truck that day. I asked about it and he said he'd have Eddie call me with the trade-in value of my current Sedona. Eddie called with a favorable trade-in and told me about the current incentives that were being offered so he said he'd have a sales person check my credit and get a pay-off on the Sedona. That Sales person was "CC" and she was great to work with. When she called she had all the numbers already worked out including the financing. When I got to Royal about an hour later I was greeted by "CC" with a big smile, a handshake and a "Welcome". She already had everything in motion. She went through all the paperwork and options, explaining everything as she went. Even though it took about 3 hours to go through the process, I'd have preferred 20 minutes, "CC" was always making the experience an enjoyable one. Scott even came by to see how I was doing. When the Royal ad says "No Pressure" it really is true. I felt relaxed and comfortable. Thanks to all the Royal employees for a great experience, but especially to Scott, Eddy and the sales person I know, "CC". More

Gerry Reisig professionalism is unsurpassed! The service I received was immediate, friendly and she stayed with me through the entire buying process...no hand-offs to other employees! I bought a beautiful c I received was immediate, friendly and she stayed with me through the entire buying process...no hand-offs to other employees! I bought a beautiful car at a beautiful price, but the service was priceless. Thank you Gerry! You made buying a car a wonderful experience! More

My husband and I are very pleased with the service we received from CC and everyone we met at Royal Kia. We came in to look at a specific used vehicle we had seen on-line. It had been sold, but what we e received from CC and everyone we met at Royal Kia. We came in to look at a specific used vehicle we had seen on-line. It had been sold, but what we ended up buying met our needs even better. CC was extemely helpful in finding a similar vehicle, but there was never any pressure to buy. She explained everything during the buying process very clearly. I have already told several people about our great experience and will definitely recommend Royal to others. More

We highly recommend this car dealership. The fact they are non-commisioned makes a huge & welcomed difference in how they do business. It was actually enjoyable to buy a vehicle at Royal Kia. They, Eli Gr are non-commisioned makes a huge & welcomed difference in how they do business. It was actually enjoyable to buy a vehicle at Royal Kia. They, Eli Griffith & Kevin Cravo, went far & beyond their call of duty to make sure we were not just satisfied customers, but HAPPY customers! We will definitely buy our next vehicle from Royal Kia, if we ever need to. The package offered to us guarantees a very long life on the vehicle we purchased. Very happy customers, Tony & Pam Spears More