Royal Moore Toyota

great interaction with Austin in sales department I was purchasing a Toyota Four for my husband who wanted this car but was unable to make it to the dealership. It was a very busy night for the deale I was purchasing a Toyota Four for my husband who wanted this car but was unable to make it to the dealership. It was a very busy night for the dealership because it was the end of the year. Austin guided me through every step necessary and made the transaction a very pleasant one. Additionally, it's good to know that the Royal Moore auto group has been around for many years and will continue to be around for many more. I also believe that I got a good price on the unit I purchased. More

great customer service The initial car we bought had some mechanical issue that we discovered the day after we purchased it. Michael and Nick did a great job working with us The initial car we bought had some mechanical issue that we discovered the day after we purchased it. Michael and Nick did a great job working with us towards a resolution and we were happy with the final outcome. More

Great job! I worked with Jessie, Nick, Ezra and Brent, they were excellent. All were very straight forward and we left Royal Moore very happy. Keep up the grea I worked with Jessie, Nick, Ezra and Brent, they were excellent. All were very straight forward and we left Royal Moore very happy. Keep up the great work! Thanks, Jeff and Jaime More

OUTSTANDING EXPERIANCE!!!! Jessie, Nick, Brent, and Pam were very professional and courteous. My wife and I felt welcome and not pressured. Jessie, the sales rep was outstanding Jessie, Nick, Brent, and Pam were very professional and courteous. My wife and I felt welcome and not pressured. Jessie, the sales rep was outstanding! He took his time to make sure we were well taken care of. Please do what you can to reward each of these individuals. THEY DESERVE IT!!! We will come back to them in a couple of weeks to trade in our other car and deal with them again. Greg Burghardt 503-547-9064 More

Seamless Car Buying Experience I make initial contact online and received a call from Jessie. When I arrived I was greeted by Jessie with the model I had inquired about. my mistake, I make initial contact online and received a call from Jessie. When I arrived I was greeted by Jessie with the model I had inquired about. my mistake, and Jessie found the model I was interested in. After the test drive, the dealership located the color and package I wanted and brought it to the lot the same day. Great buying experience from Jessie - Nick - Pam who found the car - Brent who helped with financing. This is my second car purchase at Royal Moore and I highly recommend the sales staff; quick, easy and no high pressure or up-selling. More

How to buy a nicer car than you ever dreamed of buying! I walked into Royal Moore Toyota feeling a bit dubious after a 62 mile drive but all that soon changed. We had talked to Jesse earlier and he met us I walked into Royal Moore Toyota feeling a bit dubious after a 62 mile drive but all that soon changed. We had talked to Jesse earlier and he met us as we got out of our van and there was the Highlander XLE sitting ready for us to drive off for our test drive. He was very knowledgable about the vehicle and went over things very thoroughly before we left the lot. He paid close attention to our questions and made us comfortable. Then came the dreaded dealing routine. He got to the point of what we wanted and presented it to Nick. Nick is very good at his job, the next thing we knew we were test driving a Limited Platinum and we were well on our way to purchasing the vehicle we never dreamed of owning. He was very efficient and to the point(very important in my book, no messing around). After a few minor details which both Jesse and Nick took care of we were sitting at Nates desk. Deal was done! More

2016 Toyota Rav4 buyer My Dad and I worked with Austin Parker, super nice guy who wasn't pushy or felt like he was trying to upsell you like a lot of car salesmen do. I app My Dad and I worked with Austin Parker, super nice guy who wasn't pushy or felt like he was trying to upsell you like a lot of car salesmen do. I appreciated his honesty and kindness with working with us. Very professional and helpful. I liked him and if buying a Toyota again would use Austin. More

Kind, Honest Folks I found Royal Moore through an odd chain of events. The dealership is actually an hour away from my house. But, when I met Ray & Paul in service, I kn I found Royal Moore through an odd chain of events. The dealership is actually an hour away from my house. But, when I met Ray & Paul in service, I knew I was in good hands. They both worked immediately and extensively to fix my vehicle. Sadly, there was no fixing of my beloved Highlander, so it was time for a new car. The experience was wonderful; hassle-free and timely. Michael took time to get to know me as a person, not a customer and asking questions about my needs. We drove around the lots and chatted about what vehicle was right for me. We found it. It was a great price, and precisely what I needed. It was a previously owned, and was in excellent condition. It's clear that Royal Moore takes reliable cars in for trade; it was so clean and sparkly, that I was surprised there was no "new car smell". Throughout the entire process, everyone was straight forward and helpful; they answered all my questions patiently and then re-answered them. When the keys were handed over to me, Michael did an equipment demonstration with me, showing me how to work all the great features of my new vehicle. I feel like with the crew over there that I've made 3 new best friends. They will have my loyal service for years to come. More

Wonderful Car Buying Experience! Michael and Nate were both very helpful when I was vehicle shopping. Both are knowledgeable, personable, and helpful. I had a particular vehicle in mi Michael and Nate were both very helpful when I was vehicle shopping. Both are knowledgeable, personable, and helpful. I had a particular vehicle in mind and Michael took us around to all three lots until we found the vehicle I was wanting. He also was able to answer every question we asked. Thanks for your assistance, it was a pleasure working with you! More

Worth the drive! When we couldn't locate a 2017 Prius Prime in Washington state, we called Royal Moore and began coordinating with them by phone. They found the vehicl When we couldn't locate a 2017 Prius Prime in Washington state, we called Royal Moore and began coordinating with them by phone. They found the vehicle that met our specifications, sent photos, and reserved the car by phone. We hit the road for a 400 mile round trip car buying adventure! Michael, Nick, and Brent made it a smooth process for us as out of state buyers when we arrived. Michael researched and responded to every question we had about this brand new model. He stayed late to make sure we were familiar with the many features of the car and followed up with a phone call the next morning checking in about our return trip with the new Prius Prime Advanced. We were satisfied with the price and really appreciated the additional peace of mind with Royal Moore's 200,000 mile power train warranty included in the deal. Thanks for a great experience! We'll let others know! More