
Royal Kia
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Our family has dealt with the Royal dealer family for years and have always had a pleasant experience. Yes, dealing with a car dealer can be pleasant! We have nothing but high praise for Humberto and t years and have always had a pleasant experience. Yes, dealing with a car dealer can be pleasant! We have nothing but high praise for Humberto and the overall Royal Kia family. We do extensive research prior to purchasing/selling a car, and the price on our new Kia was very fair. The price offered for our older vehicle (not a trade--Royal offers a purchase price for your used vehicle that is not connected to the price on the vehicle you want to purchase) was higher than we expected. We love the way Royal does business--the price is the price, and there isn't the unpleasant haggling over price or trade-in. We wish all dealers operated this way--no anger or frustration, and no feeling that anyone was trying to rip you off. Fair prices, great Kia products, and pleasant salespeople: who could ask for more. Oh, and previous experience with Royal's service center has always been great! More
I have bought 2 used cars from Royal KIA, both I have bought 2 used cars from Royal KIA, both experiences were great! The employees were very professional & down to earth. The sales men were not a I have bought 2 used cars from Royal KIA, both experiences were great! The employees were very professional & down to earth. The sales men were not at all pushy or wanting to "make a sale" . They let me measure my options & decide all on my own if I was ready to purchase another car for my situation. I would highly recommend this dealership for a first car owner experience! Kyle Hook rocks!! Go see Kyle!!! Trey was awesome too : )They were both excellent men to deal with!! Thank you Royal KIA!! More
Chuck was absolutley great to work with. He was very easy and pleasant not pushy. He gave us up front prices from the beginning with no added prices later. Everyone was friendly and skillful. I will never bu and pleasant not pushy. He gave us up front prices from the beginning with no added prices later. Everyone was friendly and skillful. I will never buy form another dealership More
This was the best experience I've had at a dealership. Oscar Delgado was really nice and honest, and the most that I liked about him was that he did not pressure me and he explain me every detail. Also, O Oscar Delgado was really nice and honest, and the most that I liked about him was that he did not pressure me and he explain me every detail. Also, Oscar was very patient with me, and helpfull in the process, and he gave me all the discounts that he had available at that time, without hiding anything. The dozen red roses my wife received after the purchase was a very special touch. She loved it! Thank You! Jose Luis Rosales More
Excellent customer service, Chuck listened to what our needs were, and delivered as promised. No funny business or haggling, just a straight forward working relationship. We made the right choice to come needs were, and delivered as promised. No funny business or haggling, just a straight forward working relationship. We made the right choice to come to Royal Kia to buy our used truck. Chuck and the rest of the staff went above and beyond to make our buying experience enjoyable. My wife and I were very grateful for the help and the beautiful truck that we bought. Thanks again, Wendell and Carolyn Holmes More
Probably the best and easiest car buying experience I'll ever have. Nice inventory, no pressure, very helpful staff. Humberto seemed knowledgeable about the cars and was very low-key. Humberto delivered as ever have. Nice inventory, no pressure, very helpful staff. Humberto seemed knowledgeable about the cars and was very low-key. Humberto delivered as he promised on a couple of minor items. At most other dealers I've bought from once you're out the door, your out of mind. Not so with Humberto. It was a very pleasant buying experience. More
Having purchased two dozen or more cars over many years, I have NEVER had the positive experience I had a Royal! And 90% of that feeling is because of Oscar. From our first encounter when I first drove up I have NEVER had the positive experience I had a Royal! And 90% of that feeling is because of Oscar. From our first encounter when I first drove up, determining which vehicle was best for me and making the process and paper work quick and efficient is first rate service! Oscar quickly became my friend--so personable, sincere and truly helpful--and I do appreciate him. A good man indeed. I will be delighted to recommend Royal, specifically Oscar, to anyone I associate with. [as a side note, I do not understand your 'optional' question--it makes little sense to me...] More
This was my first ever car buying experience and with the help from CC and the crew out at Royal Kia it was a no pressure, friendly, and fun experience. I got the car I wanted at the price I wanted and they help from CC and the crew out at Royal Kia it was a no pressure, friendly, and fun experience. I got the car I wanted at the price I wanted and they went above and beyond to make sure everything was great. They even gave me a fair price on my turn in. More
My tenth car purchase was my favorite, thanks to these My tenth car purchase was my favorite, thanks to these dealers. I showed up with suitcase in hand and said I needed a car to leave, and within hours, My tenth car purchase was my favorite, thanks to these dealers. I showed up with suitcase in hand and said I needed a car to leave, and within hours, I had driven 4 vehicles and decided on what I most liked. What I appreciated was that they started with my budget, not with a particular car, sorted what was available and further sorted to my specifications. It was a very pleasant experience, untainted by pressure, and with some lovely gifts. I will go back if need be, but I think I've got a car that will last. More
We came to Royal KIA after being bombarded by the salesmen at Jim Click -- commission driven baboons-- we caught them in several lies regarding "Wait right here, I'll go ask my manager". But of cour salesmen at Jim Click -- commission driven baboons-- we caught them in several lies regarding "Wait right here, I'll go ask my manager". But of course the manager knew nothing of the "deals" the salesman promised us. Just so sick of the circus act! When we arrived at Kia we were greeted by Oscar who explained that he wasn't on commission and was there to help us with any questions. The numbers on the car we were interested in were presented to us in a professional manner and displayed in a spreadsheet---no magic act with the "manager". I just can't say enough about being treated like an intelligent human being and leaving with a quality of service and vehicle we were searching for! Thank you! More