
Royal Kia
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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This was the best experience I've had at a dealership. Oscar Delgado was really nice and honest, and the most that I liked about him was that he did not pressure me and he explain me every detail. Also, O Oscar Delgado was really nice and honest, and the most that I liked about him was that he did not pressure me and he explain me every detail. Also, Oscar was very patient with me, and helpfull in the process, and he gave me all the discounts that he had available at that time, without hiding anything. The dozen red roses my wife received after the purchase was a very special touch. She loved it! Thank You! Jose Luis Rosales More
Probably the best and easiest car buying experience I'll ever have. Nice inventory, no pressure, very helpful staff. Humberto seemed knowledgeable about the cars and was very low-key. Humberto delivered as ever have. Nice inventory, no pressure, very helpful staff. Humberto seemed knowledgeable about the cars and was very low-key. Humberto delivered as he promised on a couple of minor items. At most other dealers I've bought from once you're out the door, your out of mind. Not so with Humberto. It was a very pleasant buying experience. More
Excellent customer service, Chuck listened to what our needs were, and delivered as promised. No funny business or haggling, just a straight forward working relationship. We made the right choice to come needs were, and delivered as promised. No funny business or haggling, just a straight forward working relationship. We made the right choice to come to Royal Kia to buy our used truck. Chuck and the rest of the staff went above and beyond to make our buying experience enjoyable. My wife and I were very grateful for the help and the beautiful truck that we bought. Thanks again, Wendell and Carolyn Holmes More
Having purchased two dozen or more cars over many years, I have NEVER had the positive experience I had a Royal! And 90% of that feeling is because of Oscar. From our first encounter when I first drove up I have NEVER had the positive experience I had a Royal! And 90% of that feeling is because of Oscar. From our first encounter when I first drove up, determining which vehicle was best for me and making the process and paper work quick and efficient is first rate service! Oscar quickly became my friend--so personable, sincere and truly helpful--and I do appreciate him. A good man indeed. I will be delighted to recommend Royal, specifically Oscar, to anyone I associate with. [as a side note, I do not understand your 'optional' question--it makes little sense to me...] More
This was my first ever car buying experience and with the help from CC and the crew out at Royal Kia it was a no pressure, friendly, and fun experience. I got the car I wanted at the price I wanted and they help from CC and the crew out at Royal Kia it was a no pressure, friendly, and fun experience. I got the car I wanted at the price I wanted and they went above and beyond to make sure everything was great. They even gave me a fair price on my turn in. More
My tenth car purchase was my favorite, thanks to these My tenth car purchase was my favorite, thanks to these dealers. I showed up with suitcase in hand and said I needed a car to leave, and within hours, My tenth car purchase was my favorite, thanks to these dealers. I showed up with suitcase in hand and said I needed a car to leave, and within hours, I had driven 4 vehicles and decided on what I most liked. What I appreciated was that they started with my budget, not with a particular car, sorted what was available and further sorted to my specifications. It was a very pleasant experience, untainted by pressure, and with some lovely gifts. I will go back if need be, but I think I've got a car that will last. More
We came to Royal KIA after being bombarded by the salesmen at Jim Click -- commission driven baboons-- we caught them in several lies regarding "Wait right here, I'll go ask my manager". But of cour salesmen at Jim Click -- commission driven baboons-- we caught them in several lies regarding "Wait right here, I'll go ask my manager". But of course the manager knew nothing of the "deals" the salesman promised us. Just so sick of the circus act! When we arrived at Kia we were greeted by Oscar who explained that he wasn't on commission and was there to help us with any questions. The numbers on the car we were interested in were presented to us in a professional manner and displayed in a spreadsheet---no magic act with the "manager". I just can't say enough about being treated like an intelligent human being and leaving with a quality of service and vehicle we were searching for! Thank you! More
My purchase of a new car at Royal Kia was a very positive experience. Our salesman, Humberto Rodriguez was very knowledegable of the product, answered all of our questions and did not pressure us to buy. He experience. Our salesman, Humberto Rodriguez was very knowledegable of the product, answered all of our questions and did not pressure us to buy. He put together a "great" deal and allowed us to make our own decision. The sales manager and facility manager stopped by and greeted us and presented my wife with a dozen roses, this is service "above and beyond" as far as I am concerned. I have every confidence that any problems that I have with my new car will be met with the same degree of professional attention to detail. More
I had a great experience buying my Mazda. Ken was extremely helpful, and he was able to get everything that I needed in a timely manner because he knew that I needed to get my daughter to a birthday extremely helpful, and he was able to get everything that I needed in a timely manner because he knew that I needed to get my daughter to a birthday party by 2. More
I have never been treated with such respect and courtesy I have never been treated with such respect and courtesy when buying a car before , especially after i explained our medical and financial problems . I have never been treated with such respect and courtesy when buying a car before , especially after i explained our medical and financial problems . Mr. Lewis was absolutley wonderful , we had our grandchildren with us and his first concern was to make them comfortable and secure in the childrens area where everyone could watch them , so that we could concentrate on the details of our purchase. His kindness , integrety and consideration was above exemplary. We have already recommended him and Royal Kia to 2 of our friends. Mr. Lewis is an asset to your company. With much appreciation , Mrs. Mary Minor More