Royal Kia

I had a great experience on buying my very first car, there was no pressure whatsoever. Everybody was so friendly and helpful. Very elaborate about every process. I learned a lot concerning about buying there was no pressure whatsoever. Everybody was so friendly and helpful. Very elaborate about every process. I learned a lot concerning about buying a car. More

I saw the KIA Sorento I was interested in buying on the website, called and talked to Keith who said he'd pull the vehicle and put it in the shade for me to look at the next day. He did! When we arrive website, called and talked to Keith who said he'd pull the vehicle and put it in the shade for me to look at the next day. He did! When we arrived at the KIA dealership (from NM), Keith was busy so Ken took over. He had to find the vehicle (shade was hard to find in 101 degrees). Ken was so pleasant and informative. We visited a lot but he was also very business oriented. He explained the features of the car and answered any and all questions we had. Unfortunately our visit was longer than it should have been because their Internet had problems but once it was back up, the process was fast and efficient. I appreciated their concern - the manager came by and visited with us and as we left the surprise gift of a dozen red roses knocked me off my feet - or it would have if I hadn't been sitting in the front seat of my new Sorento! Overall experience: EXCELLENT. More

I went into the Royal Dealership looking for a new vehicle after having a bad experience at another dealership. I was amazed at the pleasant atmosphere at Royal. Everyone made me feel very comfortab vehicle after having a bad experience at another dealership. I was amazed at the pleasant atmosphere at Royal. Everyone made me feel very comfortable. They went out of their way to make sure I was able to purchase the vehicle I wanted at the price I was comfortable with. When I drove away in my new Kia I couldn't believe how good I felt. I have always compared buying a new vehicle with going to the dentist. Not any more. I will definitely recommend the Royal Dealership to everyone I know!!! Thank you so much for such a pleasant experience. More

I have now made my 2nd purchase with Ken Lewis @ Royal Kia on 22nd street yesterday 7-5-11 I have never been treated so well before in buy a New or Used car, They are such Fantastic people and I will neve Kia on 22nd street yesterday 7-5-11 I have never been treated so well before in buy a New or Used car, They are such Fantastic people and I will never go anywhere else to buy car, Royal Kia does not look at you as $$$$ They work very hard to get you into a good Automobile. Ken you are a Fantastic person and I just gotta say I LOVE MY SORENTO :) Kias are awesome cars.. If you go into see Ken, Tell him Amy said Hello!!!! More

Found several cars on their website which met my requirements. Friendly, no haggling and no pressure. Did everything I requested and treated me like an intelligent adult and seemed to appreciate m requirements. Friendly, no haggling and no pressure. Did everything I requested and treated me like an intelligent adult and seemed to appreciate my purchase. Will recommend to others. More

This was by far the best experience I've had at a dealership. Brian was very easy to work with on vehicle selection and the test drive. Trey looked at our trade and gave us a very fair price. There w dealership. Brian was very easy to work with on vehicle selection and the test drive. Trey looked at our trade and gave us a very fair price. There was no low balling on the trade. There were no bogus add-ons over the sticker price.There was no padded payment presented. As long as I'm in Tucson, I will always do business with these guys. More

I just purchased my first vehicle from Royal Kia. I got a brand new Kia Sorento, and I love it! Everyone at Royal Kia made this new expereince to me very easy and fun. Oscar and Kirsten were very patient wit brand new Kia Sorento, and I love it! Everyone at Royal Kia made this new expereince to me very easy and fun. Oscar and Kirsten were very patient with me, and helpfull in the process. The dozen red roses I received after the purchase was a very special touch! More

I bought my KIA Sedona 2002 and have always felt good about the service department. People always say that dealer service is more expensive and I say not at my KIA service department. In fact when I hav about the service department. People always say that dealer service is more expensive and I say not at my KIA service department. In fact when I have tried other service on my KIA it has always cost me double. Thank you for the best service ever. Recently I had to replace the harmonic balancer for the third time. The tow company convinced me that they would be cheaper than KIA service and that it would take too long. The only way I would agree was that they assured me they would use genuine KIA parts and they could have it the following day because I needed it.. . they charged me more than you would have, but that was my mistake. I am more convinced than ever the only ones to work on my KIA are at your KIA dealer service. Thank you for the best service in Tucson! More

Working with Brian was a great experience. We arrived at 1 pm and in 2 hours and 45 minutes we were driving off the lot in our new Kia Optima. We knew what we wanted and Brian knew how to make it happen, fr 1 pm and in 2 hours and 45 minutes we were driving off the lot in our new Kia Optima. We knew what we wanted and Brian knew how to make it happen, from getting all the paper work in order to getting the car off the show room floor. I really liked the feeling of a small town dealer, in a good size town. We live 3 miles from Jim Click Kia and they are imposable to work with and I was ready to go back to Toyota but instead we drove across town to where the base price was $500 less, that means more options. Everyone was friendly like we had been there before. More

My wife and I began our car search in February 2011 and were interested in purchasing a mid-size sedan. We looked at many different models (Toyota Camry, Honda Accord, Chrysler 200, etc.) and weren't even were interested in purchasing a mid-size sedan. We looked at many different models (Toyota Camry, Honda Accord, Chrysler 200, etc.) and weren't even considering a Kia until we visited their website. Based on what we saw online, we decided to take a look at the newly redesigned Optima. Because Royal Kia happened to be near the Chrysler dealer, we stopped there on our way back home. I am certainly glad we did. Upon our arrival we were greeted by Trey (the manager) and, because they didn't have a sales person available (there were customers everywhere), he let us take an Optima EX on a test drive by ourselves! Once we got back to the dealership, Trey introduced us to Humberto and we talked further about the car. There was absolutely no pressure to buy a vehicle and it was very obvious that Royal Kia is there to help customers make good car-buying decisions and make sure that customers are completely satisfied. During our first visit we told Humberto we were interested in the EX Turbo and he said that he would give us a call as soon as one came in. A couple of weeks later the phone rang and it was Humberto doing exactly what he said he would do. So, my wife and I drove back up to Royal Kia and test drove an EX Turbo. They also had an SX that came in at the same time and we were able to see that as well. Once we drove the EX, the EX Turbo, and saw the SX, my wife decided on a Platinum Graphite SX with the Premium Touring Package and the Technology Package. Humberto said that he would check the system and see if one was available. Unfortunately there were none slated for import yet, so he said that he would do what he could to find us one. Over the course of the next couple of months we found out that Kia was not making many SX models, especially those with both packages and in Platinum Graphite. Royal Kia even got the regional manufacturer's representative involved, but there was nothing anyone could do but wait. Humberto bugged Trey every week about our car and they finally saw one make it into the system during mid-May. At that point they called and made sure that it was coming to their dealership. Humberto kept an eye on the lot every day looking for the truck to come in with our car on it. In fact, he was driving down the road to lunch when he saw the truck go by. He immediately called us, told us it was in, and we made an appointment to come in and take care of the actual purchase. When we arrived on Saturday, the car was under the awning and Humberto was putting the final detailing touches on it. It looked amazing and Humberto was extremely happy to finally be able to put us in the car we wanted. We took it for a drive and then came back to take care of the paperwork. As we were doing that, Humberto presented my wife with a dozen red roses, the service manager came out and gave us a goodie bag of products including a free oil change, and Trey thanked us profusely for being patient while they found our car. The numbers were fantastic on both the purchase of the new car and the trade-in and required no haggling at all. This was absolutely the best car-buying experience we've ever had and the car is phenomenal! Royal Kia is definitely there to make people happy and provide them with a car-buying experience that is both pleasant and second-to-none. If you're even considering buying a car, go to Royal Kia first. You won't be disappointed. More